What to do if you forgot your Apple ID

password recovery procedure

First of all, if such a message arose through your fault, that is, it was you who entered the password incorrectly, you will need to perform its recovery procedure, which includes resetting the current password and setting a new one. details about this procedure were described earlier on our website.

using a device previously connected to Apple ID

If you have an Apple device that suddenly displays a message on the screen stating that your Apple ID has been blocked for security reasons, this may indicate that someone else who knows your Apple ID email address is trying to find your account. password, but all attempts so far have failed because the account was blocked.

  • When the message “Apple ID blocked” is displayed on the screen of your device, just below tap on the button “Unblock account”.
  • The screen will display a window with the available unlock methods: “Unblock using e-mail” and “Answer security questions”.
  • If you select the first item, you will need to go to your mailbox, where an incoming letter from Apple with a link to unlock your account will already be waiting for you. If you have selected security questions, the screen will display two out of three questions, to which you should only give correct answers.
  • After the recovery procedure is over, be sure to change the password from your Apple profile ID.

How to remove Apple ID blocking for security reasons

Such a message, when working with any device connected to an Apple ID, may result from repeated incorrect password entry or giving incorrect answers to security questions by you or another person.

Contacting Support Apple

An alternative way to access your Apple ID account is to contact Support.

    Follow this URL to the Apple Help page and select “Get Help” in the “Apple Specialists” section.

In the next window, open the “Apple ID” section.

Select “Talk to Apple Support Now” in case you now have the opportunity to contact a specialist. If at the moment this is not possible, respectively, go to the item “Call Support Apple later”.

  • Depending on the selected section, you will need to fill out a short questionnaire, after which the specialist will make a call to the specified number immediately or at the time specified by you. Explain your problem to a specialist in detail. By carefully following its instructions, you will soon be able to access your account.
  • These are all the ways to remove the “security lock” and return the ability to work with Apple ID.

    If standard methods don’t work

    What if you did not specify backup mail in your profile, forgot the answers to your questions, and the ID mailbox is blocked? This is an exceptional case, but, as practice shows, such situations are not so rare. A simple example. the Apple ID was created by a seller or another person, but forgot to tell the owner the password or email. In this case, you will not be able to restore access using standard methods.

    Password recovery will have to be carried out with the participation of the support service. The operator must provide the serial number of the device, as well as provide a receipt for the purchase of a smartphone or tablet. In response, the operator will provide the identifier and password from Apple ID.

    Apple ID password recovery

    Apple ID is the account used to sign in to Apple services. Given the increased attention of the corporation to the safety of personal information of users from prying eyes, increased requirements are imposed on the access code: it must consist of 8 characters (numbers, lowercase and uppercase letters). It can be difficult to recall such a key. But if the user has forgotten Apple ID, then he can forget about buying and downloading applications, as well as using the iCloud cloud storage.

    How to recover Apple ID?

    forgot, your, apple

    To restore, the user must know his login. If you forgot your Apple ID, you can see its “name” by going to the settings on the iPhone: “iCloud” or “iTunes Store”. By going to one of the sections, you can see the e-mail through which you are authorized, this is the login of your account.

    If you find yourself in a situation where you do not remember your login and your gadget is blocked, then check the email address you are using. Most likely, registration has been made for it. Look for emails from Apple to be sure. You can find out the login using the serial number. iPhone has IMEI information on the back. You can also find this information in the item “about the device”. There are services on the Internet that give a login ID by IMEI. You can restore access to your account using: email address, answers to security questions and using two-step verification.

    How to recover Apple ID without mail

    Answers to security questions

    If you cannot get into the email account that was used during registration, then you will not be able to restore access via mail. What to do in this case? Try resetting your Apple ID by answering three security questions.

    • Turn on Wi-Fi or mobile data to connect to the Internet.
    • Open the settings, in the “iCloud” section, click on the link “Forgot your password?”.
    • Specify ID (Primary Mail).
    • Select “Answer to security questions”.

    The first question is standard. the date of birth of the owner of the phone. If you set up your Apple ID yourself and entered real data, then it’s not difficult to answer correctly.

    You will then be asked the two questions that you provided when setting up your profile. If you answer them without errors, then you will only have to write a new password twice to restore access to all Apple services. You don’t have to do anything else, the old password is invalid, the new security key will be used for authorization in the future.

    How to find your Apple ID and password

    One of the easiest ways to remember your Apple ID is two-step verification. To protect the iPhone, the company has developed a system that improves phone protection. For this item to work, you must activate authentication in advance. The procedure is performed as follows:

    • Go to the tab “My Apple ID”, enter the identifier, click on the words “Reset password”, click “Next”.
    • The next page will open, on it you need to write the verification key. You should have it written down, it was sent when setting up two-step verification. Indicate the device to which the code should come.
    • Enter the code you received on your PC and create a new password.
    • If the verification code is lost, all that remains is to contact user support.

    How to restore access via e-mail?

    To get started, go to the Apple website, open the “Apple ID” section. A page for recovery will open, enter your username, click “continue”. After that, a message will appear in which you need to click “receive a message by e-mail”. Pay attention to which address the message will be sent to. Sometimes a letter is sent not to all registered mailboxes, but only to the emergency.

    Check your mail. Follow the link in the received letter. If there is no email, check your spam folder. Follow the instructions. Next, you will be prompted to reset your old password and come up with a new code. After that, access will be open.

    How to recover Apple ID?

    To restore, the user must know his login. If you forgot your Apple ID, you can see its “name” by going to the settings on the iPhone: “iCloud” or “iTunes Store”. By going to one of the sections, you can see the e-mail through which you are authorized, this is the login of your account.

    If you find yourself in a situation where you do not remember your login and your gadget is blocked, then check the email address you are using. Most likely, registration has been made for it. Look for emails from Apple to be sure. You can find out the login using the serial number. iPhone has IMEI information on the back. You can also find this information in the item “about the device”. There are services on the Internet that give a login ID by IMEI. You can restore access to your account using: email address, answers to security questions and using two-step verification.

    You can try to find your ID on the account management page. To do this, click on the link “Find Apple ID”, which is located under the button “Create Apple ID”. Then do everything according to the instructions.

    If that didn’t work, call Support Apple. Be prepared for the conversation to take about 20 minutes. The fact is that the operator you call has no access to information regarding your Apple ID. He will make a request to the central service. In order not to go broke on a long-distance call, use a landline phone, or even better Skype. If you and your Apple ID have not forgotten your security questions, you will soon receive a new Apple ID from a support representative.

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    On the way to obtaining a new Apple ID, inattentive users may face another problem. It is caused by an incorrectly specified email address. In this case, the email confirmation of the new ID will be sent to another fictitious mailbox. You will find yourself in a situation where you cannot log in with the old identifier, but you still cannot log in with the new one, since it has not been confirmed.

    Do not panic! The fix is ​​pretty simple. Go to the official Apple website and enter your new Apple ID. In response, a window will appear, notifying you that your mailing address has not been verified. All you need is to click the “Change” button and write the correct address. Then go to your email and follow the link provided in the confirmation letter. Congratulations! You have become the owner of a new Apple ID! Do not forget it, or better yet, write it down in some secluded place.

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    How to recover Apple ID if you forgot your login

    How to recover Apple ID and password via email

    Registration of the iPhone in the system is always carried out with the binding of the device to the e-mail box. The next way to recover your Apple ID password will help you do it quickly and easily if you have access to your e-mail. You just need to fill out a letter with a request for a password. The procedure consists of several steps:

    • Go to the account management page, tap the “Reset password” link. It is located at the top of the screen.
    • Check the box next to the “Email authentication” line. Click “Next”, enter the email address previously specified during registration.
    • You should receive a message containing instructions on how to recover your ID and replace the password.

    How to reset Apple ID by answering security questions

    In the absence of access to the e-mail, the lost personal data for entering the company’s services can be restored by another method. to answer correctly the security questions. To do this on your iPhone, follow these steps:

    • Go to the account management, in the right corner, click “Reset password”.
    • This time put a tick in front of “Answer security questions”. Click the “Next” button.
    • The system will ask you to write your ID, enter your date of birth, give answers to questions. All of them were formed during account registration.
    • You should know the answers, if everything is entered correctly, it will be possible to set a new password for the account.

    Sometimes users are so worried about data security that they pose questions that they themselves cannot then answer. Even if you do not remember just one of the correct options, you will have to solve the problem with the help of the company’s customer support. The appeal can be made from the corresponding page, for example, in the appstore service. Reopen the answers to the questions, but indicate that you don’t remember some of them. To confirm the request, you must fill out the form. Then it remains only to wait for the response of the support service.

    How to recover Apple ID by serial number?

    Apple ID password requirements are high. When creating it, many users come up with difficult combinations to memorize and, as a result, may forget it. Recovery includes certain steps, but if you created your account yourself, you can easily go through all the steps. The account allows you to use the company’s services and remotely block a gadget with an active “device search” function when it is lost.

    Answers on questions

    You can restore access using security questions. Many users forget the answers to security questions. That is why it is recommended to write them down during registration and save them for such situations. This method will suit you if you remember your answers. Open the Apple website page in the “Apple ID” section and click the “answer to security questions”.

    After clicking, you must indicate your date of birth and answer a few questions. The password will be reset, then you need to specify a new one. The secret code must be: more than 8 characters, must contain lowercase and uppercase characters, must not have three repeated characters in a row, must not coincide with the login. Consider all these guidelines.

    Security reasons for blocking Apple ID and how to unblock it?

    Hello everyone! Apple carefully monitors the security of its users’ data (and in the case of error 53 in iTunes, this happens too zealously), so if you suspect that someone is trying to hack your Apple ID, they can easily block it. And call it in different words. deactivated, disabled, blocked. Anyway, whatever you like! The meaning and result will not change from this.

    And the result, by the way, will ultimately be like this: you cannot use the account. you need to follow the steps to activate it. How to prevent such a state and what to do when everything has already happened? There is an opinion that we need to talk about this in more detail Let’s get started!

    So, the blocking occurs due to suspicious, according to Apple, activity in the account. What can be attributed to her?

    • Someone enters the wrong password many times.
    • Wrong answers to security questions.
    • Indicates other erroneous account information.

    Thus, the company believes that someone is trying to steal your Apple ID and immediately blocks it for security purposes.

    • On the one hand, this is correct, because if you pick up an ID and password, you can get all the data from your iPhone or iPad. For example, it is very easy to get all the information from backups.
    • On the other hand, what if the device and the account belong to you, and all the actions that led to the blocking, you performed by accident? Well, you never know, the child was naughty.

    Especially for this there is a special page that will help you restore access to your Apple ID.

    It is located at this link and through it you can reset your password.

    Nothing fancy. enter the account name first and then just follow the system prompts.

    If you do not remember the password, then, most likely, you will need:

    • Answers to security questions.
    • Mail to which the Apple ID is registered.
    • And when two-factor authentication is enabled, access to the device or phone number specified as trusted.

    Yes, it’s a little more difficult, but safety is paramount.!

    If you are mistaken here, then after a certain number of unsuccessful attempts, the system will restrict access to the unlocking option and you will have to wait for the next day to try again.

    However, there is an alternative. to use technical support from Apple. The telephone number for the Russian Federation is shown in the picture below.

    By the way, if you are not from Russia, but in your country of those. there is no support, you can also use this particular number.

    Updated! An article has been added about other (all possible and impossible) ways of contacting the company’s technical support. how to write or call an Apple employee. I highly recommend reading!

    This option is a bit easier to unlock your Apple ID. In the end, communicating with a living person is always more pleasant, and reaching mutual understanding is easier. However, you should not think that it is enough to just call and deactivation will be removed. this is far from the case (you still have to answer various questions about the account). Therefore, it is better not to be lazy and prepare for a full conversation with the operator (just as if you had forgotten everything and everything).

    P.S. At the same time, the chances of success can be greatly increased (yes, there is a “strong” maximum!). all you have to do is to “like” this article. Let’s try! 🙂

    Hello everyone! My name is Mikhail and this is my blog. Welcome! P.S. Sometimes I can be caught live. Come in, let’s chat!;) At the moment. OFFLINE!

    143 Комментарии и мнения владельцев. Leave new

    Please tell me what should I do? The situation is this, I found a free iclood on to download games for free (someone’s left), it was blocked for security purposes, how can I untie iclood now? And another problem, I forgot the password from the iPhone screen, unlocked it through iTunes, but it asks to lock the activation of the old icloud, and it, as mentioned above, is locked. I called technical support, they ask for checks, but I don’t have a check, the phone is a hundred years old at lunchtime. Please tell me. There is no access to this iclood

    Unfortunately, iCloud lock can only be removed through support. And, indeed, they need purchase documents. There are no other options.

    Good day! Can you tell me, a week ago, they stole an iPhone 8Plus on a bus. I found the loss immediately at the next stop, immediately called the police and went to Find iPhone through a passerby’s iPhone and turned on the lost mode, indicated the number to contact me, within 3 hours it showed me that the phone was offline, wrote a statement to the police department at the place of loss, provided a box with the IMEI number. When I came home, I went through another iPhone to Find iPhone, but now when I try to log in with my iCloud and password, they write to me that “Your Apple ID is blocked for security reasons.” Does this mean that the thief tried to log into my Apple ID several times and the system automatically blocked the account or what? And how can you track your phone now? It’s just that law enforcement officers ask me to reset my password and delete my account so that the thief can resell and that they will have a better chance of finding my phone. Can you please tell me what to do? It’s just that if I reset everything, then there is a high probability that my iPhone can leave the Republic of Kazakhstan and then, as the valiant law enforcement officers assure me, even by IMEI they will not be able to track the location. Another question: is it possible to sell a phone for spare parts if it is stolen? Will a normal buyer take it, or does it still not work in the lost mode? Help, I ask you, the phone was just bought just two weeks ago, I only used it for a week. And I also registered the phone on one site, where all stolen and lost phones are listed. Thank you! I will wait for an answer.

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    Good! 1. “This means that the thief tried to log into my Apple ID several times and the system automatically blocked the account”. there are some nuances, but in general you are right. 2. “How can you track your phone now?”. unlock Apple ID. How to do this is written in the article. 3. “Can you please tell me how I should be?”. it’s up to you to decide. Unlock and put your trust in the police, or keep it locked. 4. You can sell your phone for spare parts. Everything is on sale except the motherboard (the most expensive part in an iPhone), as it is locked. You can’t make a lot of money. 5. A normal buyer will definitely not buy a device that is tied to an Apple ID (and even locked for security purposes)

    Hello! I was presented with an iPhone 5, or rather, given it away as unnecessary. I entered the password inaccurately, although I know it. The phone is locked. there was an inscription iPhone is disabled. Refer to iTunes. I have no check. I have a different computer. How do I unlock my device? Thanks in advance. Happy New Year!

    Hello. Connect your device to iTunes and restore software. P.S. If Find My iPhone was turned on on your iPhone, you’ll need the previous owner’s Apple ID information. Without this information, the phone will “turn into a brick”.

    I have a madhouse at all. iCloud has blocked the account. To unblock, I follow the links to the Apple ID, enter the data and he writes to me, check the box that is locked under the iCloud account Emmmm Or I don’t understand or it’s a vicious circle. You might think that we all keep the holy grails on apples. Everyone should choose the degree of protection and not rack their brains on every occasion. I am silent about if you do not have an Internet. You can safely throw it into the swamp. Androyd is easier. There is no aikloud, no ayple ID and others (deleted).

    Egor, have you found a solution? I have the same situation, very strange, I did not create this mail on iCloud

    Same. Their instructions do not come to the mail, because the ID is blocked, and in order to unblock it, you need to follow the instructions that they allegedly sent to the mail, but there is nothing in the mail.

    Hello, the matter is this: my Apple ID is blocked, but the letter never arrives in the mail. It says “mail delivery failed, could not connect to mail server”. When answering security questions it says either it fails. or what I enter is wrong, although everything is correct. help me please.

    Hello. Perhaps at the moment Apple is having some kind of server malfunction. If the account belongs to you (you know the answers to security questions and other necessary data), then contact technical support. they will help you unlock Apple ID.

    Michael, hello. Yesterday the child was presented with a phone. can not customize. Writes that Apple ID. locked for security reasons. can’t reset password. Can this be the case if the year of birth is 2005? you should probably indicate more than 18 years old ?

    How to Reset Apple ID. iCloud Password

    I try it a second time, in view of the new mail he did not even ask security questions. He blocks again ((? I was scared in earnest ((how difficult is it.

    Good time. Try registering a new Apple account using your computer. Use the new mail you just created. It is better to indicate the age over 18 years old. then there will be no restrictions. Enter the account on the device.

    Hello. When updating the application through the AppStore, the ID of the previous owner pops up, then “your account is disabled”. When you re-enter the Apple ID, it does not accept one-time codes, providing new ones indefinitely. At the same time, the entrance from the computer works without problems, the settings of the new iCloud are entered in the phone. What to do?

    Hello. Apparently, it is the account through which this application was downloaded that is disabled. You can delete the application and reinstall it, but using your Apple ID.

    Hello) my situation is this: my dad gave me his phone, after that I forgot the screen lock password and the phone was locked. I took it to a cent and it was unblocked to me, and of course the firmware. After flashing, you need an activation lock. but I don’t know any Apple ID. no password. What to do?

    Hello. You need to ask your dad for a receipt for the purchase of the phone and contact Apple technical support with this document. they will remove the lock.

    Is the phone box not a document? And is it possible to call the iPhone support service in Russia from Kazakhstan. They owe me to ??

    The box is not enough. You need a purchase receipt. You can contact Support Apple in any country. there should be no problems.

    Good day. After updating the device (or rather the iPad), it asks for the password and AppleID. After a while, I remembered the password, but said that it was deactivated for security purposes. I went to the site, he provided me with 2 ways to reset the password: 1. Send a message to the mail 2. Answer questions The problem is that I do not know the answers to the questions, and this mail is the first time I see what to do?

    Kind. In this case, there is only one solution: call technical support and seek to unlock Apple ID.

    How to recover both your apple id and password if forgotten

    Good day! I moved to work in another country for a year, here I have a new phone number. I would like to activate the new Apple ID on a new device in order to use it for purchases, while leaving the old phone number and Apple ID in Russia active on another iPhone. How do I do this in order to use different devices with different accounts? My new Apple ID is being blocked. Thank you!

    Kind. Try changing the data a little when creating a new Apple ID (first name, last name, address). For example, instead of Moskva, write Moscow, etc.

    hello, I bought a new iPhone, created a new nuclear submarine Aidi and now I can’t download applications from Apstor, I’m guilty of a forgotten password, supposedly and I’m giving the correct password. they write that the nuclear submarine ID is blocked. I put a new password and so on in a circle, I just can’t use it App store, although I enter the password 100% correctly, what should I do? Could this be a factory error?

    Hello. No, it cannot be a factory error. In your case, you need to contact technical support. they will tell you what to do and how to unlock Apple ID.

    Hello ! I have a problem like this. The child accidentally blocked the ID. To unlock, a message must come to the iCloud mail. But the problem is. that messages do not arrive there, since the cloud is full. And you can’t clean it. since the ID is requested. Accordingly, when you enter it, it is written. that everything is blocked. Vicious circle. Tell me. you are welcome. how to be ?

    Hello. There is only one way out of this situation and it is called “Apple technical support”. without them anywhere.

    Hello, my daughter gave her iPhone 5c it is blocked, I do not remember the password, I want to unblock it through the website, but he sends it to the mail that the daughter does not remember anymore ?? security questions the answer is not correct, how to be a check box everything is available

    Hello. If there is a check and a box, then there is a way out of this situation. you need to contact Apple technical support. They will release the lock.

    The scammer blocked my iPhone, asked for a ransom of 50, delayed it for a long time, but decided to pay, and thank God he really unblocked it.

    It’s good that everything ended well. P.S. Be sure to change passwords. from Apple ID and from the mail to which it is linked.

    How to call support from Ukraine at the moment ?

    Can’t work with your mobile? Then, as an option, use Internet telephony. The same Skype.

    Hello! Entering the wrong password many times, the Apple ID is blocked. I remembered the password, and when unlocking it gives the error “It is impossible to verify the identity.” What to do with it?

    Hello. You need to contact Apple technical support. they should suggest a solution.

    Good afternoon, the account was blocked, it is impossible to restore with the help of security questions, I do not remember the answers, the letter for unlocking is also sent to the iCloud mail, which I cannot enter, tk. the account is blocked, it turns out a vicious circle. I called Support Apple, they cannot help, although all the data that they requested were provided. What to do?

    Kind. Unlocking is subject to Apple technical support only. If you have forgotten absolutely everything, then, as an option, in a conversation with support you need to insist that you cannot use your personal device due to some kind of blocking. P.S. A check or other document confirming the purchase of the device will help you a lot.

    Hello. The situation is dire. I have an iPad. I used it for a long time, then put it off for half a year. Of course, I forgot the password (I barely recovered it via iTunes iPad. For a long time I could not recover Now it requires some kind of Apple ID. And I never had an Apple ID that it requires in my life. I also write the lock on this Apple ID. I’m trying to restore this Apple ID. requires a number to enter. the last two digits are written. Of course, I have never had such a number! And without a number I can not restore. What should I do? There is a box. But is there a receipt, a difficult question. Because I bought the iPad for 5-6 years back.

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    Hello. 1. Need to know if Find iPad is turned on on your iPad? If not, then the device can be safely restored through the DFU mode. After this step, you will receive a completely “clean” tablet. 2. If the function was enabled, then the firmware is useless. Then the only salvation remains. this is the check. Try to find it. this document will help you unlock your iPad through Apple technical support.

    Hello! The problem is this: I lost my iPhone yesterday, tried to find it through “find my iPhone”, entered the Apple ID password incorrectly and, as a result, the Apple ID was blocked. What to do?

    Hello! 1. Go to the Apple website and try to regain access to your account. 2. Contact technical support.

    Hello. throughout the week. month. I received a notification that my Apple ID has been blocked for security purposes. constantly changing Passwords this message came 7 times and each time changed the password. said the Neptune app from the App Store for finding jailbreak. there they write that nothing was found everything is in order. and recently Apple ID does not issue this Message. What is the probability that I was still hacked? I am very worried. as a lot of personal information. Thanks a lot in advance.

    Greetings! As you can imagine, this question cannot be answered unequivocally. After all, the reason for this behavior could be: 1. Some kind of failure at Apple. 2. Constant password change. Apple considered this to be abnormal and that is why it blocked the account. 3. Perhaps there really were some attempts to hack your account. I would advise (in this order): 1. Change the password from the mail to which the Apple ID is linked. Strengthen its protection by some other methods (change security questions, tie a cell phone). 2. Change your Apple ID password. 3. Enable two-factor authentication for your Apple account.

    Hello! I’m from Ukraine. Last year, after updating my iPhone, my ID was blocked for some reason, which is why I cannot update any applications and they stop working. What can be done so that photos, contacts, etc. do not disappear?

    Hello! You can: 1. Try to make a backup. 2. Download the photo to your computer. 3. Save contacts (again via a computer).

    Look, I accidentally blocked my ID. I do everything as I write on the Internet, but there is a problem. the letter should come to my e-mail, and this is not my e-mail at all. What should I do? Tell me)

    Unfortunately, nothing can be done. Apple has a rule: who owns the mail, he owns the Apple ID.

    Good evening, I made a purchase not from my Card. I was blocked. What to do in this case?

    The only option is to contact Apple support and explain the situation. Maybe they’ll step in and unlock Apple ID.

    Until the last update, everything worked like a clock, now I can not download anything from the app, they write your account deactivate, although I can enter my account and look at the ID and see all my data. but the download fails. I live in Germany, there is no support service. And how can I activate my account I cannot understand

    Michael, good day, I’ve been trying to restore my old iCloud for several years now. In general, the situation is stalemate, as I understand it, then without water. on points: 1. There is a blocky cloud, for security reasons. 2. Yes, they were able to hack it, but they could not change anything, because, out of his own stupidity (cleverness), he put some unrealistic answers to questions. 3. The backup box is a box on the same aikloud. 4. Questions for recovery, I admit that the answers to them may be absent altogether, or they are so random that my aging brain simply cannot remember or imagine what combinations there are. 5. How can I return the box from the icloud? valuable accounts are linked to it.

    Good! No chance, I’m afraid. And it’s not that Apple is such a wicked corporation that is sorry to unlock Apple ID and mailbox. No, it’s all about basic security. Try calling Apple support. Sometimes they “get in the way” and ask some leading questions about the account (when it was blocked, what happened before the blocking, etc.), which can lead to success.

    Good afternoon or evening My iCloud was also blocked for security purposes I know both iCloud and the password. I remember only 1 answer from secret questions And there is also an ikloud mail, but there are no letters to reset the password What to do How to be

    Kind. If my memory serves me, I have already answered you in our VK group. But, just in case, I repeat. in this case, only Apple technical support will help you. No one else can unlock your Apple ID.

    Hello, I just bought a MacBook Air 2019 just yesterday, installed the macOS update in the morning and later by lunchtime wrote to me that the device was locked for security purposes. Then I went to the password recovery site, where when I write Apple ID it says that this account is inactive. What to do? Or is it due to the fact that the system is updated?

    Hello! It is unlikely that this was due to a system update. What to do? It seems to me that the only way out is to call Apple technical support. After all, only they know why your Apple ID was blocked and became “inactive”.

    Hello. Unfortunately yes. The only way to unlock your iPhone is to prove that it belongs to you (provide purchase documents). P.S. You can try to “work your way” through Apple technical support in other countries. I don’t know how it is now, but before this method sometimes worked (the Russian-speaking operator refused to unlock the device, and, for example, the American one immediately “gave the go-ahead”).

    My Apple ID was blocked, a friend said to click on the button in the settings to exit and the Apple ID is unlocked, I clicked. So what? Nothing was unblocked, but only worse now I have and Apple ID is blocked and there is no account, what should I do

    You need to use the tips that are indicated in the article.

    And if you flash the phone, then Apple ID will be unlocked?

    The account, unfortunately, cannot be unlocked. the iPhone firmware has nothing to do with blocking Apple ID.

    What to do if you forgot your Apple ID

    Can’t remember your Apple ID login and have run out of options to restore access to your ID? Then this article is for you. One blog post shared how to reset a forgotten Apple ID password. A rather unpleasant situation, but you can easily deal with it if you know your login. What to do when all Apple ID details are unknown?

    Using the recovery key

    If in iOS 11 or later, or macOS High Sierra or later, you replaced 2FA with 2FA for your Apple ID and you have a recovery key, you can use it to reset your password.

    On an iPhone, iPad, or iPod touch

    • Make sure your device is running iOS 10 or later.
    • Go to the “Settings” menu.
    • Click [your name] Password & Security Change Password and follow the onscreen instructions to change your password. IOS 10.2 or earlier: Click iCloud [your name] Password & Security Change Password and follow the onscreen instructions.

    Having problems in the previous step? You might not be signed in to iCloud. Open the Settings menu and click Sign in to [your device] “Don’t have an Apple ID or forgot it?”, Then follow the onscreen instructions. IOS 10.2 or earlier: Click iCloud Forgot Apple ID or Password? and follow the instructions on the screen.

    Recover Apple ID login.

    If you did not manage to remember the data, then there is only one option left. this is to contact the Support company. For this:

    • Also follow the link.
    • At the very bottom of the page, you will see a phone number that you can call and provide all information about your identifier in order for the corporation’s employees to make a decision whether to help you in this case or not.

    How to reset a forgotten Apple ID password

    There are 2 ways to reset your Apple ID password:

    • By email.
    • By answering security questions.

    And so the first way to reset Apple ID password is as follows:

    • Go here: http://iforgot.Apple.com/. enter the e-mail identifier of your Apple /

    The second way to reset your Apple ID password is easier than the first, but for this you need to have access to the email to which the iCloud account is linked.

    • Connect your device to the Internet (Wi-Fi, LTE or 3G).
    • In Settings in the menu “App Store, iTunes Store” or in the menu “iCloud” click on the inscription Forgot Apple /
    • Enter your Apple ID /

    To restore access to the Apple ID account, the user must know his username.

    If you find yourself in a situation where you do not remember your login and your gadget is blocked, then check the email address you are using. Most likely, registration has been made for it.

    Look for emails from Apple to be sure. You can find out the login using the serial number. iPhone has IMEI information on the back. You can also find this information in the item “about the device”. There are services on the Internet that give a login ID by IMEI. You can restore access to your account using: email address, answers to security questions and using two-step verification.