The TV Does Not See The USB Flash Drive, But The Computer Sees

What to do if the TV does not see the USB flash drive

The main reasons in this situation can be the following problems:

  • failure of the flash drive itself;
  • breakage of the USB connector on the TV;
  • the TV does not recognize the file format on removable media.

Before inserting a storage medium into the TV, be sure to read the instructions for its operation, and pay attention to the following nuances:

  • peculiarities of working with the file system of a USB storage;
  • restrictions on the maximum amount of memory;
  • access to USB port.

Perhaps, in the instructions for the device, you will be able to find the answer to the question related to the fact that the TV does not accept a USB drive. If not, you will have to check the performance of the flash drive, and this is quite SIMple to do. To do this, SIMply insert it into your computer. If she is working, then you will need to figure out why the TV does not see her.

Checking for memory limits

Some TV models have restrictions on the maximum amount of memory for connected devices, including flash drives. Many TVs will not accept removable storage over 32GB. Therefore, if the operating instructions indicate the maximum amount of memory and your flash drive does not meet these parameters, you need to get another one. Unfortunately, there is no other way out in such a situation and cannot be.

Eliminate system format incompatibility

The cause of the problem, due to which the flash drive is not recognized by the TV, may lie in a different type of file system. The fact is that most of these devices only accept the FAT 32 file system. It is logical that if your flash drive is formatted under “NTFS”, it will not work. Therefore, be sure to read the instructions for the TV.

If the file system of the flash drive is really different, then it needs to be reformatted.

It happens as follows:

  • Insert the USB stick into your computer.
  • Open “This PC”.
  • Right-click on the flash drive icon.
  • Select the item “Format”.
  • In the window that opens, select the file system type “FAT32” and click the “Start” button.
  • At the end of the process, the flash drive is ready for use.
  • Now try using it again. If the TV still can’t read the drive, use the following method.

    Fix format conflicts

    The TV may not support the file format you do not want to open. Especially often this situation occurs on files. Therefore, find the list of supported formats in the instructions for the TV and make sure that these extensions are available on your flash drive. Another reason why the TV does not see the files may be their name. For the TV, it is preferable to view files named in Latin or numbers. Some TV models do not accept Cyrillic and special characters. In any case, it will not be superfluous to try to rename all files.

    Instructions in case the TV does not see the USB flash drive

    Thanks to the presence of USB ports in modern TVs, each of us can insert a USB flash drive into such devices and view photos, a recorded film or a music. It is comfortable and convenient. But problems may arise due to the fact that the TV does not perceive the flash media. This can happen for a variety of reasons. Consider what to do in a SIMilar situation.

    USB service only port

    In some TV models, next to the USB port there is an inscription “USB service only”. This means that such a port is used in service services exclusively for repair work. These connectors can be used if unlocked, but requires specialist intervention.

    Flash drive file system crash

    Sometimes there is such a situation when you have repeatedly connected a specific USB flash drive to the TV, and then it suddenly stops being detected. The most likely cause is wear and tear on the file system of your flash drive. To check for bad sectors, you can use the standard Windows OS tools:

    • Go to “This computer”.
    • Right-click on the image of the flash drive.
    • In the drop-down menu click on “Properties”.
    • In a new window open the “Service” tab
    • In the “Check disk” section, click “Check”.
  • In the window that appears, check the checkboxes “Automatically fix system errors” and “Check and repair bad sectors”.
  • Click on “Run”.
  • At the end of the check, the system will issue a report on the presence of errors on the flash drive.
  • If all the described methods do not solve the problem, then the USB port of the TV may be faulty. In this case, you should contact the place of purchase, if the warranty is still valid, or the service center for repair and replacement. Good luck in job! If you have any questions, write them in the comments.

    Check if the computer sees the connected flash drive in “Disk Management” (diskmgmt.msc)

    Start the disk management utility in one of the following ways:

    • Press WinR keys, type diskmgmt.msc into Run window and press Enter.
    • In Windows 10, right-click on the “Start” button and select “Disk Management”.
    • Go to Control Panel. Administrative Tools. Computer Management. Disk Management.

    In the disk management window, note whether the flash drive appears and disappears when it is connected and disconnected from the computer.

    Ideal. if the computer sees the connected USB flash drive and all partitions on it (usually one) in the “Good” state and with the FAT32 or NTFS file system. In this case, it is usually enough to right-click on it, select “Change drive letter or drive path” from the context menu and assign it a drive letter.

    If the section is faulty or deleted, then in the status you can see:

    • RAW file system. In this case, use a separate instruction How to fix RAW disk.
    • “Not allocated.” Try right-clicking on it and, if such an item is found in the menu, select “Create a SIMple volume” to create a partition and format the flash drive (the data will be deleted).
    • If you see an arrow next to the name (Disk and number) of the drive on the left, right-click on the name and check if the “Initialize disk” item is available.

    If the disk management utility for your flash drive displays the label “Unknown” or “Not initialized” and one partition is in the “Not allocated” state, this may mean that the flash drive is damaged and you should try data recovery (more on this later in the article). Another option is also possible. you created several partitions on a USB flash drive (they can be created automatically, for example, by some programs for creating bootable flash drives). Here the material How to delete partitions on a USB flash drive can help you.

    The computer does not see the USB flash drive. what to do?

    This manual describes in detail what to do if the computer or laptop does not see the connected USB flash drive: it does not display it at all (although there may be a connection sound), or it connects, but with errors. First, there are SIMple ways to fix the problem that may work, then more complex methods for fixing problems with a connected flash drive. If the methods described at the beginning of the article do not help “cure” the problem, proceed to the next. until the problem with the flash drive is solved (unless it has serious physical damage. then there is a chance that nothing will help).

    There are many reasons why you may encounter the fact that the computer does not see the USB flash drive. The problem may appear on Windows 10, 8.1, Windows 7, or XP. If the computer does not recognize the connected USB flash drive, this can manifest itself in different ways: sometimes there is no reaction to connections, sometimes there is a connection sound, but the USB flash drive does not appear in the explorer, sometimes the drive is visible, but it cannot be opened with various errors.

    • SIMple ways to fix the situation when the computer does not see the connected USB flash drive, but there is a connection sound
    • Checking for a flash drive in disk management
    • Checking in device manager
    • Reinstalling USB Controller Drivers
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  • Solutions to common problems when accessing a connected flash drive
  • Other methods to fix the connection of a USB flash drive to a PC or laptop
    • Checking the startup parameters of the usbstor service
    • Removing old drivers for removable USB devices
    • Fixes in Windows 10, 8.1 and Windows 7 registry
    • Windows 10 does not see USB stick after update or clean install
    • If the flash drive does not see Windows XP
    • Additional steps to solve the problem
    • Recovering data from a flash drive that a computer or laptop cannot see
    • instruction
    • Checking the Startup Options for the USBSTOR Service

      If you disable the USBSTOR system service, the computer will stop responding to the connection of removable USB drives, that is, it will not see any flash drives. You can check the startup parameters of the service as follows:

      • Go to the registry editor by pressing WinR keys and entering regedit
      • Go to HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ USBSTOR
      • On the right side of the Registry Editor window, check the value of the Start parameter. If it is 4, then the service is disabled. Double click on parameter and set the value to 3.
      • Reboot your computer.

      If the cause of the problems with connecting the flash drive was in a disabled service, these actions will correct the situation.

      Reinstalling USB device controllers in Device Manager

      If none of the above has helped yet, and the computer does not see any flash drives at all, and not just one specific one, you can try the following method:

      • Go to Device Manager by pressing WinR keys and entering devmgmt.msc
      • In Device Manager, open the USB Controllers section
      • Attention: the next step may disable your keyboard and mouse, as a rule, restarting the computer solves the problem. Remove (right click) all devices named USB Root Hub, USB Host Controller or Generic USB Hub.
      • In Device Manager, select Action. Update Hardware Configuration from the menu.

      After reinstalling the USB device controllers, check if the USB drives on your computer or laptop are working.

      Checking USB drive errors in Device Manager

      Try to go to the device manager and check the status and presence of a plug-in flash drive there:

      • Press WinR keys, type diskmgmt.msc and press Enter to open Device Manager.
      • See if your flash drive appears as an unknown device, a device with an error (with a yellow exclamation mark), or in the “Other devices” section (as in the screenshot). the drive can be called there by its real name or as a USB Mass Storage Device.
      • The USB drive with an error can also be shown in the “USB Controllers” section.
      • If such a device is available, right-click on such a device, select “Delete” in the context menu, and after deleting it in the device manager, select Action. Update hardware configuration from the menu. Perhaps this action will already be enough for your flash drive to appear in Windows Explorer and be available.
      • If after the performed action the device continues to be displayed with an error, open the properties of this device (right-click and select the “Properties” item in the context menu) and look at the error code in the “General”. “Device status” section. If an error code is present, search for it. Typical codes and specific materials for solving the problem: Failed to request a device descriptor (Code 43), Windows cannot start this device (Code 19), No drivers are installed for the device (Code 28), This device cannot be started (Code 10), The device is working Incorrectly (Code 31), The driver is damaged or missing (Code 39). Separately about Code 43: if the flash drive reports exactly this error code, if possible, check it on another computer or laptop. if there is the same situation, the reason is most likely a hardware malfunction of the USB drive or a malfunction of its connector.

      And one more important point: if there are unknown devices or devices with errors in the device manager even without connecting a USB flash drive, perhaps the reason is that the flash drive is not visible in this and you need to install the drivers of these particular devices (often we are talking about USB controllers / hubs). To do this, I strongly recommend manually downloading the drivers (chipset and, if available, USB) from the official website of the PC motherboard manufacturer or laptop manufacturer and install them. over, keep in mind that even if the drivers on the official website are designed for an older version of Windows than you have installed, they usually work properly on newer versions of the OS: for example, you can install Windows 7 drivers in Windows 10.

      Removing old USB device drivers

      Old USB drivers available in Windows can cause problems like “Insert disk into device”, as well as errors associated with assigning a letter to a USB flash drive. In addition, this can also be the reason that the computer restarts or freezes when you insert a USB flash drive into the USB port.

      The fact is that by default Windows installs drivers for USB drives the moment you first connect them to the corresponding port on your computer. At the same time, when the flash drive is disconnected from the port, the driver remains in the system. When connecting a new flash drive, conflicts may arise caused by the fact that Windows will try to use the previously installed driver corresponding to this USB port, but to a different USB drive.

      How to remove old USB storage drivers:

      • Turn off your computer or laptop and disconnect all USB storage devices (and not only) (flash drives, external hard drives, card readers, webcams, etc. The mouse and keyboard can be left on, provided that they do not have a built-in card reader.
      • Turn on your computer again.
      • Download the DriveCleanup utility https://uwe-sieber.de/files/drivecleanup.zip (compatible with Windows 10, 8.1 and Windows 7), unzip the archive.
      • From the unpacked folder, run drivecleanup.exe of the desired bitness as administrator (right-click on the file. run as administrator).
      • You will see the process of removing all drivers and their entries in the Windows registry.

      When the program finishes, restart your computer. Now, when you insert the USB flash drive, Windows will install new drivers for it.

      The TV Does Not See The USB Flash Drive, But The Computer Sees

      Two more methods to accomplish the same:

      • Use the free Privazer program: if you run it in advanced user mode and go to the “Certain residual records” section, there you will find an item to clear USB history, as in the screenshot below. Details about using the program and where to download it in the article Cleaning Windows 10, 8.1 and Windows 7 in Privazer.
      • Use the USBOblivion utility, its use and loading are discussed in the section “Windows 10 does not see a USB flash drive after updating” later in the article.

      Other methods to fix connecting a USB flash drive to a computer or laptop

      If the previous options did not help to solve the problem with the visibility of the USB flash drive in the system, we will proceed to more complex methods. Important: before starting, I recommend creating a system restore point, it can come in handy, since the described actions can potentially lead to the inoperability of other USB devices.

      Additional actions

      • Check your computer for viruses. they can cause inappropriate behavior of USB devices
      • Check the Windows registry, namely the key If in this section you see a parameter named NoDrives, remove it and restart your computer.
      • Go to the Windows registry key If the StorageDevicePolicies parameter is present, delete it.
      • In some cases, a complete blackout of the computer helps. You can do it like this: unplug the flash drives, turn off your computer or laptop, unplug it (or remove the battery if it’s a laptop), and then, while the computer is off, press and hold the power button for a few seconds. Then release it, reconnect the power supply and turn it on. Oddly enough, it can sometimes help.

      If everything previously described did not work, and the flash drive does not work on other computers, you may find another article useful: Programs for repairing flash drives (Kingston, Transcend, Sandisk, Silicon Power and others).

      Recovering data from a flash drive that the computer does not see

      If in Windows disk management the computer displays a USB flash drive (which previously had important data), but in the “Not recognized”, “Not initialized” state, and the partition on the USB flash drive is “Not allocated”, then there is a possibility that the data on the flash drive is damaged and you need to use data recovery.

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      There are several things to keep in mind that increase the likelihood of successful data recovery:

      • Do not write anything to the USB flash drive you want to recover
      • Do not try to save the recovered files to the same media from where they are being recovered

      There is a separate article on how to recover data from a damaged flash drive: Data recovery software.

      Other causes of the problem with connecting the flash drive to the TV

      Among other reasons why TV does not see a USB flash drive (or its contents) and methods for solving the problem, the following can be distinguished:

      • Complex folder structure, a large number of files (LG has a declared limit of 1000, Samsung has 4000), for some TVs. Russian letters in the names of files and folders (most often it concerns TVs that are not certified for use in the Russian Federation).
      • Some TVs (for example, some non-new Samsung) only support USB sticks, which are identified as “Removable Storage” (USB Mass Storage Class). You can check the USB flash drive on the computer: if it is visible in the explorer as a removable drive, everything is in order. If it’s like a hard drive. this may be the cause of the problem.
      • Lack of USB power from the TV, but this usually happens when connecting external hard drives, not flash drives.
      • Malfunction of the USB connector on the TV (then it will not see other flash drives).
      • Malfunction of the drive itself, in this case it will not work with it on other devices, for example, on a computer.

      And one more thing: sometimes, in case of such problems, restarting (yes, that’s right) of the TV helps. unplug the USB flash drive, turn off the TV, unplug it from the outlet for a few minutes, plug it back in, plug in the USB drive.

      Unsupported file system or multiple partitions on a flash drive

      Modern TVs usually support reading from all common file systems. FAT32, ExFAT and NTFS (the latter is usually not supported for writing). However, some old models, and possibly some brands of modern TVs do not work with NTFS.

      Additionally, it happens, especially if the flash drive is larger than a certain volume (for example, 64 GB or was previously used to create a bootable drive) that there is more than one partition on the flash drive, and you may not see this, due to the fact that the second partition is very small and is not displayed on the computer. In such a situation, TV may not read this flash drive.

      The general instruction here is to delete all partitions from the flash drive and format it in FAT32 or ExFAT on the computer (attention: all current data from it will be deleted), and only then connect it to the TV and check if it works now. The steps are as follows:

      • Connect the USB flash drive to your computer and run Command Prompt as administrator. At the command prompt, enter the following commands in order.
      • diskpart
      • list disk (the command will display a list of disks, you need to see the number of the disk that corresponds to your flash drive. Be very careful not to confuse).
      • select disk N (here instead of N, specify the number of the flash drive from the previous command).
      • clean (cleaning the flash drive from all data)
      • format fs = FAT32 quick (formatting to the FAT32 file system as the most supported. You can also try ExFAT if you are not satisfied with the 4 GB limit per file size, but some TVs, for example, not the newest Samsung TVs, do not support this file system. Most new TVs support NTFS at least for reading).
      • exit

      After that, close the command line, copy any files to the flash drive (and it is better to use the most common mp4 formats with the H.264 codec) and photos, connect the drive to the TV and check if it is visible now.

      Use of hubs, extension cords, multiple devices connected, USB standards

      If several USB devices are connected to your TV, or you use some kind of extension cable or USB hub to connect a USB flash drive, try disconnecting all this and after that connect only the USB flash drive and nothing else to the USB connector on the TV itself.

      If the flash drive is still not visible in the selected connector, try another connector on the TV (provided that there are several of them). And in case the TV has USB 3.0 (usually blue) and USB 2.0 connectors, check the operation of the drive in both. Also, if possible, make sure that the TV detects other flash drives (to understand which side of the problem is).

      The TV does not see the USB stick. why and what to do?

      If you decide to connect a USB flash drive with movies, photos or your own to the TV, you may face the fact that the TV does not see the USB flash drive, although it is visible and readable on the computer. Most often this happens with flash drives 64 GB, 128 GB or more, but not necessarily. over, external hard drives of a much larger volume are usually readable.

      This manual details why the TV does not see the USB flash drive and how it can be fixed, as well as some additional information, for example, what to do if the drive is detected, but movies are not shown on it. Attention: if your TV has a USB connector signed as Service, Service Only and in a SIMilar way, it is not suitable for connecting a USB flash drive with your data, but is intended for service purposes. You may also be interested in: How to connect a TV to a computer or laptop.

      • Why the TV does not see the USB flash drive and how to fix it
      • Unsupported file system or partitions on the flash drive
      • The volume of the flash drive is greater than a certain
      • Using hubs, extenders, a large number of USB devices
      • Other causes of the problem
    • Additional information on connecting USB storage devices to TV
    • The volume of the flash drive is larger than that supported by the TV

      Some TVs have limitations on the size of USB storage devices that can be connected. over, in a strange way, these restrictions differ depending on the type of drive, for example, if you open the official support page for LG TVs, you will find the following information:

      • Supported external USB drives size. 1 TB.
      • Supported USB flash drive size. 32 GB.

      Strange, but other TVs sometimes have the same picture. over, for some brands, such as Samsung, Sony or Philips, on the official website it is possible to find only the upper limit for USB HDDs and nothing about flash drives, although from experience with some of them, large flash drives are no longer identified. If you are not sure, just in case, read the instructions (ideally, the paper that came with the TV) specifically for your TV model, perhaps there will be the necessary information.

      Why the TV does not see the USB flash drive and how to fix it

      Among the main reasons why the TV may not see the connected USB flash drive:

      • Unsupported file system
      • Several partitions on a USB flash drive
      • storage than supported, especially on older TVs
      • Using extension cables and USB hubs to connect a flash drive to a TV
      • Multiple USB devices connected to the TV
      • A large number of files and folders with a complex structure on the drive
      • The flash drive is not defined as a removable drive, but as a local drive
      • USB stick is defective

      Perhaps already descriptions of the main reasons why the flash drive may not be visible on the TV will be sufficient, but just in case, for each item separately.

      Additional information on connecting a USB flash drive to a TV

      Among other things, it should be borne in mind that the TV can see the USB flash drive, but not show its contents if it is not supported. Most often this concerns files with unsupported codecs (regardless of their file extension). If you are not sure if this is the case, you can copy several JPG photos to the root of the flash drive. almost any TV can open them, and then check its work on TV.

      Also note that there are mp3 and. whose content is copy-protected: some TVs will not be able to play them or will not even be displayed in the list of available.

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      TV does not accept flash

      There are situations when, for example, for a long time you have been using media files on the TV without any problems when the flash is connected, and then suddenly something started to fail, and the flash is no longer visible on the TV. One can be inclined to believe that the reason here is the wear and tear of the flash file system, the occurrence of failures in sectors, and so on. This is where reformatting to a format suitable for the TV’s requirements helps the most. Note that during formatting, the entire contents of the drive are deleted.

      “USB service only

      I want to note that near the USB port you may notice such inscriptions as “service only” or “remote control”.

      This means that it is impossible for the flash to interact with the port due to the fact that such a port is needed solely for repair processes or updates to TV functions. In rare cases, it is possible to unblock this type of port and connect a USB-media, for example, TVs of the “LH” series from “LG” manufactured around 2009 have the function of unlocking the USB-port. Success in connections!

      Why can’t the TV see the USB stick? System formats incompatible?

      • One of the options for what prevents the normal use of media on the TV is to work with only one file system, for example, the TV is designed for the NTFS system, and the flash settings are formatted in the FAT 32 system.
      • To prevent such problems, first check which system is supported by your TV.
      • If the flash does not match the system on the TV, reformat it to the desired system. You can learn about formatting from the articles below.

      The TV does not see the USB flash drive, but the computer sees: what to do?

      Hello! Today I will tell you why the TV does not see the USB flash drive. Any of the modern TVs from leading companies is equipped with a USB port, with which you can connect a flash drive or portable disk. All this makes it possible to comfortably view photos, films and listen to music files. But there are also problems with the use of modern technologies.

      There are times when the TV does not accept flash or disc, or does not play media on media. To understand the reasons, first read the instructions for the TV, which can still be found on the manufacturer’s website.

      Limiting the amount of memory

      To get started in terms of connecting any devices, find out in the instructions about the limitations of the TV regarding the amount of memory of the connected devices. Find the right flash drive for your TV.

      Format conflict

      It happens. that the TV does not accept certain media file formats. In this case, you should resort to file conversion. First, find out what formats the TV can handle and select the supported formats when converting. Of course, there are TVs that do not support playback of media files from media at all.

      So you found out why the TV does not see the USB flash drive. Thank you all for your attention! Do not forget to ask your questions in the comments, as well as click on the social media buttons. Peace and kindness to all!

      The TV does not see the flash drive

      If a USB connector is installed on the TV, this allows you to connect external sources of information such as flash media (in the common people, flash drives) and external hard drives. Despite the small amount of memory compared to a hard disk, flash drives are widely used by users to watch movies. photos and even for listening to music.

      This is completely natural, because you can very quickly dump the necessary information from your computer to a USB flash drive and immediately start watching it on TV. No need to connect other devices to the TV.

      But quite often film lovers are faced with unpleasant problems, namely, the TV does not see films on the flash drive, the TV does not play from the flash drive, or the flash drive is not recognized at all. Such difficulties create a lot of hassle for users, and they have to rack their brains to solve the problem.

      In this article, we will try as fully as possible to answer the question related to the problems of reading information from a flash drive by a TV.

      Looking for reasons. fixing problems

      You need to understand that there are many reasons for the conflict between the flash drive and the TV. We will consider the problems in order.

      The TV does not see the USB stick. Many have probably faced this problem. You threw off an interesting movie, tuned in for an immersive viewing, insert the USB flash drive into the USB connector. but no use. The situation is not pleasant.

      The first possible reason is an incompatible flash drive format. There are two main formats of a flash drive: NTFS and FAT 32. In order to find out in what format the flash drive is formatted, connect it to the computer and go to its properties.

      The new flash drive is most likely originally formatted for NTFS. If the TV does not see a USB flash drive of this format, it is necessary to reformat it into FAT 32 format using a computer. This is due to the fact that some devices work only with this format, while others are SIMply ignored. But there is one significant drawback, FAT 32 allows you to work with files up to 4 GB. High quality movies take up much more space.

      If the flash drive is formatted in FAT 32 format and does not work with your TV model, you need to reformat it to NTFS format. In this format, there are no restrictions on the size of the recorded files, and most likely the TV is designed to work with this format.

      The second possible reason is too large a flash drive. Read the instructions for your TV. See what maximum memory capacity your model can work with. The memory capacity of modern USB drives reaches impressive dimensions. It is possible that the TV cannot work with a 64 GB or 32 GB flash drive.

      Each model has clear restrictions on the maximum amount of flash media. Typically, this is 8 GB or 16 GB. Try copying information to a smaller flash drive.

      The third possible reason is that the USB connector on the TV is a service connector. If on the panel next to the USB port there is an inscription “service only” or “remote control” it means that this port is a service one. It is used for service repair of the TV and to work with the firmware. But such a port can be unblocked and after such a procedure, the flash drive will become visible and you can watch movies and listen to music.

      The unlocking procedure is not easy, it can help, or it can aggravate the situation and lead to new problems. If the TV is under warranty, then it is better to avoid independent manipulations and contact a service center. However, if you have a great desire, you can unblock the USB port yourself.

      The TV sees the flash drive, but does not see the recorded movies. Such a situation can often be encountered. TV sees photos, music, but not. This means that the flash drive is recognized, but playback is impossible due to a format conflict. The solution to this problem is converting to the format supported by your TV model. Such information can be found in the technical data sheet of the TV or in the instructions.

      The TV reads some films, others not. Again the problem is with file formats. Almost all models are capable of playing. avi while playback of other formats depends on the functionality of the TV. In order to watch movies from a flash drive, the format must match the one supported specifically by your TV (in other words, if your neighbor’s movie plays well, not the fact that your TV will read it). We convert to the desired format and see what we want.

      So we made sure that if the TV does not recognize the USB flash drive, there are a number of reasons for this. We have analyzed the main issues that owners of TVs with USB output may face. In most cases, the problem with the flash drive is solvable.