Samsung TV does not search for channels

Why does the TV not pick up digital channels?

Quite a lot of people are faced with such a very unpleasant situation when they buy a new TV, and that one does not catch digital channels. But digital television broadcasting is the technology of the future, and very soon all TV channels in our country will only switch to this modern format. Do not be alarmed that your TV turned out to be unsuitable for receiving digital television, since most of the problems due to which the TV does not pick up these channels can be eliminated. Let’s consider them in more detail.

  • You are not using a cable or satellite box. Do not worry that without this device you will not be able to watch digital channels. You can, but first you need to find them. To do this, first of all, you need to make sure that the antenna cable is connected to the TV. We go to the TV menu, and select the channel search item, which is usually located in the configuration folder. The TV starts searching for digital channels that need to be added to the analogue channel list.
  • The signal from the antenna may be too weak. You need to purchase another antenna, more powerful.
  • It is possible that your TV does not support the broadcast format adopted in Russia (this happens especially often with TVs that are not intended for the domestic market). In this case, you need to contact specialists who can determine exactly whether it is possible to reflash this TV model so that it can receive Russian digital channels.
  • Your TV does not support the new digital TV format. This is directly related to the fact that the Russian Government decided to postpone the start of broadcasting digital terrestrial TV in the DVB-T2 format to 2012. Thanks to this decision, in those regions of the country where DVB-T2 was not introduced in parallel with DVB-T, but replaced it, TVs of almost all manufacturers stopped receiving digital terrestrial TV. In order to watch TV in DVB-T2 format, you need to purchase an appropriate receiver. However, for example, residents of Moscow were not affected by this problem, since the Moscow authorities found an opportunity to keep broadcasting in DVB-T format in parallel with DVB-T2.
  • Your TV’s firmware is outdated, and even though you can watch digital TV, it cannot cope with this function. To fix the situation, you need to reflash the TV. You can do this both yourself, by downloading the firmware from the manufacturer’s website, and from specialists who repair TVs. Trying to save money at the risk of breaking your TV or trusting professionals is only your business.

In fact, there are a lot of reasons why the TV does not catch such channels, and we have given only the most common of them. Therefore, if your TV does not want to catch digital channels, then it is best for you to contact the TV Service Center company. This is really the best solution, since our masters will help you in any situation, they will carry out accurate diagnostics and eliminate the malfunction of your TV as soon as possible. And you do not need to take your TV anywhere. specialists will come to your house.

Software relevance

The DVB T2 format did not immediately emerge as a complete standard. Perhaps the set-top box does not catch digital channels due to the old firmware. How to update the software, you can usually find out on the manufacturer’s website for a specific model, or find instructions and files on thematic forums on the Internet.

The easiest way is for the owners of modern smart TVs: they know how to update themselves via the Internet. If digital TV is not configured, it is enough to check software updates on SmartTV.

Is it connected correctly

If the set-top box does not catch digital channels, you should make sure that it is connected correctly. This is especially true for models that have two inputs for an over-the-air antenna and satellite equipment. Make sure the digital TV cable is plugged into the correct jack. The same can be said about TVs that have a pair of inputs for different radio signal sources.

It will not be superfluous to check the correctness of the cable connection between the set-top box and the TV. On the latter, you need to select the connection port. This is usually done with the Source button on the remote control. If the user model has a different switching mechanics, you can find out the correct one from the operating instructions for the TV.

Sony bravia

On Sony Bravia TVs, you can select digital TV (antenna) as the signal source. The setup process looks like this:

  • the on-screen menu is called up;
  • a transition is made to the system settings;
  • the item setting channels is selected;
  • “Digital TV Antenna” is selected as the signal source;
  • the provider name parameter is set to “Others”;
  • the frequency of the first multiplex is set.
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After searching, the list of found channels is saved. Then the operation is repeated for the second multiplex.

Advice! Frequencies can be found on the interactive map by visiting the resource


Checking TV and set-top boxes

There are two well-defined groups of digital TV subscribers. Some watch channels through a set-top box, while others have a modern TV with a tuner that supports the DVB T2 broadcasting format. Therefore, you should make sure not only of the correct connection of your equipment, but also of its ability to reproduce digital broadcasting channels.

It is quite simple to check if the set-top box or TV accepts digital channels.

  • You can see in the operating instructions of the model which broadcast formats it supports.
  • Information about the device is easy to find on the Internet or on the manufacturer’s official website.

Manual Channel Search

The general principle of manual search, if the TV (set-top box) has stopped catching digital channels, is as follows:

  • you need to call the on-screen menu by pressing a button on the remote control;
  • go to the settings section;
  • call up the channel setup menu;
  • choose a cable or terrestrial antenna as a signal source;
  • set the frequency range in which the search will be carried out;
  • initiate a frequency scan;
  • wait until the end of the search and save the found channel list.

Let’s take a closer look at how to manually search for channels on TVs of popular brands.

Checking and tuning the antenna

In cases where the equipment is not looking for digital channels, it will not be superfluous to check the antenna settings. The recommended procedure is as follows.

  • The condition of the cables is checked. Breakages are eliminated, damaged areas are replaced, cleaned and the connectors are re-tightened.
  • Test tuning of radio or analogue channels to make sure the antenna booster is working properly.
  • If necessary, the position of the antenna can be adjusted. To do this, an information banner is called up on any of the analog channels by pressing the i button on the remote control.

With two indicators of signal strength and quality on the screen, you can begin to push the antenna. They turn it a little. After each position change, you need to pause so that the indicator readings have time to change.

Search setting

The problem is as follows. Most likely, the “Search” settings are incorrectly set. Use the above options and search again. Be sure to specify the connection type and other parameters. If the situation does not change, then contact the service center. They will help you set up your TV

Transmitter technical problems

If the transmitter is broken, contact the service center. The wizard will check for technical problems and fix crashes. It is not recommended to repair the device yourself.

Why won’t digital channels be tuned in to my Samsung TV?

Not sure why Samsung TV won’t pick up digital channels? First, let’s define the breakdown:

  • Hardware problem. If the TV does not turn on digital channels through the antenna, there is most likely a problem in the wire or receiver. To correct the problem, check the integrity and functionality of the cables, wires and plugs. To check the local antenna coverage, go to the official website http://map.rtrs.rf/ and specify the city of residence. The map will show the broadcasting territory at a specific site or area.
  • Software glitches. Such damage depends on the owner himself. Users may have misidentified the frequency and parameters. Another option is legacy set-top box software. In this situation, you will need to install a new reinstall software.
  • Another reason is preventive work on the TV tower or weather conditions. In such a situation, you will need to wait a little time.


Software glitches can be quickly dealt with. First, change the country name to Other. Didn’t the action help? Do a manual search for TV channels, delete all data on the TV or receiver. Update the parameters to factory defaults, and reactivate the search. Try also to update the STB’s firmware.

If you have any questions or complaints. please let us know

Hardware connection problem

Sometimes it crashes due to the device not finding certain resources. In addition, the wrong way of connecting with a digit arises. Check the correct connection of the equipment before setting up. If the user has a decimeter antenna, it connects to the receiver, then to the TV. If there is a cable, connect the wire to the dedicated input on the receiver.

Why Samsung TV Can’t Find Digital Channels Through Antenna, Cable?

Faced the question “Why can’t Samsung TV see digital channels?” In this case, there is a problem with the TV. Problems could be due to signal quality or connection method. To fix the failure, first identify the failure.


TV antenna problems are a common cause of no signal on a TV. Install the antenna towards the TV tower. Check that nothing is affecting the signal. If there are obstacles in the way, place the antenna higher.

Why Samsung TV Can’t Find Digital Channels: Reasons What To Do?

Why can’t my Samsung TV find digital channels? This failure is a popular phenomenon among many users. In such a situation, do not rush to carry the phone to the repair service. Perhaps solve the problem yourself. Digital television provides high-quality, high-definition images. Despite this, there are some problems and difficulties in showing digital broadcasts. The article will help you figure it out.

samsung, does, search, channels

External causes

External reasons that do not depend on the user include:

  • technical work on the TV tower, which prevents it from giving a signal;
  • weather;
  • antenna too low power.

As soon as it is possible to find the reason why a person cannot tune digital channels, you can start to eliminate it.

Reasons for the absence of digital TV channels and their elimination

If, after autosearch, the TV does not catch channels, then the device has problems. Malfunctions can be in the signal reception, in the connection method, in the settings or in the equipment itself. In order to eliminate the cause, you need to find the problem. How to do it and fix everything, read below.

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Samsung TV does not find digital channels

Samsung TV can’t find digital channels? Do not rush to carry the TV for repair, perhaps the cause of such a problem is much easier to fix than you think. Digital television allows you to get images with high resolution and improved color reproduction and contrast, however, digital broadcasting is not always connected without errors.

Sony bravia

Owners of these devices need to go to “Settings” or “System Settings” in the “Settings”. In the item “Channel settings” select a number. Then enter the values ​​in the parameters, which are better to clarify with the operator.

How to set up a Samsung TV

Setting up digital TV channels on Samsung TVs follows the same scheme, regardless of the model. To connect, you must have a special antenna designed to receive digital TV signals. If configured correctly, the adapter receives a signal from the antenna and adds the “Digital TV” item to the menu.

To connect a digit to your TV, repeat the following steps:

    Open the settings, select “Broadcast”; If the antenna does not pick up enough channels or does not pick up channels at all, try to connect using an alternative method. via a cable or a third-party device, such as a satellite repeater. In the first case, you need to connect a cable to the antenna, and in the settings menu, select the item “other operators”, select the “full” package. this will allow you to choose digital channels among all available.

How digital television works

Digital TV works on the principle of transmitting images and sounds through compressed coded signals. Exactly the same technology is used to transmit a signal to a computer. This allows you to get better picture and sound quality, no interference can affect it. In addition, more channels can be transmitted in this way, and users are able to access the Internet directly from the TV.

How to set up a Samsung TV

Setting up digital TV channels on Samsung TVs follows the same scheme, regardless of the model. To connect, you must have a special antenna designed to receive digital TV signals. If configured correctly, the adapter receives a signal from the antenna and adds the “Digital TV” item to the menu.

To connect a digit to your TV, repeat the following steps:

  • Open the settings, select “Broadcast”;
  • Select automatic search and click the “Start” button;
  • A message will appear on the screen asking you to select the signal transmission tool. cable or antenna. Choose the second option;
  • Further, the device will give you two types of channels for searching: digital, analog or both types at once.
  • At the end, turn on “scanning”. the system will start searching for all possible channels specified in the search.

If the antenna does not pick up enough channels or does not pick up channels at all, try to connect using an alternative method. via a cable or a third-party device, such as a satellite repeater. In the first case, you need to connect a cable to the antenna, and in the settings menu, select the item “other operators”, select the “full” package. this will allow you to choose digital channels among all available.

Reasons why Samsung TV does not see digital channels

Antenna autosearch often gives a large list of digital TV channels. If your device did not find any, there may be several reasons:

  • incorrectly selected antenna type;
  • incorrect installation of the antenna;

These two reasons are solved manually at home. Instructions are supplied to the antenna and TV without fail, in which you can find recommendations on the correct installation and tuning of the antenna and the search for channels.

Samsung TV does not find digital channels

Samsung TV can’t find digital channels? Do not rush to carry the TV for repair, perhaps the cause of such a problem is much easier to fix than you think. Digital television allows you to get a high-resolution image with improved color and contrast, however, digital broadcasting is not always connected without errors.

How to fix the problem

The entire process of tuning and adjusting the search for digital channels can be obtained from the instructions for your antenna or by contacting your service provider. Here are some tips to help you improve your channel search regardless of your TV and antenna model:

  • in the “Country” field write the symbol “-”;
  • add new frequencies manually;
  • check the antenna on another TV;

reset the device to factory settings or update the software version.

Versatile troubleshooting methods

Due to the difference in the modifications of TV receivers, the emerging problems can be solved in different ways. Nevertheless, there are universal ways.

How To Rescan Channels On A Samsung TV

Full data zeroing

An additional trick to implement a factory reset is to go to the support section. Then you need to go to self-diagnosis and enter the “Reset” menu. Sometimes the system may ask you to enter a password. As a rule, it is 0000.

Another way to reset is through the Smart Hub self-diagnosis menu. In certain modifications, the option is spelled out specifically in this way. The main problem is that the reset options are directly dependent on the type of TV receiver model. It is not possible to describe all of them within the boundaries of one article.

How to connect to Wi-Fi?

In order for the TV to work with the existing router, the correct parameters must be set in its network settings. If we talk about a wired connection to a router, then you need to check the accuracy of the entered (or automatically established) IP address, default gateway, DNS server and subnet mask. When connecting wirelessly, in addition to the above parameters, you need to make sure that there is a connection to the Wi-Fi network, for which you need a password.

All modifications of Samsung Smart-TVs are configured in approximately the same way. The only difference is the order of entering the necessary settings through the menu. Let’s look at some examples.

Reset network in Smart-TV settings

This option is not present in all modifications of TV receivers from Samsung. In more modern models, it comes across. To reset the system, you need to open the general section in the menu and go to the “Network” item. After that, you need to find the “Reset settings” option and run it. After such a command, the TV will return to factory settings. After the performed procedures, it will be necessary to check the Internet access again.

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Important! After the settings are reset, the system should automatically turn off the TV receiver.

If this does not happen, you need to do it manually. Before you start using the TV again, it will be preferable if it has been left off for some time (about 10 minutes). Subsequently, you can check the Internet access.


Let’s consider an example of setting up a Wi-Fi connection on a Samsung Smart-TV UE-series.

  • Open the TV receiver settings menu, go to the “Network” tab, then select the “Network Settings” section.
  • We select in the next window “Next”.
  • If the TV is connected to the Internet via a cable, select the “Cable” item from the “Select the type of network connection” list. If the connection is via Wi-Fi, select “Wireless. (general) “, then click on the button” Next “.
  • A list of available networks appears on the TV screen. We choose our.
  • In the next window, enter the password for the Wi-Fi network, click “Next” to connect.
  • If the TV receiver is able to get the network parameters from the router, a window will appear with information.
  • If the fields “IP-address”, “Subnet mask”, “Gateway” and “DNS server” contain values, simply click the “Next” button to complete the connection settings. In case of a different development of events, click the “IP Settings” button to enter the appropriate network parameters manually.
  • In the next window in the “IP Mode” menu, select the “Manual” parameter. Fields with network parameters will appear on the TV screen.
  • All fields will need to be filled in according to the settings of the router. They can be seen, for example, in the properties of the network connection on a PC or smartphone connected to the same router. Make the same settings in the TV receiver, excluding the IP address (you need to change the last number in it).

Why does not it pick up the signal?

One of the main difficulties that owners of Samsung Smart TV TV receivers face is the problem with the Internet connection. And if everything functions steadily when the TV set is connected to the network via cable, then difficulties arise with the connection via Wi-Fi. For example, users often complain that there is no Wi-Fi in the Samsung TV receiver settings, it does not see (does not search, does not find) wireless networks or does not connect to Wi-Fi.

In some episodes, after connecting to the router in the Smart TV menu of the Samsung TV, there is no access to the network in the browser and applications. This is an error connecting to the server or the Internet (“no network connection”, “network not connected”) in various applications.

There are times when, for example, the Internet disappeared only on YouTube, or the pages of the sites do not open in the browser of the TV receiver, or the Internet worked and suddenly stopped.

When we talk about connecting via a wireless network, we must be aware that not only a television receiver, but also a router can be the cause of any difficulties. The very procedure for connecting a Samsung device to Wi-Fi is very simple. First of all, you need to make sure whether there is Wi-Fi in your TV receiver at all. Many Samsung TVs (usually older ones) with the Smart TV option do not have an integrated Wi-Fi unit. Such devices can be connected to the network either via an external USB receiver (brand, exclusively from Samsung) or via an Ethernet cable.

Auto setup of connection on Smart-TV

Let’s take a Samsung K-series TV set as a sample. To set up a wireless connection on it in auto mode, you do not need to enter the IP address and other network parameters, you just need to do a few steps.

  • Enter the settings menu using the remote control or buttons on the TV case.
  • Open the “Network” tab in the left pane of the settings menu.
  • Select “Network settings” in the window that opens.
  • If it is established that the TV is connected to the network via a network cable, in the drop-down menu “Select the type of network” you must select “Cable”, after which the setting will end. When using a wireless connection, it indicates “Wireless”.
  • It will take a while for the TV receiver to find available wireless networks. When scanning is complete, the Wi-Fi networks available for connection appear on the TV screen. Choosing your network.
  • If the TV receiver has not previously connected to a Wi-Fi network, then you will need to enter it on the next page of connection settings.
  • We put a tick next to “Show password” so as not to get confused when entering a password from a Wi-Fi network.
  • If the password is correct and the TV and / or router are functioning normally, a message will appear on the TV screen about the successful connection to the Wi-Fi network.
  • The fact that there is a connection to the network will be indicated by an icon in the upper area of ​​the screen. If there is a connecting line (orange dots) between the planet icon and the router icon, then the TV has a network connection. Setup finished.

Setting in auto mode is possible only when a DHCP server is connected on the router (an option that allows you to connect to the Internet without the need to enter network parameters manually).

If the DHCP server is not enabled, it can be activated, which requires reconfiguring the router. The situation can be corrected by adjusting the TV receiver’s network parameters in manual mode.