Touchpad not working on lenovo laptop

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Karoch, the same problem was, the drivers were not updated. The display devices had two mice instead of a touchpad and mouse. Determined which of them is the touchpad (went into the properties and turned it off, checking that it did not work at all), then “deleted the device” and in the device display itself pressed “action”. “update the hardware config” and it all worked.

Supply ATKPackage for your ASUS model

ATKPackage_Win10_64_VER100039 delivered and worked

Followed all recommendations, scrolling does not work! Drivers are not updated. writes: “Do not need to be updated.” over, scrolling stopped working after installing the next system updates.

Always after these updates something breaks. =

toshiba tecra s11-14u scrolling does not work after installing windows10, drivers are not updated, writes (do not need updating).

Go to BIOS in the Main tab, you will see Touchpad switch from Basic to Advanced. Helped me.

Thanks, only after changing the settings in the BIOS did it help!

when connecting an optional wireless mouse, the touchpad on my HP laptop stopped working. Mouse brand Logitech. Could it be that the laptop does not interact with it? If anything, Windows 10.

Yes, sometimes when connecting a wireless mouse, your device’s touchpad may have problems. But they can be eliminated very simply: press several times to turn on. turn off the touchpad on the keyboard (combination of Fn and a key with a special icon). This simple manipulation will make your touchpad work again. Also, check in the settings to see if there is a check mark in the “Disconnect when USB mouse is connected” box.

Hello! I practice a “blind” typing method, working on a laptop. Accidentally pressed some button and did not see which oneā€¦. As a result, the touchpad stopped working. Acer laptop. What I could press. I can not understand.

Most likely you have disabled the touchpad with a combination of smart keys. Aser has this combination of FnF7. It works both on off and on. Try this combination and it will most likely work.

The keyboard and touchpad are not working on my laptop. I did everything according to your recommendations. the drivers loaded the correct ones. I turned everything on. I even checked it in BIOS. everything should work, but it never turns on. What could it possibly be? How to fix?

If you really followed our recommendations and correctly eliminated all software problems on your laptop, but it still won’t turn on, the problem may be some kind of mechanical failure of your device. Take it to a service center and show it to a specialist.

I decided to reinstall the system on the Acer laptop and now the touchpad scrolling does not work. I just can’t understand what’s the matter, by itself it couldn’t break, probably it’s a matter of reinstallation? Windows 10 operating system

Yes, after reinstalling your laptop’s operating system, there may be problems with the touchpad. It has to do with what your OS is. let’s say, it is not sufficiently “run in” and some laptop manufacturers have not yet released high-quality drivers for it. But this is not the only option that can cause such problems. Read about the solution to this problem in general on our website.

Scrolling the touchpad may not work for two main reasons: software malfunctions and breakdown of the device itself. In the first case, you need to use the tips described below. If the touchpad just broke, you cannot do without repair at a service center.

Official software

The first step is to check if the scroll function is enabled on the touchpad at all. To do this, you must resort to the help of the official program. By default in Windows 10, it is automatically installed with all drivers. But if for some reason this did not happen, then you need to download the software for the touchpad yourself from the manufacturer’s website. You can find a generalized example of this procedure at the following link.

After installing the software, you need to do the following:

    Press the “WindowsR” key combination on the keyboard. The “Run” system utility window will appear on the screen. You need to enter the following command into it:

Then click the “OK” button in the same window.

This will open the “Control Panel”. If desired, you can use any other method of launching it.

Learn more: Open Control Panel on a Windows 10 PC
Next, we recommend turning on the “Large icons” display mode. This will help you find the section you need faster. Its name will depend on the manufacturer of the laptop and the touchpad itself. In our case, it is “ASUS Smart Gesture”. Click on its name once with the left mouse button.

It remains only to test the functionality of the scrolling. In most situations, doing this will fix the problem. Otherwise try the following method.

Configuring via BIOS

For some laptop models, it is typical to enable the touchpad in the BIOS.

  • Find this section “Internal Pointing Device”
  • Translate the parameter we need to Enable

If you have followed all the recommendations, but the gestures on the touchpad still do not work, then, whatever one may say, you will have to carry the computer to a specialist.

  • How to enable touchpad on Windows 10 laptop
  • Windows 10 keyboard shortcuts
  • How to disable password when logging into Windows 10


The main reason that the touchpad on Windows 10 does not work (scrolling, inverse scrolling on the touchpad), as a rule, is a problem with the drivers. Since this operating system is young enough, not all manufacturers have managed to release competently working software for their devices. Of course, it may happen that the matter is in some kind of technical malfunction and you have to carry your device to a service center, but in this article we will talk about eliminating software problems.

Scroll not working on Windows 10 touchpad

Agree that it’s hard to imagine a laptop without a touchpad. It is a full-fledged analogue of a conventional computer mouse. Like any periphery, this element can occasionally fail. over, this is not always manifested by the complete inoperability of the device. Sometimes only a few gestures fail. From this article, you will just learn about how to fix the problem with the inoperative scroll function of the touchpad in Windows 10.

Customizing with special keys

After reinstalling the system, the Touchpad may simply not be enabled, and for it to work, you must press a certain key combination. On almost all laptops, this is a combination of Fn and the key that has a special icon (look for F1-F12). For example, if your touchpad does not work on an Asus laptop with Windows 10, you need to press FnF9. After the first start, the touchpad will turn on, after the second, accordingly, it will turn off. Separately, it should be noted that the manufacturer can bring the desired button to the body of your device.

touchpad, working, lenovo, laptop

Software enable-disable

This method is quite extensive, as it includes several sub-items. Software activation means changing BIOS parameters, reinstalling drivers, changing system parameters and using a special key combination. We have previously written an article that contains all of the above points. Therefore, all that is required of you is to follow the link below and familiarize yourself with the material.

In addition, in some cases, the banal removal of the device with its subsequent installation can help. This is done very simply:

    Click on the “Start” menu with the right mouse button, and then select “Device Manager” from the appeared context menu.

In the next window, you will see a tree view. Find the “Mice and other pointing devices” section. Open it and, if there are several pointing devices, find the touchpad there, then click on its name with RMB. In the window that opens, click on the line “Remove device”.

Next, at the very top of the “Device Manager” window, click on the “Action” button. After that, select the line “Update hardware configuration”.

As a result, the touchpad will be reconnected to the system and Windows 10 will install the necessary software again. It is likely that the scroll function will work again.

Checking Windows settings

  • Open “Start”, then “Settings”, then “Devices”, “Mouse and touchpad” and finally “Additional mouse options”
  • In the window that opens, we find the ELAN tab and see the “Activate device” button. It should be gray, it will mean that the device is functioning. If it isn’t, turn it on.
  • Uncheck the box “Disconnect when connecting USB mouse”

Installing touchpad drivers

Touchpad drivers, or rather their absence, is the most common reason why it doesn’t work. Installing them manually is the first thing to try. At the same time, even if the driver is installed (for example, Synaptics, with which this happens more often than others), try this option anyway, since very often it turns out that the new drivers installed by Windows 10 itself, unlike the “old” official ones, are not work.

In order to download the necessary drivers, go to the official website of your laptop manufacturer in the “Support” section and find there driver downloads for your laptop model. It is even easier to enter the phrase brand_and_model_laptop support in the search engine. and go to the first result.

There is a good chance that the touchpad drivers (Pointing Device) for Windows 10 will not be there, in this case, feel free to download the available drivers for Windows 8 or 7.

Install the downloaded driver (if the drivers for previous OS versions were loaded and they refuse to install, use the compatibility mode) and check if the touchpad has been restored to work.

Note: It has been noticed that Windows 10, after manually installing the official Synaptics, Alps, Elan drivers, may automatically update them, which sometimes leads to the touchpad not working again. In such a situation, after installing old but working touchpad drivers, prevent them from being automatically updated using the official Microsoft utility, see How to prevent automatic updating of Windows 10 drivers.

In some cases, the touchpad may not work in the absence of the necessary laptop chipset drivers, such as Intel management Engine Interface, ACPI, ATK, possibly separate USB drivers and additional specific drivers (which are often needed on laptops).

For example, for ASUS laptops, in addition to installing Asus Smart Gesture, ATK Package is required. Manually download similar drivers from the official website of the laptop manufacturer and install them.

Also check in Device Manager (right click on Start. Device Manager) if there are any unknown, non-working or disabled devices, especially in the sections “HID Devices”, “Mice and Other Pointing Devices”, “Other Devices”. For disabled. you can right-click and select “Enable”. If there are unknown and non-working devices, try to find out what the device is and download a driver for it (see How to install an unknown device driver).

Touchpad not working in Windows 10

If after installing Windows 10 or updating the touchpad on your laptop does not work, this guide contains several ways to fix the problem and other useful information that can help prevent the problem from reoccurring.

In most cases, the problem with a non-functioning touchpad is caused by a lack of drivers or by the presence of “incorrect” drivers that Windows 10 itself can install. However, this is not the only possible option. See also: How to disable touchpad on laptop.

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Note: before proceeding, pay attention to the presence of keys on the laptop keyboard to enable / disable the touchpad (it should have a relatively understandable image, see screenshot with examples). Try pressing this key, or in combination with the Fn key. perhaps this simple action will fix the problem.

Also try to go to the control panel. mouse. And see if there are any options for enabling and disabling the laptop touchpad. Perhaps for some reason it was disabled in the settings, this is found on the Elan and Synaptics touchpads. Another location with the touchpad settings: Start. Settings. Devices. Mouse and touchpad (if there are no items for controlling the touchpad in this section, then either it is disabled or no drivers are installed for it).

ways to enable the touchpad

If the steps above didn’t work, here are some more options that might work if your laptop touchpad isn’t working in Windows 10.

At the beginning of the instructions, the function keys of the laptop were mentioned, which allow you to enable / disable the touchpad. If these keys do not work (and not only for the touchpad, but also for other tasks. for example, they do not switch the state of the Wi-Fi adapter), it can be assumed that the necessary software from the manufacturer is not installed for them, which in turn may cause inability to turn on the touchpad. information about what this software is. at the end of the instruction The brightness control of the Windows 10 screen does not work.

Another possible option is that the touchpad was disabled in the BIOS (UEFI) of the laptop (the option is usually found somewhere in the Peripherals or Advanced section, has the word Touchpad or Pointing Device in its name). Just in case, check. How to enter BIOS and UEFI Windows 10.

Note: if the touchpad does not work on a Macbook in Boot Camp, install the drivers that, when creating a bootable USB flash drive with Windows 10 in Disk Utility, are loaded onto this USB drive in the Boot Camp folder.

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Re-enabling the touchpad using the Fn key

One story happened to me when I turned on WI-FI on my laptop and accidentally turned off the touchpad touchpad. For a long time I was looking for the reason, not immediately realizing what had happened. Everything turned out to be simple, in laptops there is a button for additional functions called Fn from the bottom left of the keyboard. To enable any function on a laptop, the combination of the Fn and F1 buttons is clamped. F12. On these same F1-F12 buttons, pictures or symbols are drawn to apply the parameter. For example, to turn on the touchpad, you need to press FnF7, on the F7 button itself there will be an image like a touchpad. You can press all buttons in order FnF1. F12, but remember that there is a function to turn off the display, press again on those buttons on which the screen went out.

On some HP notebooks, the touchpad can be turned on and off by double tapping on the edge of the touchpad itself. Asus and acer brands may have a separate button next to the touchpad. If the touchpad still does not work, then move on.

Enable touchpad in mouse properties

In many cases, the device manager does not fire in order to enable Touchpat on a laptop. If your Touchpat still does not work on a laptop in Windows 10, then go to properties mouse.

  • Type mouse in the Windows search bar and go to Mouse Preferences.
  • Click Additional mouse options, in the window that opens, go to Device Settings, the Touchpad tab or as in the picture.
  • Find your Touchpad and click “enable”.

Removing Other Mouse Drivers

There are times when you have connected a whole bunch of drivers from different mouse devices in the past and you have never uninstalled them. Some drivers from mouse manufacturers themselves automatically disable the Touchpad. Go to Device Manager by pressing the WinR button combination and type devmgmt.msc in the line.

Find the line pointing to mice and other pointing devices, click on the shortcut to expand the category and delete all the mouse drivers in order until the touchpad starts working on your laptop. If it does not work, try restarting the system after removing all drivers. Touchpad not working? Moving on to the next item.

Touchpad not working on laptop? 5 Ways to Solve the TouchPad

The touchpad is an age old feature that has long since replaced alternative mouse controls. With it, we can fully control our device, be it a laptop or a hybrid tablet. Many laptops (Acer, Asus, HP, lenovo, Dell) have problems with the touchpad. What to do if the touchpad does not work on a laptop in Windows 10? Let’s look at 5 ways to fix this problem.

Updating or downgrading the touchpad driver

Try updating or rolling back your touchpad driver. Go to the same device manager as described above. Locate the Touchpad device, usually named after the laptop brand (Dell TouchPad, Lenovo TouchPad, Synaptics, HP TouchPad, Acer TouchPad, Asus TouchPad.) Right click on your driver and select properties. Next, click Update to see if there are any useful updates for your touchpad.

Many people have reported on the Microsoft forums that the Touchpad stopped working exactly after updating Windows 10, for this you need to choose to roll back the driver. If you do not have the Rollback button highlighted, then you do not have a previous version of the driver.

Disable touchscreen input service for hybrid notebooks

If your laptop is a hybrid (laptop and tablet in one with a touchscreen display.) There is a chance that the touchscreen input service that controls stylus functionality is interfering with your touchpad.

5) Roll back device drivers

There are times when after installing the latest driver or even trying to use generic drivers, the touchpad still doesn’t work. In this case, we need to uninstall the driver we installed and restore it to its previous state.

  • To start this process, go to Start. enter “device manager”. enter.
  • In the Device Manager window, go to the “Mice and Other Pointing Devices” option.
  • Select “Synaptic Pointing Device”. right-click. properties.
  • Select the “Driver” tab and “Roll back drivers”.
  • After that, restart your laptop and check.

3) Restore default touchpad settings

The third option to fix the Lenovo touchpad not working problem is by restoring the default touchpad settings. When restoring the touchpad, all touchpad settings will be deleted.

To restore the default touchpad, follow these steps:

  • Go to Start, type “Touchpad Settings” and press Enter.
  • The touchpad settings window will open.
  • In the touchpad settings window, scroll down and eventually there is an option to reset the touchpad in the “Reset touchpad” section.
  • Press the “Reset” button and it will erase all presets for the touch panel and remove any locks that may affect the operation of the touch panel.

6) Rollback Windows Update

If in case full Windows update patch caused Lenovo touchpad not working. We have to roll back the latest Windows update from Control Panel.

  • To roll back a Windows update, go to Start. Update and security. enter.
  • In the next window, click “View update history”. in the next window select “uninstall updates”.
  • A new window will appear listing recently installed Windows updates with a date stamp.
  • Select the recently installed updates and uninstall them one by one.
  • When the process is complete, restart your computer and test the performance of the touchpad.

7) Change power management settings

There are times when certain power management settings also caused the touchpad to stop working.

  • To fix this problem, go to Start. enter “device manager”. enter.
  • In the Device Manager window, go to the “Mice and Other Pointing Devices” option.
  • Select “Synaptic Pointing Device”. right-click. properties.
  • Click on the Power Management tab. uncheck the box next to Allow the computer to turn off this device to save power. OK.
  • Close the device manager window and restart your computer.

1) Windows Troubleshooter

Windows 10 PCs have a built-in troubleshooter that finds and fixes issues as they arise. To fix Lenovo touchpad not working issue, we can use keyboard troubleshooter to find and fix touchpad malfunction.

To run the Windows troubleshooter, users are prompted to follow these steps:

  • Go to the beginning. enter. control Panel. type, this will open a control panel window on the screen.
  • In the second step, go to the System and Security Settings option.
  • In the “System and Security” section. “Security and Maintenance” select “Troubleshoot General Computer Problems”; this step will open a troubleshooting window
  • In the Troubleshoot window, scroll down to the Find and fix other problems section. select “Keyboard”. click “Run the troubleshooter”.
  • After clicking on the keyboard option, the keyboard troubleshooter will open and try to find and fix the issue with the touchpad.

If in case the built-in troubleshooter can’t fix the problem, go to the next troubleshooting step.

2) Turn on the touchpad on the control panel

There are times when due to some system updates or third party app installation process, it completely disables the touchpad function in Windows.

In Windows 10, there is an easier way out. enable this option in the control panel.

  • To enable the touchpad from the control panel, go to Start. enter “touch panel settings”. enter.
  • In the touchpad window, toggle the touchpad option to enable and test the touchpad.

Touchpad not working on Lenovo laptop (8 ways to fix)

Laptops are portable devices that have many problems with age. The main reason for this is their compactness. They have very little room to breathe and work efficiently. The same can be said for the touchpad issue on laptops made by various OEMs such as HP, Lenovo, Dell, etc. In this article, we will take a closer look at how to fix Lenovo laptop touchpad not working issue and we will offer the best solutions to solve it. problem. Catch us after the jump!

  • The touchpad on laptops is an alternative to the full-size mouse we use on desktop PCs or other hardware.
  • The functioning of the touchpad is vital as it is the main component of such a portable device for accessing anything or making changes to any file.
  • There are alternatives for managing things, but we need to find a way out to fix this problem forever.
  • The easiest way to fix this problem is to use the Fn key or function key on your keyboard in combination with F8 or F4 (the key combination will depend on the Lenovo laptop model number).

If holding Fn F8 or Fn F4 solves the problem, then you are ready to go, otherwise we have some basic step-by-step instructions for leveling up to help solve the problem.

Please note that connecting an external mouse would be a good idea to complete the below touchpad troubleshooting step as it will help the user navigate through the various options much easier and easier.

Hardware failure

Why does the touchpad on a laptop not work if you have reinstalled the driver and tried the rest of the above options? This means that the problem lies deeper, and the reason for the failure of functioning is a hardware failure.

If the touchpad on a laptop stops working, this may be caused by an improper connection to the motherboard of a ribbon cable or damage to the touchpad as a result of liquid getting inside or after a shock.

If liquid gets into the laptop (water, tea, coffee) accidentally, turn it off immediately and remove the battery. If you are confident in your abilities and have repeatedly cleaned your laptop yourself, you can disassemble it.

  • parsing, including removing the battery;
  • when you get to the touchpad, you should wipe off the remaining liquid;
  • wipe with alcohol and dry;
  • then check the correctness of the connection of the loop (ingress of liquid can lead to oxidation of the loop);
  • collect and include.

Disable touchscreen input service

In hybrid devices (tablet laptop with a touchscreen display), the following problem arises: the touchpad input service, which controls the operation of the stylus, interferes with the correct functioning of the touchpad.

To disable it, use the winR key combination, then enter services.msc in the window that appears. A list of services will appear, in it you need to find the TabletInputService and disable it. This solution will complicate the use of the touchscreen and touchpad panel. Later you can uninstall the driver, roll back or update it, and then re-enable the service.

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Disabled touchpad on the laptop itself

Sometimes you can turn off the sensor on the device accidentally by touching a certain button or pressing a key combination. The Fn function button in combination with the F1-F12 keys assists in changing various parameters.

To turn on the panel, you need to hold down the FnF7 combination (the touchpad symbol is applied to the button). The following key combinations may help solve the problem, depending on the manufacturer of the device:

  • Asus. FnF7 or FnF9;
  • Lenovo. FnF5 or FnF8;
  • Toshiba. FnF5;
  • Samsung. FnF6 or FnF5.

Some HP notebook models can disable and enable the touchpad by double-tapping the edge of the touchpad. Asus and Acer in most cases have a separate button to perform this action.

The BIOS settings can cause failure of the sensor. To enable the touchpad, you need to go into the BIOS, find the Internal Pointing Device and select Enabled in the Advanced tab. It is important to save all the settings made, otherwise the sensor will not work. It is necessary to work carefully in the BIOS, not to rush so as not to create even more problems.

If the device does not have special buttons, and the key combination and the resumption of settings in the BIOS did not help solve the problem, then the question of why the touchpad does not work on the laptop has not been resolved.

The touchpad does not work on a laptop, ways to solve the problem

Most laptop users prefer to use a mouse instead of a touchpad to work more efficiently. This is much more convenient, especially when you have to do a lot of work: typing (often touching the touchpad and the cursor jumps over the text), working with design programs. But nevertheless, many wondered: why the touchpad on a laptop does not work and how to fix this problem?

Some devices have an automatic function to turn off the touch panel, and to restore the function of the sensor, you must turn it on manually in the settings. There are several problems that can cause the touchpad on a laptop to stop working, and the laptop may need to be repaired at a specialized center.

Replacing non-working drivers

The sensor may not function correctly or fail completely due to a driver conflict. Often this problem appears after reinstalling the OP. Reinstalling the driver from the disk that came with the laptop will help if there is no disk. go to the official website of the laptop manufacturer and download from it. You can see the manufacturer of the device and the driver version in the device panel, usually it is called, like the brand of the laptop (Dell TouchPad, Lenovo TouchPad, Synaptics, HP TouchPad, Acer TouchPad, Asus TouchPad).

You need to be careful, because along with the driver, you can install a lot of useless “garbage”: buttons on the panel, browsers, additional malware, which will not be easy to remove. It is necessary to uncheck the boxes next to the software, which are not required.

After assembling and turning on the laptop, the situation has not changed and the touchpad does not respond, which means its service life has come to an end. Its replacement is required. Contact an experienced technician to install a new part, and the problem with a non-working touchpad will be solved.

Updating Drivers

The problem with touchpad scrolling not working may be driver issues. over, the sensor may not work completely, or function incorrectly, performing not all functions. This situation can occur due to reinstallation of the system or installation of large updates.

How To Fix Lenovo Laptop Core 10th Generation Touch Pad is not working

To solve this problem, you need to follow these steps:

  • Go to Device Manager.
  • Find the item related to the touchpad. It can be displayed as a HID device or a TouchPad (each manufacturer may call this item differently)
  • If there is no such item, then this is probably the reason that the sensor does not work.
  • If there is an item, remove the device.
  • Reboot your device
  • Install the correct drivers from the official media or the manufacturer’s website.

If replacing the drivers did not help, then it is likely that you will have to contact the service for qualified assistance. It may be that the panel could fail due to physical impact or after flooding the laptop surface. In such cases, you will most likely not be able to cope on your own.

A few important tips

The use of one or more of the tips mentioned above, in 99% of cases, will help solve the problem that the mouse does not work on a laptop. However, if the touchpad is still not active, try some life hacks to help solve the problem:

  • A utility that regulates the operation of the touchpad may be installed on a laptop. This is most common on devices where the touchpad is multifunctional. It is in this utility that the sensor can be disabled. The easiest way to find it is at the bottom of the screen, near the clock. You should not delete it, as the additional functions of the touchpad will disappear, but simply activate.
  • When connecting a mouse to a laptop as an external device, a device conflict may occur, due to which the touchpad stopped working. You just need to turn off the mouse and the panel will automatically work.
  • If the cursor moves intermittently, slowly, or not as it should, a virus blocking utilities may be the cause. Check your computer for viruses and / or reinstall the utility responsible for the sensor.

When none of the above steps help revive the touchpad, the problem is in the hardware. As a result of mechanical stress on the device, shaking and vibration to which the laptop is exposed, damage may occur inside. One or more problems can interfere with the normal operation of the touchpad:

  • Broken connector retainer.
  • The ribbon cable connecting the panel module and the motherboard is loose or broken.
  • Poor contact between elements due to dirt.
  • Oxidation of connectors due to moisture ingress.

Only a specialist in the service center can carry out an accurate diagnosis and understand the cause. Therefore, the only correct solution would be to take the laptop to the service.

The touchpad does not work on a laptop

A common reason a touchpad doesn’t work comes down to getting dirty. Over time, the panel becomes covered with dust, various particles adhere to it, and it may become insensitive. In addition, touching with wet fingers can also negatively affect performance. Make sure your fingers are clean and that the touchpad surface is dry and clean. You also need to clean the panel using special wipes for cleaning equipment, or with ordinary wet wipes. After that, you need to wipe the laptop dry and use the touchpad. It is important to note that all cleaning work should be done with the laptop turned off.

Problems on different laptop models

The above are common cases that most often happened to users and due to which the touch panel did not work. But different manufacturers, even different laptop models, have their own “sores” that happen more often than on other devices. Below is a small selection of the most common problems in which the touchpad is buggy on a laptop.

Laptops from Taiwan usually show excellent performance, and touchpad problems often happen due to driver problems or reinstallation of the operating system. As for physical breakdowns, they most often occur in the K53S series.


The main malfunction with the touchpad in these popular laptops is the banal turning it off with a button. Just press the Fn F6 keys, and most likely the device will be fully functional. If that doesn’t work, try reinstalling the drivers.


It is often difficult to find correctly working drivers for models from this manufacturer, which is the reason that the touchscreen does not work on a laptop. If for some reason you could not find the official drivers, then the best solution would be to contact a specialized service.

What is a touchpad

To disassemble faults, you need to understand what a touchpad is. Translated from English, touchpad is a touchpad designed specifically to operate the pointer on the screen in laptops and other portable computers. The invention of this device happened in the distant 80s, but its active implementation began only in the mid-90s, after the start of operation on Apple laptops.

In addition to controlling the pointer, touchpads in portable devices can perform many different functions that greatly simplify the work of a laptop. For example, tapping on a surface simulates a double click of the left mouse button, and in Apple laptops, you can scroll documents, expand, scale objects and much more with different finger movements. In addition, the touchpads are equipped with two buttons, similar to classic mice, that is, it is easy to use the touchpad.

This is simply an irreplaceable thing that perfectly replaces the usual manipulator when working on a laptop. Unfortunately, there are times when the touchpad doesn’t work. Below are most of the possible causes and solutions that will bring your laptop touchpad back to life without having to carry your favorite laptop to repair.

clean the sensor from dirt

In order for the touchpad to respond correctly to touch, it needs good contact with your finger. A laptop is a portable device, it often ends up where it shouldn’t be. As a result, dirt appears on the sensor layer, which negatively affects the quality of finger contact. This problem manifests itself by slow movements on the screen, twitching, frequent freezes. At some point, the panel simply loses contact with the finger, and the mouse stops on the screen. To solve this problem, you need to clean up.

This process should be done with special wet wipes. Do not use a rag or classic hand cleaners. It is best to use alcohol-based wipes. Do not use sharp and metal objects, damage to the sensor layer will create even more problems.

Why the touchpad does not work on a laptop?

There can be quite a few reasons for such a breakdown. This can be damage to the loop, contamination of the panel, software errors, and even the effect of viruses on the system. It all depends on how the problem manifests itself and what the user is complaining about. The touchpad may not respond at all to touches, work with delays and jerks, or quick gestures may simply not respond. In general, there are such main causes of breakdown.

Complaints can occur both in Windows 7 and Windows 10; almost every laptop user has encountered problems of a similar nature. At the same time, not everyone knows what to do when the keyboard and touchpad do not work, and independent intervention can sometimes do even more harm. If scrolling or other quick gestures do not respond, then the problem can be solved programmatically. When the sensor does not work well or does not respond at all to touches, but the system settings do not help, then you should contact the professionals.

Below are the most common reasons why the touchpad on a laptop does not work and give recommendations on what to do in these situations. If your touchpad does not work correctly, then try using these tips.

activate the panel in the settings of Windows 7, 10

The second common cause of breakage is if the touchpad is disabled in Windows. This can be done by the user himself and not even notice, but sometimes viruses and third-party applications become the cause. By installing any software, there is a risk that it will perform its own system settings and thereby turn off the touchpad. Especially when it comes to connecting a third-party wired or wireless mouse that downloads and installs its drivers.

To activate the panel in Windows 7, you need to spend a few minutes of your time:

  • Initially go to “Start” and then select “Control Panel”.
  • In this window we find an item called “Mouse”, you should enter it.
  • At the top of the window, select “Options”. On this tab you will see the name of your touchpad, here you can also enable or disable it.

If we are talking about new Windows, then everything is a little simpler here:

  • Select “Start”, and in the lower left part, click on the gear and enter the parameters.
  • On the left side there is a list of available sections, there you need to find “Touch Panel”.
  • By entering this item, you can turn on and off the panel. If there is no such item in the parameters, then this may indicate problems with the connection loop.

enabling touchpad via BIOS

BIOS is the basic input-output system, it is it that provokes the launch of the operating system, it can control the operation of all hardware parts of the laptop, including the touchpad. If the BIOS was reset or a failure occurred, then the panel can simply be turned off in the settings. It may seem to an inexperienced user that the procedure for such an inclusion is very complicated, but, in fact, everything is much simpler. It is not necessary to contact specialists to perform such a manipulation with the settings.

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Initially, you need to go into the BIOS itself. To do this, while turning on the laptop, you must press the keys to enter the basic settings system. In most cases, this is Delete or F2, but it can also be an F8 button and ESC, it all depends on the laptop manufacturer. After entering the settings, use the arrows to go to the “Advanced” tab, and then find the item “Internal Pointing Device”. To enable the touchpad, set the value to “Enabled”. After that, press the F10 key and then Y so that the changes are saved and the laptop reboots with them.

resolving conflicts with other mouse drivers

Often, for more comfortable work with a laptop, users connect their own mouse. It can be wired or wireless, but for the operating system it is always a new device that needs drivers. In most cases, standard system software is used and connecting a mouse does not cause any problems. But if the device is multifunctional, then it installs its software. There may be additional keys on the mouse for more efficient interaction with files. Most often complex drivers and programs are installed for game models.

In order to avoid conflicts between the connected mouse and the built-in touchpad of the laptop, it is necessary to control the devices. To do this, go to the “Device Manager” (can be found through the search) and turn off the mouse. If, after disconnecting it, the touchpad works, then the problem is in the drivers. It is worth trying to update them or vice versa. roll back.

enable touchpad with keys

The simplest and most commonplace cause of the problem is the disabling of the touchpad with the keys on the keyboard. In any laptop model, you can hold down one or 2 keys, after which the touchpad will be turned off. The user may do this by accident and not notice the original reason. It is necessary to repeat the procedure for the sensor to work again and you can operate the mouse again.

To perform this procedure, you must press 2 keys on the keyboard. The first one is located in the lower left corner and is designated “fn”. This is a special function key that is responsible for certain quick actions of the system. To execute a specific command, you must select a different function button at the top of the keyboard. In most cases, the functions for enabling / disabling the touchpad in laptops look like this:

  • Acer. Fn F7.
  • Samsung. Fn F5.
  • Sony. Fn F1.
  • Toshiba. Fn F5.
  • Lenovo. Fn F8 and Fn F5.
  • Dell. Fn F5.
  • Asus. Fn F9.

If, after selecting the appropriate command on the keyboard, the touchpad works, then the problem is solved and you do not need to worry anymore. If the malfunctions remain, then you should further study the list of solutions.

What to do if the touchpad stops working?

It should always be remembered that without sufficient experience, not all manipulations should be carried out independently. If there is an opportunity to turn to good specialists, then you should take this chance. The good news is that in most cases, it is the simple manipulations that can be performed on your own that help.

Why the touchpad does not work on a laptop and what to do?

The touchpad issue can happen on any laptop, but it is common and common. Users of Asus, Acer, Lenovo and HP face this, and the reasons can be completely different. In the article you can find answers to why such a breakdown occurs and how to solve it yourself.

Why the touchpad does not work on a laptop?

If the touchpad does not work on a laptop, then some users will simply take and connect an external mouse to it, while for others it will become a serious problem. Laptops are bought largely because of their mobility and ease of use on the road. And in these cases, the touchpad is more convenient to handle than the mouse. In today’s article, we will consider the main possible causes of breakdown, and if you cannot cope on your own, you can contact us for laptop repair.

Five ways to turn on the touchpad

When the touchpad on a laptop suddenly stopped working, this does not mean that the device is broken. Perhaps you turned it off accidentally. There are five ways to enable / disable the function:

On some laptop models (HP in particular) there is a small recess in the corner of the touch panel. Many do not know, but this is the very “magic button”. If you double-click on it, then the touch panel will be activated or, conversely, disabled. Alternatively, hold your finger can also be used.

All models, without exception, have the ability to activate and deactivate the function with hot keys (Fn F1-F12). The pictogram drawn on it will tell you which key to press. For example, if the touchpad on an Acer laptop does not work, then you usually need to press the Fn F7 key combination. Table of popular manufacturers of laptops and hot keys embedded in them:

The touchpad can be disabled or enabled programmatically, through the Settings window in Windows 10. You need to go to the Devices section and find the “Touchpad”. The switch that is there must be in the “On” position. In addition, check next to whether the checkbox next to “Do not disable the touchpad when connecting a mouse” is checked. If it is removed, then immediately after connecting the peripheral mouse to the laptop, the sensor will be deactivated.

You can also try to solve the problem of why the touchpad on a laptop does not work through the BIOS settings. To get into them, hold down the Delete or F2 key while starting the device. Find Pointing Device in BIOS and set it to Enabled. Click “Exit with Saving” or a similar button to save the changes and restart the laptop.

Finally, you can see the instructions for the laptop. But we are not talking about paper instructions, but about electronic documentation, which is usually more detailed. You can often find it on the C: drive in the Documentation directory.

You have learned the standard and manufacturer-specific methods for solving the problem. If none of them had any effect (for example, the touchpad on the computer is turned on for all the points, but does not work), it may be a breakdown.

Purpose and benefits of the touchpad

For a portable device like a laptop, it is important to have as few moving, protruding, and pluggable parts as possible. It should be as self-sufficient as possible.

A small touchpad allows you to slide your finger over it and thereby move the mouse cursor. It also contains other functional actions. for example, tapping (tap, tapping) will mean clicking the left mouse button, moving vertically along the left edge. scrolling, etc. MacBooks also have a 3D touch function, when you can, using several fingers at once, zoom in or out of the picture, flip the image.

In addition, the touchpad usually has two buttons that act as the left and right mouse buttons.

For all its conveniences, the touchpad just gets in the way for many. Indeed, it is inconvenient to touch him while working with text or other similar situation. Therefore, the developers have provided options to allow the user to activate or deactivate this area. This is also relevant if your laptop is on your desk at home and it is more convenient for you to work with it with a mouse, like on a stationary PC.

Sensory service

If you are the lucky owner of a laptop with a touch screen, then the reason for the touchpad glitches may be in the resources that are not properly allocated between them. In hybrid devices, the touchpad and screen often conflict. At the same time, at first the touchpad starts to work poorly, slowly respond to pressing, and then it completely fails.

In such a situation, you will have to choose between a touchpad and a touchscreen. If you find that the panel is more necessary for you, then you need to turn off the screen. To do this, press WinR, thereby calling the “Run” window. In the input field, type services.msc to open the list of system services. Find a service with a name similar to Tablet PC Input Service among them. Right click on it, click Disable. After that, the touch screen should stop working and the touch panel should start functioning normally.

If you bought a laptop to take full advantage of its functions, and are not ready to give up on them, then you can try to roll back or update the drivers for input devices (mouse, display). If the configuration is correct, then the conflict between devices will disappear. Or just remove both devices from the “Device Manager” and reboot. When turned on, with a high degree of probability, the system will install everything correctly.

Driver failure

When the touchpad does not work on an Asus laptop or any other, it is first of all recommended to check the availability and freshness of the drivers for the device. Go to the “Device Manager” and find there the item related to the touch input device. Further actions depend on the opened picture.

Perhaps Windows 7, Windows 8.1, or another system incorrectly installed the driver on a new laptop, having done it twice, and now it is confusing which device to access. In such a situation, you need to right-click on one of them and select “Remove device”; perform the same operation with other unnecessary devices, and then restart the laptop. After rebooting, the system should automatically pick up the necessary drivers, and the error will disappear.

If the device is displayed as needed, in a single copy, then updating or rolling back drivers can help. This is especially true if a yellow exclamation mark is displayed at the touchpad name in the “Device Manager”. Move the cursor over this name and bring up the context menu. Select Properties from the list. In the window that opens, select the “Driver” tab. Then proceed according to the situation. For a start it is worth trying “Update” software. If the tap on the touchpad stopped working after updating Windows, then the option “Roll back” is provided. It will also not hurt to download from the official website of the laptop manufacturer, from the Drivers section, a fresh package of suitable drivers specifically for your device model.

The touchpad does not work due to hardware malfunctions

This happens after disassembly or after assembly. The most common reason is that after the dismantling was done, they forgot to plug in the power cable for the touch pad. Other prerequisites:

  • moisture has entered the sensor;
  • there was a temperature drop, due to which the loop contacts oxidized (therefore, you cannot turn on the laptop immediately after coming home from frost).

The plume generally oxidizes very quickly, this is the weak point of any touchpad. And oxidized contacts can no longer fully transmit signals. At the same time, the device often fails gradually: first, the keys or the scroll area stop working, and only then the main part breaks down.

serious breakdowns include cracks in the sensor or a malfunction of the entire south bridge of the laptop (the south bridge is a microcircuit that is responsible for the functioning of all connected peripherals). A cracked sensor can be replaced with a new one, and fixing the south bridge is purely for a specialist who knows how to disassemble and restore a motherboard.

So, what to do if the touchpad is not working on a laptop? The first is to check that it is turned on. The second is to update the drivers. The third is to solve hardware problems. If this seems difficult to you, please contact our service center in St. Petersburg for a solution. We carry out diagnostics and quick repair of any computer equipment at low prices.

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