The TV does not pick up channels through the antenna

How to solve the problem yourself

If the terrestrial antenna is installed, automatic search is started, but the TV does not find channels, then there are some problems. This may be poor signal reception, incorrect connection method, failures in settings or the device itself.

In this case, you should pay attention to the following points:

  • If the device does not tune or does not catch all frequencies, pay attention to the antenna. In analog television, MV antennas are used, in digital. UHF. Structural elements necessary for signal reception are removed from them.
  • The wire. The cable may be broken or burned out. To find out the reason, inspect the plug and the connection area.
  • Settings. A software problem is causing the channels to be missing. To fix the problem, [Country] is set to [Other], the search is performed manually, the firmware is updated.
  • Pay channel. If the screen shows such an inscription, the subscription to the service has ended. After replenishing the account, the channel will continue to broadcast. If such a message appears on free frequencies, you need to contact the provider.
  • To avoid problems in the TV, the frequencies are tuned using a different antenna. If everything is in order with the device, they are looking for the problem in the cable, the old antenna. If the TV sees channels but does not tune in, the problem is with the tuner.

If TV channels are broadcast via an Internet connection, the first thing to check is the network connection and the balance of funds on the account.

Important! It is not recommended to install the antenna in the room. the frequencies will disappear, the image will be scattered into squares, and will freeze. A favorable outcome is possible if the signal in the room is good.


In older models, the setting is as follows: press “Home” and select “Configuration”. Then go to “Settings” and select the channel setup. In the window that appears, select “Automatic installations”. To save everything found, you must click “Reinstall”. Choose a country.

It is better to install European countries, otherwise you will have to contact specialists to install new software.

Then go to “Digital mode” and select the cable as a signal source. In the new window, click “Automatic search”. Then click “Start” and wait. Sometimes during the process, the device may ask for a password. Try entering four zeros, four ones, or 1234.

The setup process is slightly different on modern models. In the “Installation” item, select “Search for channels”, then “Reinstall”. Select your country and digitally select “DVB-C Cable”. Next, the device will ask you to enter the network frequency or baud rate. Enter 6.750. And then select “Quick” or “Full” search. In the first case, you will have to wait no more than 10 minutes, and in the second. about 30 minutes, but it will find more channels. With a quick search, you will need to enter the value of the frequency drop. 8 MHz. At full set QAM to 256 and frequency to 298.00.

Antenna location problem

Let’s say the hardware is of the correct standards and the TV or set-top box can’t find channels. The second most important reason may be incorrect installation of the antenna or interference clogging the receive channel.

    Digital antennas are very sensitive to the direction of reception: for a satellite, sometimes even a few degrees is already a critical error.
    The directional pattern of terrestrial terrestrial antennas is such that they work more reliably when they are directed with their axis to the source of the decimeter signal. Therefore, when installing, the antenna must be tuned in the direction of the satellite or repeater.

If the problem lies in this area, proceed in accordance with the instructions for installing terrestrial digital TV antennas.

Why won’t digital channels be tuned in to my Philips TV

There are several reasons why the Philips TV does not search for digital channels:

  • low signal level;
  • the broadcasting frequency does not coincide with the declared parameters;
  • the date and time settings are out of order;
  • TV receiver is incorrectly set up.


If you have a Samsung TV, go to the menu, in the “Channel” item, select the cable. For Country, enter four zeros and set the country. In the “Cable parameters” section, set: “Start Frequency”. 298,000 KHz, “End Frequency”. 362,000 KHz. Do not touch the rest. In autotuning, select a digital or analogue. In the search mode, press the network and wait until the picture appears. They can be removed from the list. To do this, in the “Channels” item you need to go to the “Dispatcher” and select which ones you want to delete.

If you own an LG TV, go to the menu or press the Home button (for Smart-TV). In the options, select the country, then in the settings, click “Autosearch”. In the window that opens, select the type of signal. And then set the data of the start frequency to 274,000 KHz, and the end frequency to 770,000 KHz. Then run a search. In the cable settings, you can set auto-update, which will be regularly carried out without your participation.


If the above did not help cable TV owners and the TV channels only show analog, check if everything is in order with the cable. Inspect it for damage, if everything is in order with the plugs and connections. First of all, you need to check the cable if everything was fine before, and then the TV stopped showing channels. If you only have 10 digital channels, then the reason most likely lies in the technical work and the peculiarities of the functioning of digital television. Sometimes you just have to wait and everything will return, and sometimes you just need to search for channels again.

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How to find digital channels

After checking and setting up the receiver, you can start searching for TV channels on your TV. Note that the sequence of this operation differs depending on the TV model, as well as the model of the TV tuner supplied by the provider. Below is the sequence of searching for TV programs in the most common models of TV sets.

After switching to the TV tuner mode, you need to open the menu (press the “Menu” button on the remote control) and find the “Options” item. Then you can proceed to the selection of the country (this is not recommended for the above reasons). If there is no way to refuse to choose a country, then it is better to indicate Germany or Poland in the “Region” column.

Transmitter technical problems

Finally, if the receiving equipment is configured normally and functions within the technical limits established for it by the manufacturer, it can be argued with a high degree of probability that there are problems on the transmitting side. One of the multiplexes may be disabled on a repeater closest to you for technical reasons.

In this case, the problem must be solved as follows:

  • If we are talking about cable television, then it is necessary to “ring” with a multimeter all the wiring contacts both within the boundaries of the apartment and outside it, right up to the switchboard. It is possible that there is a break in the route between the transmitting cable station and the receiving device. If there are problems inside the apartment, you need to fix them by re-soldering or replacing the wiring cables. If everything is normal inside, but there is no signal in the shield, you should file a claim with the organization that serves a particular house and provides access to the broadcast of the cable operator.
  • If you have problems with receiving a signal from a satellite or terrestrial operator, you need to check if he has any problems with transmission. As a rule, on the official website of the RTRS, information such as is posted: “In the period from X to Y number in such and such a territory, there may be interruptions in the reception of TV channels.” Then you just have to wait until the technical difficulties are resolved. If such problems are not reported on your territory, find the nearest repeater to you on the CETV map, click on it, copy the name of the LLC serving the tower, and then paste it into the search engine. So you will find their telephone on duty, which you can call and clarify about the presence of problems.

Causes of the problem

In fact, the reasons why the TV does not find channels are overwhelming. Let’s take a look at the most common ones:

  • Wrong type of decimeter antenna. It is possible that the antenna you have installed is not suitable for digital channels.
  • Wrong direction of the TV antenna. This problem can occur due to the location of the antenna in the opposite direction from the main broadcasting station.
  • The receiver is disconnected or defective. Such an option is not excluded. It is worth carefully checking the correctness of the connection of the receiver, as well as its operability.
  • Reception signal is very weak. If, after checking all the previous reasons, you find no problems, it is worth checking your receiving device. It is possible that its signal is insufficient to find channels.
  • Old firmware version. Outdated TV firmware can also cause this problem. You can update the firmware yourself by downloading and installing the required file from the official website of your TV model. If you have a Samsung technique, respectively, you need to go to the website. However, we advise you to transfer this matter to professional hands by contacting the service center.
  • Read also how to set up your TV to receive channels.

How to fix the problem?

If you still do not know why your TV does not find digital channels, we will try to explain in detail the solution to this issue.

does, pick, channels, antenna

Connection methods

It is possible that this problem occurs due to the wrong way of connecting to digital broadcasting. Each method has advantages and disadvantages. However, before you start searching for channels, you must connect the equipment correctly. Consider these options:

  • With a decimeter antenna. In this case, you need to connect the TV antenna and amplifier to your signal receiver, then connect it to the TV. Next, select autosearch and wait for the result.
  • Through the cable. A large number of providers provide digital TV services. Almost all modern TVs have built-in signal cards. In this case, to receive a signal, it is enough to plug the cable into the jack and turn on the automatic channel search. Of course, such a service is paid.

What is digital television?

Digital broadcasting is a technology in which images and sound are transmitted using compressed coded signals. This transmission method has many advantages over analog:

  • excellent quality of the transmitted picture and sound;
  • immunity from interference;
  • the ability to transmit a large number of channels;
  • easy and quick setup;
  • Internet access.

Search setting

It is possible that the problem lies in incorrect search settings. The setup scheme in all TVs is almost the same, so you shouldn’t have any difficulties. In this case, we recommend doing the following manipulations in order to make sure that the setting is correct:

After that, the correct search setup will be completed. If you were unable to catch more than one channel, we advise you to read the factory instructions for your TV or receiver. Perhaps you will find a solution to this problem there. As a last resort, you need to contact a television setup specialist who will find and fix the problem.

Transmitter technical problems

The last cause of the malfunction may be hidden on the side of the transmitter, which was the lack of a signal. Then:

  • In the case of cable TV, use a multimeter to check the wiring contacts, including the shield. There may be an open circuit between the transmitter and receiver. Make sure the cables are solid and not damaged. As a last resort, call the company that maintains your home and is responsible for providing access to TV broadcasts.
  • When using satellite or terrestrial TV, make sure that there are no problems with the provider. Often on the office site there is information about scheduled maintenance or possible problems with receiving a signal. Call the operator and clarify the question.

Hardware connection problem

Samsung TV won’t pick up digital channels? Check if the connection is correct. Take your time to tune the digit. First, make sure that you have connected all the hardware correctly. For example, a decimeter antenna, implying a built-in amplifier, must be connected to a receiver, which in turn is connected to the TV itself.

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If you have any questions or complaints. let us know

Why Samsung TV Can’t See Digital Channels: Reasons What to Do?

Samsung TV cannot find digital channels. a common problem among viewers. Most of the problems can be fixed on their own and do not require repair at a service center. But, in order to fix the problem on your own, you need to find out the reason.

Why won’t digital channels be tuned in to my Samsung TV

  • Software glitch.
  • Improper antenna or equipment connection.
  • Damaged cable.
  • Technical problems on the provider’s side.
  • Incorrect setting.

How to set up channels correctly

Misconfiguration is often the main reason why channels are not detected. How to tune channels:

  • After connecting the equipment. antenna, set-top box and Wi-Fi adapter, if necessary, turn on the TV and select the type of connection.
  • Open the options and find the item “Broadcast”.
  • Click on “Auto Tuning” and “Start”.
  • In the next window, specify the cable as an antenna, select digital and analog TV against “Channel type”, which will allow you to search for all types at once. Put “Full” next to the mode.
  • Click on the “Scan” button. this will start a search.

The above instruction is suitable not only for Samsung TVs. It can be used when setting up any TV set. The only difference is in the different names of the menu items.


The next reason why Samsung TV doesn’t see digital channels is in the settings. Often, even if the parameters are set correctly, the device refuses to detect the “digit”. Decision:

  • Remove the country or put “Other”.
  • Additionally, search for TV channels again using the manual method.
  • If there are no results. reset the receiver parameters to factory settings or check the update.


Make sure the connected equipment can receive the broadcast format you want. DVB-T2 is a European digital TV standard that has been adopted in our country. That is, if you cannot use the new format and watch digital broadcast, then your equipment is probably outdated and cannot broadcast the accepted DVB-T2 standard.

Software glitches

System failure usually occurs due to user action. Perhaps you specified incorrect settings in the parameters or made a mistake in specifying the frequency. Also, the fault may be the installed software in the console, which the developer has ceased to support. The solution is to reinstall the software on the receiver.

Additionally, do the following:

  • Reset to factory settings and search for broadcasts again.
  • Install a different firmware on the receiver.

Why Samsung TV Can’t Find Digital Channels Through Antenna, Cable?

Faced the question “Why can’t Samsung TV see digital channels?” In this case, there is a problem with the TV. Problems could be due to signal quality or connection method. To fix the failure, first identify the failure.


Software glitches can be quickly dealt with. First, change the country name to Other. Didn’t the action help? Do a manual search for TV channels, delete all data on the TV or receiver. Update the parameters to the factory settings, and reactivate the search. Try also to update the STB’s firmware.

If you have any questions or complaints. let us know

Why won’t digital channels be tuned in to my Samsung TV?

Not sure why Samsung TV won’t pick up digital channels? First, let’s define the breakdown:

  • Hardware problem. If the TV does not turn on digital channels through the antenna, there is most likely a problem in the wire or receiver. To correct the problem, check the integrity and functionality of the cables, wires and plugs. To check the local coverage of the antenna, go to the official website http: //map.rtrs.rf/ and determine the city of residence. The map will show the broadcasting territory at a specific site or area.
  • Software glitches. Such damage depends on the owner himself. Users may have misidentified the frequency and parameters. Another option is legacy set-top box software. In this situation, you will need to install a new reinstall software.
  • Another reason is preventive work on the TV tower or weather conditions. In such a situation, you will need to wait a little time.


If the previous methods did not help cable TV owners, then study the cable. Check the wire for damage, holes, or other problems. Examine the status of the plugs and input. If only 10 digital television channels are working, then the reason is in technical problems and structural features of the TV. After a few seconds, work will resume.


Hardware problems are common. The main option is a broken cable or a plug coming off. First of all, examine the integrity of all devices.

Hardware connection problem

Sometimes it crashes due to the device not finding certain resources. In addition, the wrong way of connecting with a digit arises. Check the correct connection of the equipment before setting up. If the user has a decimeter antenna, it connects to the receiver, then to the TV. If there is a cable, connect the wire to the dedicated input on the receiver.


TV antenna problems are a common cause of no signal on a TV. Install the antenna towards the TV tower. Check that nothing is affecting the signal. If there are obstacles in the way, place the antenna higher.

Transmitter technical problems

Finally, if the receiving equipment is configured normally and functions within the technical limits set for it by the manufacturer, the problem with the lack of reception may arise due to the fact that there are problems on the transmitting side.

In this case, the problem must be solved as follows:

  • If we are talking about cable television, then it is necessary to “ring” with a multimeter all the wiring contacts both within the boundaries of the apartment and outside it, right up to the switchboard. It is possible that there is a break in the route between the transmitting cable station and the receiving device. If there are problems inside the apartment, you need to fix them by re-soldering or replacing the wiring cables. If everything is normal inside, but there is no signal in the shield, you should file a claim with the organization that serves a particular house and provides access to the broadcast of the cable operator.
  • If you have problems with receiving a signal from a satellite or terrestrial operator, you need to check if he has any problems with transmission. As a rule, information such as is posted on the official website: “In the period from X to Y, interruptions in the reception of TV channels are possible in such and such a territory.” Then you just have to wait until the technical difficulties are resolved.
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No family can be imagined without a TV. It is needed for watching news, movies, entertainment programs or as a background for everyday activities. But sometimes problems can arise with it. This can bring enormous inconvenience and chaos in the usual course of time. Many people are faced with the fact that a completely new TV does not show anything at all.

In this case, you just need to configure it correctly. And sometimes some channels of an old device start to disappear. And in general it’s terrible when the most beloved ones disappear. It could be a breakdown or a glitch that you can fix at home yourself. If you also have problems with your TV, do not be discouraged, but read tips on how to fix it.

Algorithm for tuning digital channels

Regardless of whether your TV is old or new, the frequency setting is the same. First you need to get an appropriate antenna that can receive a signal. Then we connect the set-top box for digital television and set up:

Open the “Broadcast” item in the settings;

The TV will ask you to select a signal source. antenna or cable. Choose the one that you have;

Next, you need to select a number or an analogue, or both;

If the device still does not show any picture, use alternative methods of connecting digital television using a cable or satellite box. In the first case, you need to insert the cable from the cable TV into the antenna connector. Then during the settings it is necessary to select not the cable, but “Other operators”. You need to search for both analog and digital channels. Then you can sort and arrange them in the desired sequence.

In the case of a satellite box, two cables are connected. The first is connected to the antenna. Then they connect the equipment to the network and start looking for channels. When a notification of no signal appears, the search will end. After that, the set-top box is connected to the TV with another cable, and a picture appears. In the sections “Quality” and “Strength” you can adjust the image.


Software problems can be easily dealt with. First, try changing your country to Other. If this does not help, perform a manual channel search, reset the TV or receiver to factory settings and search again or update the set-top box firmware. If after that the TV still does not find channels, then look for the problem further.

Features of setting up TV sets of some brands

The TV setup process may differ depending on the manufacturer. Although these differences are not very significant. In addition, as a rule, all devices have prompts by which it is easy to guess how to search for channels. However, older models can only be configured manually. Below we will talk about the intricacies of this process on different TVs.

Equipment selection

One of the simplest reasons why autosearch does not find channels may be a mismatch in standards.

Before the decision was made at the federal level to transfer Russian television to digital, experimental on-air broadcasting was already being carried out, and often it was carried out in the old European DVB-T format. Therefore, if the equipment does not support DVB-T2, it may simply be outdated.

A similar situation can be with cable and satellite broadcasting. They also use the standards of the DVB group for reception, only with additional letters C (from the word “cable”. “cable”) or S (from “satellite”. “satellite”). There, too, there may be additional numbers 2: the second generation standards have already been developed and are actively used.

Samsung TV does not find digital channels

Samsung TV can’t find digital channels? Do not rush to carry the TV for repair, perhaps the cause of such a problem is much easier to fix than you think. Digital television allows you to get a high-resolution image with improved color and contrast, however, digital broadcasting is not always connected without errors.

How to set up a Samsung TV

Setting up digital TV channels on Samsung TVs follows the same scheme, regardless of the model. To connect, you must have a special antenna designed to receive digital TV signals. If configured correctly, the adapter receives a signal from the antenna and adds the “Digital TV” item to the menu.

To connect a digit to your TV, repeat the following steps:

  • Open the settings, select “Broadcast”;
  • Select automatic search and click the “Start” button;
  • A message will appear on the screen asking you to select a signal transmission tool. cable or antenna. Choose the second option;
  • Further, the device will give you two types of channels for searching: digital, analog or both types at once.
  • At the end, turn on “scanning”. the system will start searching for all possible channels specified in the search.

If the antenna does not pick up enough channels or does not pick up channels at all, try to connect using an alternative method. via a cable or a third-party device, such as a satellite repeater. In the first case, you need to connect a cable to the antenna, and in the settings menu, select the item “other operators”, select the “full” package. this will allow you to choose digital channels among all available.

Reasons why Samsung TV does not see digital channels

Antenna autosearch often gives a large list of digital TV channels. If your device did not find any, there may be several reasons:

  • incorrectly selected antenna type;
  • incorrect installation of the antenna;

These two reasons are solved manually at home. Instructions are supplied to the antenna and TV without fail, in which you can find recommendations on the correct installation and tuning of the antenna and the search for channels.

How to fix the problem

The entire process of tuning and adjusting the search for digital channels can be obtained from the instructions for your antenna or by contacting your service provider. Here are some tips to help you improve your channel search regardless of your TV and antenna model:

  • in the field “Country” write the symbol “-”;
  • add new frequencies manually;
  • check the antenna on another TV;

reset the device to factory settings or update the software version.