TV Does Not See Phone Via USB

What to do if the computer does not see the Android phone connected via USB. instruction

Android safe mode, developer mode motherboard drivers and other nuances

Among other things, if the issue under consideration occurs, please note the following points:

  • Enable developer mode on Android, and then enable USB debugging in developer options and, separately, find the default USB configuration item in developer settings and set the “File transfer” mode. May be helpful here: How to enable USB debugging on Android.
  • If you used the USB modem mode on your phone, in the settings (usually in the “Connections” section or “Network and Internet”. “Access point and modem”), turn off the “USB modem” option.
  • If the phone is no longer visible after reinstalling or updating Windows, install the original drivers of the motherboard, chipset from the website of its manufacturer or from the website of the laptop manufacturer if you have a laptop.
  • Try restarting your Android phone in Safe Mode. If after that it became visible when connected to a computer, then most likely the reason is in some third-party applications, most often related to protection, control and SIMilar.
  • Try using the built-in troubleshooting in Windows: go to Control Panel. Troubleshoot. Hardware and Sound. Device Settings (in recent versions of Windows 10, the item is missing).
  • If possible, try connecting your phone to another computer. If it is also not visible there, again, the matter is most likely in the cable or connector. over, the connector on the phone may stop functioning for transferring files SIMply due to the ingress of dirt or water, followed by oxidation of the contacts.
  • They can also help (or they can create problems with other USB drives, so take it only if you are ready for this) methods regarding cleaning the drivers from the instructions The computer does not see the USB flash drive.

If none of the options helps to solve the problem, and the computer still does not see your Android smartphone, describe the situation in the comments: what was done, after which the problem appeared, how does your device behave when connected via USB, has the cable been checked with another phone, and the problematic device is on another computer. I’ll try to help.

Checking the phone (MTP device) operation in device manager

  • Open Device Manager on your Windows 10, 8.1, or Windows 7 computer while your phone is connected. To open Device Manager, you can press the WindowsR keys on your keyboard, type devmgmt.msc, and press Enter. Windows is the OS logo key.
  • See if there is a device in the device manager named MTP (MTP Device, MTP Device) or the name of your phone (may be in the section “Portable devices).
  • If there is, double click on it, go to the Driver tab, click Update driver. Search for drivers on this computer. Select from a list of available drivers on your computer and see the list. If it has more than one compatible device, try to select a different driver than the one currently installed, usually you need to select “USB MTP device”.
  • If no new devices appear in the manager when disconnecting and connecting the phone via USB, this is another argument in favor of problems with the cable, connector on the phone or computer.

on this topic, if the device appears in the device manager with an exclamation mark, in a separate instruction Incorrect service installation section in this MTP INF file.

How to fix if the computer does not see the phone connected via USB. additional methods

If your phone does not connect via USB to a data-capable computer but only charges, try the following methods to fix the problem.

Why Android phone is not visible on a computer via USB and only charging occurs. SIMple reasons and solutions

Before proceeding with additional methods for solving the problem when the phone is not visible through a USB connection, I recommend paying attention to the following SIMple points: very often the reason is one of the following:

  • If you took a USB connection cable from a non-original cheap charging or bundled with another device (for example, to charge wireless headphones or another device that is not intended for receiving and transmitting data), then this may be the reason: not all cables can transmit data, there are no corresponding contacts, and outwardly it is not noticeable. The solution is a working cable with guaranteed data transfer capability.
  • If you are faced with the fact that when you connect a smartphone to a computer, it is not visible, and recently the phone was repaired and something related to the board or connector was repaired, it is highly likely that the repair caused the problem: very often the connectors are soldered so that after that only charging works properly. The solution is just to redo.
  • If you have Mac OS, just install Android File Transfer app for data transfer capability, official website: https://www.android.com/filetransfer/
  • If you still have Windows XP, install the MTP (Media Transfer Protocol) driver. https://www.microsoft.com/en-in/download/details.aspx?id=19153

Additionally, keep in mind that connecting even with a working cable via a USB hub (USB port splitter) to a faulty USB connector on a computer or laptop, and sometimes to the front panel of a PC may cause the problem in question. Try a direct connection to USB, another connector, the back of the PC, if connected to a USB 3.0 connector (usually blue). check if the problem persists when connecting to USB 2.0.

READ  The Laptop Does Not Connect To The TV Via HDMI

And the last SIMple point: after connecting the phone to the computer, in order for it to start displaying in the explorer with the ability to view photos and other files, you need:

  • Unlock your phone when connected, if it’s locked. you won’t be able to access data on locked modern Android phones.
  • In the notification area, click on the USB connection notification (by default, most phones are connected only for charging). If the notification does not appear, more precisely, it does not say that this is a USB connection, but only a text about charging, then from the “point of view” of the phone, the connection does not serve for data transfer (wrong cable, damaged cable, connector on the phone or computer). Below are screenshots with the appearance of the notification on pure Android 9 and 8, on Samsung Galaxy and on Android 6-7.
  • Select MTP file transfer mode for USB connection. Older versions of Android may also have an item for connecting as USB Mass Storage, it will also work, and it may work even better.

If the listed methods did not help, let’s move on to more complex fixes.

The computer does not see the phone via USB. why and how to fix it

If you are faced with the fact that the phone does not connect via USB, that is, the computer does not see it to transfer files, but only charging occurs, while the connection sound is played, this manual provides details on how to fix this and enable the ability to view the contents phone memory when connected via USB cable.

The steps below are suitable for both latest and previous Android phones in case the smartphone is not visible after connecting via USB on a computer with Windows 10, 8.1, Windows 7 and XP or Mac OS.

  • Why the computer does not see the phone via USB, only charging. SIMple reasons
  • Additional methods to fix if Android phone is not visible on computer
  • instruction
  • Additional Information

Additional Information

If you come to the conclusion that the reason for the problems when connecting the phone is its physical problems (jack, something else) or you just do not want to understand the reasons for a long time, then you can transfer files from and to the phone in other ways:

  • If you have Windows 10. use your phone’s built-in app (photo transfer only), if your Samsung phone uses Samsung Flow app.
  • Synchronization via cloud storage Google Drive, OneDrive, Dropbox, Yandex Disk.
  • Using programs like AirDroid (convenient and easy for novice users).
  • Create an FTP server on your phone or connect it as a network drive in Windows.

This concludes, and if you have any questions or additions after reading, I will be glad if you share.

If the problem of detecting a mobile device by the computer is not resolved, reset the settings

If until now, your computer does not see the phone via USB, resetting the smartphone settings using a Hard Reset should help. Go to the settings of your phone, select the “Backup” menu item, and in it select “Reset data”.

But I warn you right away that you will lose your files and settings located in the internal memory of the phone (files on the SD card will remain intact), so this item should be used only as a last resort!

So why does the computer not see the phone via USB, but is charging. hardware reasons

The USB cable is damaged. It often happens that the cause of this dysfunction is damage to the USB cable itself. Cables from little-known or “non-name” manufacturers do not have a large margin of safety, and can fail literally in a couple of months from the start of operation, and as a result, the computer will not detect the connected phone.

Check if the USB cable is damaged

In addition, even the most reliable cables from global brands are susceptible to stochastic damage. they can be accidentally damaged during use, can be chewed by pets or spoiled by children. Therefore, first of all, inspect your USB cable for the likelihood of mechanical damage, and, if the external cable is intact, try using it to connect your device to another computer. If the device is not recognized on another PC. try replacing the cord.

The USB port on the computer is damaged. The USB ports used in a computer are also susceptible to various mechanical damage, including damage to the USB controller as well as the south bridge of the motherboard. Try to insert the cable into a different USB connector, but if this does not help to fix the connection of the phone to the PC, follow the further tips.

Check if the USB port on the computer is damaged

The cable socket on the phone is damaged. Has water entered the socket of the smartphone or is it damaged? If yes, then it needs to be replaced.

Turn off the battery, pull the battery out of it for a few seconds, then turn it back, and turn on your device back.

Why the computer does not see the phone via USB, but is charging

Many users, when trying to connect a phone to a computer using a USB cable, are faced with the fact that the computer does not recognize the connected gadget. The connected device is charging, while there is no access to the smartphone itself and its internal content. I also encountered this synchronization problem, and in this material I will tell you why the computer does not see the phone via USB, and I will also share various methods for solving this issue.

Phones are connected via USB to computer

There are no drivers for the phone on the computer

Although, usually, a computer with the latest OS detects and sees a smartphone via USB without problems, the opposite can be observed. Try to search for a driver for your smartphone on the network, sometimes a driver may come up for SIMilar models of this brand.

The phone may not be recognized by the computer due to viruses

It’s trite, but all kinds of virus programs can block work with external mobile devices. Try to scan your computer with Dr. Web CureIt !, in some cases it can help.

Reasons for not connecting your phone via USB

The whole complex of reasons for the problem that the PC does not see the smartphone through the USB cable, I would divide it into hardware and software, and below I will list each of them, while providing instructions on how to fix it. But before using the methods I have indicated, try restarting your computer and smartphone. this does not help as rarely as it seems. This problem mainly occurs with devices from Samsung, Lenovo, HTC, LG and Fly.

READ  How To Connect To TV Via Phone

The computer does not see the phone via USB, but it charges

The computer does not see the phone via USB. software reasons

After describing the hardware reasons, we will list the main software reasons, if your computer still does not recognize a cell phone connected with a USB cable, follow the further instructions.

We work with the settings. We go into the settings of our device, select “Memory” there, click on the three dots at the top (Properties), select “USB connection to a computer” and put a tick in front of “Media device” (“USB drive”). If you have a checkmark next to using USB as a modem. uncheck it.

USB connection settings to computer on Android

Windows Update (to download drivers for your phone) and New Device Discovery must be enabled on your PC. Remember to unlock your phone when connected to your computer, this is important.

If you are a conservative and have Windows XP, download the MTP (Media Transfer Protocol) for XP from the Microsoft website and install it on your computer.

If you have lost USB drivers, the computer may not see the phone. If the drivers for the USB ports are dysfunctional, the latter SIMply stop working. To fix this problem, install USB drivers from the “native” driver disk to your PC motherboard, or download the latest drivers from the motherboard manufacturer’s website.

Also, due to some reason, power may be turned off for a number of ports.

  • Go to the “Power” section (Control Panel. Hardware and Sound. Power Supply);
  • Select “Configure Power Plan” opposite the power plan you are using;
  • Then click on “Change advanced power settings”;
  • Find “USB Settings” in the list that appears, click on the plus sign opposite;
  • And then on the plus sign next to “Parameter for temporarily disabling the USB port”;
  • Change the setting to Disabled for both mains and battery power;
  • Click “Apply” and “Ok”.

Turn on USB ports

The device drivers have flown. Go to “Device Manager” and see if there is a question or exclamation mark in the item “Portable Devices”.

Check if your device is there and make sure it is working properly by right-clicking on it and clicking Properties. If it is not there, or you have doubts, uninstall the driver, disconnect the phone from the computer, and then turn it back on, and let the system install the driver again. This can help solve the problem that the smartphone does not connect via USB to the computer.

Installing device drivers

Also, it will not be superfluous to enter the website of the manufacturer of your smartphone and download the latest drivers for it to your PC (for example, for Samsung there is a special software called Samsung Kies).

Install update KB3010081 (KB3099229). Windows 10 owners may need to install update KB3010081, which is responsible for working with Windows Media Player. This player is directly related to the normal operation of the MTP (Media Transfer Protocol) service, so download and install these updates.

Also, a common reason may be an unreliable build of the OS itself on a PC. Only rearranging Windows to a more working version will help here.

TV Does Not See Phone Via USB

Custom firmware is not working. The desire of many fans to play with the firmware for their Android device can do them a disservice in the form of the device’s failure to work normally with the computer. Try restoring the standard firmware or recovering from a backup (if available).

As you can see, problems with the lack of visibility of the connected phone on the PC can be of both software and hardware nature, and there are a lot of such problematic factors. I would advise you to first pay attention to possible mechanical damage in the cable and device, and only then switch to software methods.

In many cases, a regular restart of the smartphone (temporary removal of the battery), as well as working with the phone’s USB connection settings, can help. If all of the above does not help and the computer does not see the phone via USB, but is charging, then you may need to contact a qualified service center.

The USB port on the computer is damaged

USB ports used in a computer are also susceptible to various mechanical damage. Including damage to the USB controller as well as the south bridge of the motherboard. Try plugging the cable into a different USB port. If this did not help to fix the connection of the phone to the PC. Follow further tips.

Why the computer does not see the phone via USB, but is charging

Try to remove the battery

Switch off the battery, pull out the battery for a few seconds, then put it back! And turn on your device back.

If the problem of detecting a mobile device by the computer is not resolved, reset the settings

If, until now, your computer does not see the phone via USB, resetting the smartphone using a Hard Reset should help. Go to the settings of your phone, select the “Backup” menu item, and in it select “Reset data”.

But I warn you right away! You will lose your files and settings from the internal phone memory. And the files on the SD card will remain intact. Therefore, this item should only be used as a last resort.!

on the topic: Why the computer does not see the phone via USB, but is charging. Reasons for not connecting your phone via USB

The whole complex of reasons for the problem that the computer does not see the phone or smartphone through the USB cable, I would divide it into hardware and software, and below I will list each of them, SIMultaneously providing instructions on how to fix it.

But before using the methods I have indicated, try restarting your computer and smartphone. this does not help as rarely as it seems. This problem mainly occurs with devices from Samsung, Lenovo, HTC, LG and Fly.

The computer does not see the phone via USB. software reasons

After describing the hardware causes, let’s list the main software causes. If your computer still does not recognize a cell phone connected with a USB cable, follow the further instructions.

So why does the computer not see the phone via USB, but is charging. hardware reasons

If you have lost USB port drivers, the computer may not see the phone

If the drivers for the USB ports are dysfunctional, the latter SIMply stop working. To fix this problem, install the USB drivers from the native driver disc to your PC motherboard. Or download the latest drivers from the motherboard manufacturer’s website.

Also, due to some reason, power may be turned off for a number of ports.

  • Go to the “Power” section (Control Panel. Hardware and Sound. Power Supply);
  • Select “Configure Power Plan” opposite the power plan you are using;
  • Then click on “Change advanced power settings”;
  • Find “USB Settings” in the list that appears, click on the plus sign opposite;
  • And then on the plus sign next to “Parameter for temporarily disabling the USB port”;
  • Change the setting to Disabled for both mains and battery power;
  • Click “Apply” and “Ok”.
READ  How To Connect Phone To TV Via USB

We use Wi-Fi

Synchronization over Wi-Fi is not much different from transferring media files over Bluetooth.

  • Open the gadget settings and go to the Wi-Fi tab. Tap the wireless switch.
  • Click on the ellipsis in the upper right corner of the screen, then. ” options”.
  • Go to the “Wi-Fi Direct” tab. This function is used to directly pair Android with other devices.
  • Open the Smart-TV menu by pressing the corresponding button. Go to the “Network” section.
  • Find “Wi-Fi Direct” and turn it on. Scanning begins, usually taking no more than 5-10 seconds. A list of devices available for pairing appears. Select your phone and click “Connect”. The gadget will be synchronized.

How to connect your phone to your TV

Most often, users face the problem that the TV does not see the phone via USB. To solve it, make sure that you correctly connect your smartphone via USB. connect the device, press the Source button on the TV remote, and assign the USB port to the signal source, after which the mobile phone memory will appear on the TV screen. If this did not happen when connecting. check the phone settings and specify the connection type “USB-Device” or “Camera”, or enable the “Debugging via USB” mode.

Note. if the TV does not support the phone’s file system, or the file format the user is trying to launch, the described method will not help. The instructions on how to connect a smartphone as a media device are SIMilar to the instructions for connecting via USB. Connect the device via HDMI cable, click the “Signal Source” button, specify the HDMI input, then go to the phone connection settings, and select “connect as a media device”.

Modern technology supports the possibility of wireless connection. through a Wi-Fi router, using Wi-FI direct technology, or a special program. If you have problems with a wireless connection, check the operation of the Wi-Fi module of the TV receiver, study the instructions to check if this model supports Direct technology, make sure that all the necessary software is installed. When connecting via a router. consult your provider and follow their instructions.

Other troubleshooting methods

If the mobile is connected correctly, but the TV receiver does not detect it. update the firmware of both devices. complete instructions are given in the user manual. It is necessary to check the functionality of the cables and ports used. the cause of the problem may lie in mechanical failure. In this case, it is better to entrust the repair to professionals by contacting the service center.

VGA transmission connector

Older TV models are not equipped with HDMI and USB connectors. Use an adapter to pair your Android tablet or phone.

  • Connect the device’s Micro-USB cable to the VGA adapter. Insert the other end into the connector on the mobile device.
  • Press “Source” on the remote, then select “VGA” as the source.
  • Pairing takes a few seconds. After completing the operation, use the gadget to broadcast or photo on the TV screen.

This technology is rapidly becoming obsolete, so now it is difficult to find such adapters.

Using connection options through debugging

If USB connection methods do not appear even on a computer, then it is recommended to enable debug mode. To do this, you will need to unlock the developer options. this is only possible for mobile on Android.

Instructions for enabling debugging:

  • Go through the settings to the item “About phone” (“About device”).
  • Click on the line “Build number” / “Model name” 10 times. A notification about the inclusion of developer mode will be displayed.
  • Return to the “Settings” item. Click the line “Developer options”. Turn on debug mode. Try connecting your smartphone with TV again. Select the desired pairing method.

If after enabling debugging the problem is not resolved, then you need to use third-party programs to change the connection protocol.

What is needed to connect

In total, you need three things: the TV itself, an Android device and a Micro USB (USB Type-C) cable for connection, sometimes an MHL adapter may be required. The smartphone, as a rule, downloads the drivers necessary for successful synchronization by itself, but in some cases manual installation is required.

We connect via USB interface

  • Go to phone settings, open the Developer options tab. Enable USB debugging mode.
  • If the section for developers is not available, open the “About device” data and click on the “Kernel version” item for 3-5 seconds. A notification will appear that developer options are now available.
  • Connect the gadget to the TV using a Micro-USB cable. Android will notify you that the battery charging process has started.
  • On the TV remote, press the “Source” or “Source” button. Select Android device.
  • Installation of drivers and necessary software usually takes less than a minute. After completing the process, go to work with the gadget.

Important! If the drivers are not installed automatically, download them from the manufacturer’s official website and manually transfer them to the TV via a USB flash drive or Micro SD memory card. For more information, see the instructions.

Screen Mirroring

Samsung smartphones and TVs support the proprietary Screen Mirroring application, which allows you to duplicate the screen of a mobile gadget on a TV. The function only works on phones and TV from Samsung.

  • Go to device settings. Click on the “Tablet / Smartphone Visibility” tab.
  • Activate the function by pressing the corresponding button.
  • Open the Samsung notification shade. Tap on the “Smart View” screen mirroring application.
  • On the TV remote, click on “Menu”, then. “Screen Mirroring”.
  • The name of your TV will appear on the phone screen after a few seconds. Tap on it to pair. The process usually does not take more than 10 seconds.

Now the device screen will be mirrored on the large monitor. The function can be used to display files that cannot be opened directly by the TV.

Connecting using HDMI

Some older models of tablets are equipped with a Mini-HDMI connector, but in most cases this interface is not installed on smartphones. Connection of modern gadgets is possible using a Micro-USB. HDMI adapter, it is called a mhl adapter. This method allows you not only to view high quality (Full HD) on TV, but also to fully transfer files between a mobile device and a TV.

  • Connect the device to the TV using an HDMI cable. In most cases, no additional settings need to be made.
  • Press the “Source” button on the remote control and select the “HDMI” source. Synchronization usually takes a few seconds.