What to do if your Samsung phone won’t turn on

Flashing with ODIN

If after resetting the parameters, the device does not work, then you should try to reflash it. We are looking here for the firmware for your smartphone model, download the ODIN program from this link and install the drivers for Windows, and then proceed to the instructions.

    Launch the ODIN application by unzipping it before

samsung, phone, turn

  • In the off state of the device, we hold down the “Volume down” and “Power” buttons, and then press the volume button up
  • We connect the phone to the computer, press the key with three dots opposite “AP” and select the firmware file, which is in the.md5 format
  • After a minute or more, the “Start” button should become active. Click on it when it becomes possible and then the firmware process will go.
  • In a few minutes, the gadget should automatically reboot. If you get stuck on loading animation then try doing a factory reset again.
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    Mobile phones are truly unique and irreplaceable gadgets in modern life. Samsung has become a real market leader over the past decade. Its smartphones are of high build quality and stable performance. The software is verified and functions stable, unlike the situation that arose several years ago. However, damage cannot be avoided, despite the high-quality assembly. One of the main problems is the Samsung phone won’t turn on. There can be many reasons for a breakdown.

    Factory reset

    All data will be lost, including unsynchronized contacts, messages, call history, application data, and files in the phone memory. The contents of the memory card will remain intact.

    • Enter the recovery by holding the “Volume up” and “Power on” buttons in the off state of the device.
    • Select “Wipe data / factory reset” from the list and press the power button

    After the process is complete, select “Reboot system now” and wait for the device to start.

    Software problem

    Software breakdowns are a very wide class of ailments of modern devices. Devices often have firmware failures due to an interrupted update or a malicious application. It happens that the system just hangs.

    Recommendations from Samsung Galaxy S8 technical support (suitable for all devices):

    • Press the volume up and power buttons at the same time.
    • Hold the combination for 10-12 seconds.
    • If the gadget rebooted and started working, then it was just a small malfunction.

    Full reboot of the phone (all data from the internal memory, including applications, contacts, calls will be lost):

    • Hold down the volume up and power buttons.
    • In the menu that appears, find “Wipe data / factory reset” (the choice is to press the power button).
    • When finished, click “Reboot system now”.

    You can also try to reflash the device (it is not recommended to do it at home).

    Samsung tech support tip

    Following the advice of Samsung technical support, we suggest trying the following very effective way to restore your mobile phone to work:

    • Press and hold the “Volume Down” and “Power” buttons
    • Hold them for 7-12 seconds
    • If after that your device started working, then a very common failure occurred in its operation.

    If the problem persists, then move on to the next solution.

    Malfunction of the power button or its loop

    Often the power button of the device can be the cause of inoperability. Try a little test to understand the cause of the problem.

    • Press the power button and try to hold / press it down a little (maybe the contact on the cable just came off).
    • If the phone does not respond in any way, then the key is faulty (pay attention to the key stroke, if it differs from the usual one. it sinks, goes hard, then this indicates a problem).

    With the device turned off, everything is much more complicated. Damage to the button can only be detected in the service center or by trying to enter the Recovery Menu (hold down the volume button up and the power button. if it works, then the key is working).

    Malfunction of the power button or its loop

    Often the power button of the device can be the cause of inoperability. Try a little test to understand the cause of the problem.

    • Press the power button and try to hold / press it down a little (maybe the contact on the cable just came off).
    • If the phone does not respond in any way, then the key is faulty (pay attention to the key stroke, if it differs from the usual one. it sinks, goes hard, then this indicates a problem).

    With the device turned off, everything is much more complicated. Damage to the button can only be detected in the service center or by trying to enter the Recovery Menu (hold down the volume button up and the power button. if it works, then the key is working).

    Check the battery. The phone may not turn on due to a defective battery.

    This is a prerequisite. If you have a removable battery and you can put another one. do it. Sometimes, though not often, the problem that keeps your smartphone from turning on may be in the battery. By the way, is your battery fully charged? Maybe this is the case?

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    On some phones, especially if the phone is several years old, the actual battery charge may not match what your phone is showing. If your phone won’t turn on, try charging it for a few hours. It is possible that the battery will charge and the phone will turn on.

    The battery breaks down very quickly. Many mobile phone manufacturers give a one-year warranty on the device itself, and half a year on the battery. The reason for the failure of the battery is quite simple. a very strong load on him. We charge the phone all the time, and as you know, batteries lose their charge with each charge-discharge cycle. So, for example, standard lithium-ion batteries installed in our phones work properly with a load of no more than two and a half years.

    Check your charger.

    If your smartphone is discharged and it does not turn on anymore, can it be charging? Try charging your device using a computer. If the phone shows no signs of life within half an hour, the problem is not with the charger. If the phone seems to be charging, but cannot be charged. check the charger on another phone. It may well need to be replaced with a new one.

    After flashing, the phone does not turn on.

    One of the most common reasons a phone might not turn on is due to an incorrectly installed firmware or update. After flashing or updating, the phone does not turn on due to incorrect installation of files. In this case, you will need to flash your phone. For example, if your Samsung phone does not turn on, then you need to download the firmware from the official Samsung website and the Odin flashing program. With this program you can flash your phone. You will delete all settings and files on the internal memory, but there is a chance that the phone will turn on.

    If the Lenovo phone does not turn on, then in this case you will need to enter Recovery mode by simultaneously holding down the power key and volume up. In the Recovery menu, you will need to select the wipe data / factory reset menu item, and then Yes. delete all user data. Unfortunately, for different phones, you can enter the Recovery menu in different ways. If you are sure that you installed an official firmware or an official update, then contact the manufacturer’s authorized service center, they will restore the firmware.

    But we recommend that you try Hard Reset by factory resetting your phone. It often helps if the phone won’t turn on. Below we have selected key combinations for popular phones.

    Samsung phone does not turn on: simultaneously hold down the volume rocker up, the center menu button and the power button.

    LG phone does not turn on: simultaneously hold down the power button and the volume rocker down, then select wipe data / factory reset.

    Huawei phone won’t turn on: press the volume up key and the power button at the same time. You can try pressing the home button, volume up key and power button.

    If your phone does not turn on after flashing another phone, write the exact model in the comments. We will try to help you.

    The phone does not turn on after being dropped. Mechanical damage.

    Smartphone manufacturers like to say that their phones cannot be scratched, drowned, or smashed. Manufacturers give their phones Gorilla Glass screen protectors, IP67 water resistance, shockproof casing and so on. Despite all the phone protection measures taken by the companies, it often happens that the phone does not turn on after being dropped. For example, on asphalt or falling into water. Unfortunately, all that can be done at home after a fall is to see if the battery, power cable or display cable has come off, in case there is a sound and vibration signal for switching on.

    Doing something more with a dropped phone at home is unlikely to work. To do this, you need to check the voltage on the battery and on the system board. If the phone falls and does not turn on, and there are no necessary tools at home, then you will have to take the phone to a service center.

    What to do if water gets into the smartphone

    Let’s take a look at the hardware reasons why the smartphone won’t turn on.
    Falling into water could be one of the reasons. What to do if the phone falls into the water? First, remove the battery, you need to do this as quickly as possible, then dry your smartphone with a hairdryer. Control the air, it should not be hot, otherwise the touch glass and some other components will simply begin to peel off. Then, without inserting the battery into the smartphone, put it in a warm place. It is worth noting that you do not have many chances of salvation and, perhaps, you will not be able to do without losses. In particular, the buttons on the device may stop working. If you dry your smartphone, but it does not turn on, it needs repair at a service center. The worst thing that can be is the replacement of the motherboard, which. by the way. stands like the smartphone itself.

    The smartphone does not turn on after being completely discharged.

    This problem is seen in some modern smartphones. In particular, Sony phones. Some Sony phones had such a feature that they cannot be turned on after a full discharge if the phone has been in this state for a long time. One thing helps. long battery charging with a current of 2A. And this is almost all chargers.

    How to Fix Samsung Galaxy A50, A51, A70 won’t turn on, Won’t charge. screen went black

    In any case, as I wrote above, you need to put your smartphone on charge for several hours. Usually the problem goes away on its own. You can try a charger with a higher amperage, for example, 1.5 or 2 Amperes.

    Also try to hard-reset your smartphone.

    Prompt repair of Samsung Galaxy at the “X-Repair” service center

    If a full reset of Samsung Galaxy settings and other tips did not help, bring your phone to the X-Repair SC. Our masters will diagnose it for free and quickly figure out why the smartphone does not turn on. For this we have everything you need. equipment, tools and knowledge. We are waiting at the branches of our network, which you will find near the stations of the Moscow metro.

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    What you can do at home if your Samsung Galaxy won’t turn on

    So, after making sure the phone hasn’t dropped or got wet lately, it’s time to consider other versions. There are not so many of them. without the help of a service center employee at home, you can check only three.

      1. The charger does not work. Perhaps the smartphone has completely sat down, and due to faulty charging, you simply cannot charge it. So try using a different device or connect your phone to your computer using USB. If Samsung turns on, the problem was with the charger.
      2. The charging socket is clogged. Few of the users think about the fact that the USB connector must be periodically cleaned of debris. The fact is that over time, dust, pellets, and lint collect in the charging socket. To remove the accumulated dirt, you need to turn the phone upside down and very carefully so as not to damage the contacts, clean it with a regular toothpick or tweezers. After the “procedure” put the phone on charge. If it doesn’t help, check the latest version.
      3. Errors of the software part. To test this version, it is recommended to perform a factory reset of the Galaxy (hard reset). But since the phone does not turn on, you will not be able to do this through the usual menu (Settings → Accounts → Backup and reset → Factory data reset). There is another way. you need to enter Recovery Mode. To do this, follow the instructions:
    • Simultaneously press and hold three keys: “Home” “Power” “Volume ⇧”. If your Galaxy does not have a Home button, press and hold only Power Volume ⇧.
    • After the inscription with the phone model appears on the display, release the “Power” button, while holding the remaining keys (for about 5-15 seconds) until the Android Recovery menu is displayed on the screen. If the menu still does not appear, repeat the previous steps again, but hold down the keys a little longer.
    • When the menu is highlighted, use the “Volume” key to select “Wipe data / factory reset” and confirm the selection with the “Power” key.
    • In order to select “Yes” (on some devices “Yes. Delete all user data”) press the “Volume” key, and then confirm your choice by pressing the “Power” button.
    • After all data has been deleted, the main menu is displayed. In order for the phone to reboot, in it, using the “Power” key, you need to select “Reboot system now”.

    If you reset the Samsung Galaxy to the factory settings, but the smartphone does not turn on, there is only one way out. contact the specialists for help.!

    What to do if Samsung Galaxy won’t turn on?

    Everyone is used to the fact that the phone is always at hand. with it we always stay in touch and up to date. And at that moment, when it unexpectedly, for some unknown reason, does not turn on, a real catastrophe ensues. With today’s rhythm of life, even more so, being left without the Internet and communication, even for a couple of hours, is like being left without hands! If such a nuisance did not affect Bosch and your Samsung Galaxy, the first thing to do is to try to remember under what circumstances it stopped working. If on the eve he seriously fell, got wet or overheated on the car’s torpedo, then one cannot do without the advice of a specialist and professional diagnostics. However, the problem is not always in the hardware of the smartphone. Sometimes you can try to cope on your own. With this we will just try to figure it out today.


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    Remove the battery

    Removing the battery is not possible on all Samsung models, but if you can do this on your smartphone, then just open the cover, remove the battery, wait about 10 seconds, and then insert it back. After that, you can try to turn on the phone.

    In addition, removing the battery can help if its indicator freezes (shows the same charge value).

    Connect your phone to the charger

    There is a chance that your phone is out of battery power. Connect it to a charger and let it charge for a few minutes. If this does not help, go to the next item.

    Turn off the power

    If the image on the screen or the splash screen is frozen, press and hold the On / Off button until the Power menu appears. Click “Power off”, and after the phone turns off, press the power button again to turn it on. If the phone freezes at the “Samsung” label on startup, see the next paragraph:

    Remove apps

    If your Samsung freezes while using or launching applications, just stop using this application and uninstall it. Most likely, there is some kind of error in his code, which leads to the hang. But mostly this applies only to little-known and dubious programs.

    What to do if your Samsung phone freezes?

    Not sure what to do if your Samsung phone is frozen and won’t turn on? Then we recommend that you read a few simple tips to help you get your smartphone back in working order. In addition, they can help in the event that the image on the screen freezes on the splash screen or when launching applications. Tips are suitable for all Android models such as Samsung Galaxy A5, A3, S6, etc.

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    Force restart

    If your Samsung A5 or S6 phone is frozen so much that it does not respond to the power button, then you need to use a forced reboot. To implement it, you must simultaneously hold down the On / Off and Volume Up buttons for 10 seconds. If this combination does not work, then for 10 seconds you need to hold down the power and volume down buttons.

    Perform a factory reset

    If none of the above methods helps and the phone hangs periodically, then you will have to do a factory reset. However, this method has a big drawback. all your files, applications and games will be deleted. You can restore them only if you have a backup. This is why periodic backups are very important. Make it a rule!

    You can do a factory reset on your Samsung phone as follows:

    • Turn off your phone (as described above)
    • Hold the Volume Up, On / Off and Home buttons at the same time until the Android boot menu appears on the screen.

    Use the volume up and down keys to navigate the menus.

    • Find “Recovery” in the menu and press the On / Off button to select it. Once the restoration is complete, your phone will return to its original state (as when you purchased it).

    We hope our tips for fixing Samsung smartphone freeze helped you. If you have any questions or something does not work out. write about it in the comments or our VK group. we will try to help.

    Charge the battery

    The phone could have just run out. Therefore, when you press the power button, you cannot turn on the device. Plug in the charger and wait for the battery to charge. If the phone has a “missed notification indicator”, when connected to the network in the off state, a light indication will appear.

    Important! After deep discharge, it sometimes takes up to 30 minutes before the phone starts charging. Since initially charging takes place at a low current. Battery tester will let you see how much power is being pumped into the phone.

    The problem with full discharge occurs if the battery is not recharged in time. often, the charge ends due to 1-2 active processes that can drain the battery in a day. Less often, the power controller fails, in the phone or on the battery. In this case, you need to re-solder the controller or replace the battery.

    Take to the service center

    If the phone is under warranty and the above solutions did not work, then it is worth taking the phone to a service center for diagnostics and repair. There are latent defects and factory defects that cannot be diagnosed by conventional methods. Possible reasons that prevent the phone from turning on include:

    • Burnt out power controller.
    • Damaged battery cable.
    • Broken one or more lines on the motherboard.
    • Broken or sealed SMD components.

    The listed reasons are more often associated with impacts when falling or with strong overloads. It is impossible to exclude a factory defect, or a defect of the used components.

    Check the operation of the power button

    Excessive force of pressing the power button or blows when falling can lead to breakage of the button or loop. the cable that transmits information about the press. If the button is damaged, you will not be able to turn on or unlock the screen in the usual way. We’ll have to turn on the phone in non-standard ways. If the phone turns on after the performed manipulations to turn on in a non-standard way, and the power button still does not respond to pressing, then the problem with turning on occurs due to the breakage of the button.

    With a broken power key, it is not very convenient to use the phone. Temporary operation is possible, but in the future you will have to visit the service center to eliminate the malfunction.

    Reset settings

    If the system does not boot, it is likely that the system files are corrupted, or the launch is blocked by a third-party program. Often the problem is fixed by resetting the settings to the factory state. If you are not satisfied with a full wipe, try booting your phone in safe mode for troubleshooting.

    System boot problems occur due to viruses, software glitches, and errors. The latter is common on unstable custom firmwares.

    Dry if the phone gets wet

    It is not uncommon for a mobile device to fall into water: into a river or lake, a puddle or a bucket. It is not difficult to fill your smartphone with water by knocking over a glass on the table. Usually, the phone continues to work, but there are times when water causes a short and prevents it from turning on. In this case, it is recommended to remove the battery if this is provided by the designs. Also put the phone in a well-ventilated place to dry.

    It is advisable to immediately take the device to a service center to remove residual traces of liquid and eliminate the consequences. Because some of the components may have failed. In the future, oxides will also appear, which will cause unstable operation and / or breakdown of the device.

    Check if the screen works

    Sometimes the phone is on and working. At the same time, pressing the power button, turning on, restarting and entering recovery mode does not work. The screen or one of the important components is probably damaged. It is easy to make sure that the display is not working: just connect the phone to a charger or PC. If the phone is charging or appears as a connected device, then the problem is with the screen.

    A non-working screen needs to be replaced, which, like other complex work, should be entrusted to a service center. It is possible that the diagnosis will reveal another cause that does not require replacing the display.

    Remove SIM and Flash cards

    Installed cards of cellular operators or a flash drive rarely lead to a problem with turning on the phone. And if the problem persists, it is worth removing the cards and trying again the above-described solutions to problems.