Samsung TV does not play avi

The versatility of TVs lies in the ability to reproduce not only digital TV channels, but also various content from other media. You can connect flash drives, smartphones, tablets to TV. Connect a computer or laptop to the device. The main thing is to choose a video format that is supported by the installed TV model. Where can I find which video formats TV supports? Let’s consider in more detail.

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Basic video formats supported by the technique

For older versions of TVs, a tuner must be used. It is the prefix that is responsible for decoding the format. And she transmits the data to the TV. Codec. a part of the set-top box that is responsible for decoding from a regular file into graphic elements.

New TVs with different matrices have ways to decode encrypted information on their own. They work with several common video file formats: MP4, MKV, XVID, MPEG. Each of them has its own characteristics.

One of the oldest video formats. It is played by almost all TV versions. But it has several subspecies:

  • First generation MPEG is almost never used, since it has lost its relevance. Needed to play information from CDs. It can still be found in older versions of players.
  • MPEG Generation 2. Occasionally. It already decodes DVDs. It is also used in laptops and personal computers.
  • The fourth generation MPEG is a modern broadcasting protocol that is actively used by services.

The third generation variant lasted very little. He was quickly abandoned because he only worked with HDTV.

In all of the above options, films, serials, videos can be played. The same encoders are used by the popular video calling software. Skype.

Another name for this format for video is Advanced Video Coding, which translates as the maximum compression of the video stream, which ensures the preservation of good image quality. The H264 is based on the fourth generation MPEG. And it is also used in the new set-top boxes of the Blu-Ray and HD DVD versions.

The uniqueness of the format is the presence of an optimal set of codecs for working with video.

How to find out what format the TV model supports

Playing Guess the Melody is not always fun. It’s much easier to see exactly which video formats your TV supports. To do this, you can refer to the instructions for the technique. It contains a table that contains information about the codec. All supported options are also listed there.

If there is no instruction, it is lost or discarded, you can do the following:

  • Find your TV model. The data should be on a sticker or small plate on the back of the device. If not, and her. You can go into the settings through the TV remote control. Open item with “Information”.
  • Go to the manufacturer’s official website. Enter model data. Find a description or instruction. And there you can see the parameters of the codec.

After that, it is worth writing down the main parameters. the first 3-5 names. And in them already record movies on drives or download videos in this format from the Internet. Then the TV will play them without sticking and failures.

What to do if the wrong format is downloaded

Not always, the quality of the Internet connection allows you to download movies several times in a row in order to find a format option that the TV supports. It is much easier to convert the downloaded video into the desired version through special conversion programs. They work online or through installation on a PC and allow you to rework the video format an infinite number of times.

Important! Despite the unlimited number of format changes, it is not worth reworking the original more than once. Multiple compression, encoding and decoding can affect the final recording quality. And the film on TV will not play well even in an acceptable format.

Here are three good programs for converting video to a format suitable for TV.

Wondershare Videa Conerter Ultimate

Paid video conversion software. But the cost of the license is only 39 per year. You can modify the format and record videos directly from YouTube. Burn to DVDs, stream directly through media servers.

  • Simple interface that is easy to understand without prompts.
  • Full range of functions for downloading, encoding, slicing.
  • Supports over 150 formats, including iPad options.
  • Availability of tools for remaking the format of audio tracks.

The program is suitable for those who constantly record videos from YouTube, like to download movies and watch them on the big screen. Also can be used for beginner video editing enthusiasts.

Why does the TV not read MKV, AVI, etc.?

Many people buying a TV with USB output hope that now they will be able to throw all their favorite movies onto a USB flash drive and watch them on the big screen. But sometimes they are disappointed. the TV refuses to play some video files, and this happens especially often with video in AVI and MKV formats. Let’s look at the main reasons why this happens.

  • This TV does not support USB movies. This port is intended solely for updating the TV software package. The situation is certainly not the most pleasant, but not at all hopeless. Most TV models can be reflashed in order for them to start playing video files. Also, some models allow you to connect the video viewing function via USB through the engineering menu. To get there, you need a special service panel, but this is far from necessary. you can get into the engineering menu of some TV models using several infrared diodes. However, we do not recommend you to do it yourself, if you are not an expert, because even if you manage to get into the engineering menu, you are unlikely to find the required parameter. And if you change the wrong parameters, you risk breaking the TV, and you will inevitably have to contact a service center to repair it.
  • The TV does not declare support for this format (this happens especially often with the MKV format). In this case, you will not be able to do anything, so you need to convert this video file to any of the formats supported by your TV. Alternatively, you can connect your TV to your computer via HDMI. In this case, the TV begins to play the role of a monitor, and will be able to play all the files that your computer can play. To create such a connection, you need a dedicated HDMI cable.
  • The TV has outdated firmware. In this case, you may also need to reflash your TV. You can do this yourself by downloading the official software for a specific TV model from the manufacturer’s website, or you can also at a service center. We strongly recommend that you contact the specialists, since only they can guarantee you that the software of your computer will work after the update.
  • The codecs installed on the TV do not support this format, or they are outdated. This problem is quite simple to solve. just download the necessary codecs from the Internet and install them on your TV.
  • Manufacturer’s hardware limitations. Sometimes TV manufacturers set different limits for each format. For example, some PHILIPS models play AVI files only if their size does not exceed 1.5 GB in size. In this situation, you are unlikely to be able to change anything, so the video file will have to be converted to another format, or connect the TV to a computer via an HDMI cable.
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As you can see, there are a lot of reasons why a TV set may not read various video file formats, and not always a person will be able to independently determine what is the matter. Therefore, if your TV does not want to read MKV, AVI and other formats, contact the TV Service Center. Our experienced technicians will help you determine the cause of the malfunction, diagnose and repair the TV directly at your home.

TV is not designed to view files on a USB flash drive

For many, this may seem surprising, but even if a USB connection port is present, this does not mean that you can watch movies and videos recorded on a flash card or external drive. A natural question arises: “Why then do we need an entrance?” The answer is simple. it is intended solely to update the device software.

At the same time, by asking for help from an experienced master who professionally repairs TVs, you can find a way out:

  • Reflash your device. It is important to remember that not every model lends itself to this kind of upgrade. over, this must be done with great care. after all, one wrong step can lead to a complete breakdown of your TV.
  • Go to the engineering menu. There are also certain difficulties here. this can be done only with a special service console. Some users suggest performing this maneuver using two infrared diodes, but this route is quite dangerous. Entrusting the exit to the engineering menu is recommended only to professionals, since if you choose the wrong function in it, you risk knocking down all the TV settings, as a result of which its functional and operational characteristics may suffer.

Interfering with technology is a dangerous undertaking, especially if your knowledge is limited only to how to turn it on and select the desired channel. Therefore, deciding on this serious step, entrust all the work to experienced telemasters.

The TV does not read this format

If your device has the function of playing video from USB drives, but at some point you have encountered a problem when one of the file formats familiar to computers and laptops cannot be played on the device. In this case, you can do the following:

How to Fix Unsupported File Format and Missing Files on Smart TVs (2020)

  • Process the file on a computer using a special program, converting it into another file supported by the device (mp4, mov).
  • Use a special HDMI cable with which you can connect your TV to your computer. In this case, the screen will function as a monitor. the main thing is to correctly configure the video card and check the settings on the device itself.

You can also study the instructions, specifying which formats your TV supports.

The TV does not play video from the flash drive

If you find that your TV does not play video (most often it is mkv, avi), you do not need to immediately look for the reasons for the malfunction of the device. In fact, many factors can be the reason for this, which are not always related to equipment breakdown. Before taking the equipment for repair, you need to try to identify the cause of the breakdown on your own, the more so that even an inexperienced user can do it. It is worth contacting a TV technician for help if your attempts to establish video broadcasting have not been crowned with success.

Outdated software

The only way out is to update the software. There can be two options:

  • First: if the TV has the ability to access the Internet and can independently update the software, then there will simply be no problems with flashing.
  • Second: download the software from the official website of the manufacturer of the equipment and install it manually, following the instructions.

If you are not sure that you can cope with the task of updating the software yourself, call the service center.

Manufacturer restrictions

Some models of modern LCD TVs (LG, Samsung, Sony, Philips) have parameters saved by the manufacturer that limit the size of the files being played. It can be 1.5, 2, 3, 4 GB, depending on the brand and build.

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Unfortunately, it is impossible to bypass this limitation, in order to watch a movie in excellent quality, get an HDMI cable and connect a computer to the TV.

Professional repair

If your TV does not show some video formats, and you cannot cope with this problem on your own, immediately call the “Repaired” service center. The quality of work of our specialists is at its best, we carry out all work quickly and efficiently:

  • We will carry out the initial diagnostics of your device, we will identify the problems.
  • If necessary, we will install the licensed software and all the necessary drivers.
  • We will correct the TV settings, check the support of your device for certain video formats.
  • We will consult on file conversion issues, as well as on the established restrictions on the video size (if any).

Also, the reason why video playback does not work can be the human factor. incorrectly recorded files on the media (in this case, the video is played, but there is no sound when viewing), physical damage to the flash card, etc. If so, our specialist diagnoses these malfunctions.

In order to extend the life of the device, you must also carefully monitor its condition:

  • Eliminate high humidity in the room.
  • Timely clean from dust and other contaminants.
  • Make sure that your software is not attacked by viruses. do not use suspicious media for this. If the TV has an Internet connection, take care of installing an anti-virus program for your model.

It often happens that during the diagnostics process hidden defects are revealed that can lead to serious damage. Our technicians will repair your device, and, if necessary, perform routine maintenance.

Video does not play on Samsung or LG Smart TV

Updating third party browsers

Sooner or later, even third-party browsers need to be updated. otherwise the program will freeze and produce poor image quality. Unlike the built-in type, these apps can be updated separately and not along with the firmware. To do this, again in the Smart Hub program menu, you need to find the browser you are looking for and click on it. if there are updates, they will be installed. Of course, it will take much less time than upgrading the firmware, but it is still not recommended to do anything at this time.

It is even possible to simplify your life and make this process automatic. To do this, go to the application settings and select the line “update automatically” in the updates section. After that, you don’t have to keep track of new versions, and the applications will work stably.

The main reasons why YouTube does not work on Smart TV

The YouTube app is installed on most smart TVs. It allows you to watch videos and clips on a widescreen screen without opening a browser or third-party programs. As you know, now the YouTube service is owned by Google. The developers are constantly making updates to the software, making it perfect and functional. Therefore, the most common cause is outdated TV firmware. This applies to devices manufactured earlier than 2012. Many owners of such TVs received messages from Google, where it was reported that support for their technology has been stopped. How to find a way out of the situation, do you really have to buy a new TV? We have selected several solutions that will help bring YouTube back to screens.,

How to return YouTube to Smart TV

There is a method that in most cases is able to solve the problem, regardless of the age and model of the device. You need to reinstall the application on the TV, following the step-by-step instructions:

  • Download the YouTube program to your PC or laptop.
  • Upload the folder with the application archive to removable media, rename it as “YouTube”.
  • Insert the USB stick into the socket on the TV.
  • Turn on the device and open the Smart Hub.
  • You will see that the YouTube icon has appeared among the applications. The program can be opened and used.

Solving the problem of why YouTube does not work on TV

There are several more ways to solve problems with YouTube on a specific TV model:

We did everything according to the instructions, but YouTube did not appear: here are some more ways that can help:

  • Factory reset. It is possible that a bug in the TV software caused the application to disappear. Resetting the settings will help to eliminate the failure. Find the Menu button on the TV remote control. Go to it, select the line Support. In the window that opens, find the line Reset settings. In response, you will be prompted to enter the security code. If you haven’t changed it, then by default the code consists of four zeros. Confirm factory reset by clicking OK.
  • Clearing the cache. A clogged cache often causes problems with many applications. To clean up, you need to go to the application settings section and select the one you need from the list. Click on the line Data cleaning and confirm the selection. Depending on the device model, the function may be called “clearing cookies” or “deleting personal data”.

If you have tried all the listed methods, but do not understand why YouTube does not work on your TV, contact the Support of the manufacturer of your device. Explain the nature of the problem, and the specialist will instruct you on what to do next.

Through the Internet

An easier way is to update via the Internet.

  • In Smart Hub mode, open the menu.
  • Go to Support.
  • Select the section Software update.
  • Click on Update Now or Update Online. depending on the model, one of the labels may appear.
  • It will automatically check for updates. If they are found, a window will appear asking you to confirm the action.
  • After an affirmative answer, the update will start.

While the new firmware is being installed, in no case should the TV be turned off. At the end of the process. it may take several minutes or more than half an hour, the system will reboot.

During the update process, it is absolutely impossible for the TV to disconnect from the electricity. This will cause serious damage to the operating system.

Outdated software

The only way out is to update the software. There can be two options:

  • First: if the TV has the ability to access the Internet and can independently update the software, then there will simply be no problems with flashing.
  • Second: download the software from the official website of the manufacturer of the equipment and install it manually, following the instructions.
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If you are not sure that you can cope with the task of updating the software yourself, call the service center.

How to solve Unsupported MP4 Files for Playing on samsung / Sony / LG TV

The USB port on the TV is blocked

The most common cause of malfunction is a broken USB connector. In this case, after turning on the TV, a message about the attached flash drive will not appear on the screen.

The TV port is blocked due to the following reasons:

  • short circuit in the power grid;
  • mechanical damage to the case;
  • TV breakdown.

It will be difficult to correct the situation on your own, because for this you need to have special knowledge and experience in such work. It is best to contact the “Samsung” service center, whose specialists will quickly fix the breakdown.

TV is not designed to view files on a USB flash drive

For many, this may seem surprising, but even if a USB connection port is present, this does not mean that you can watch movies and videos recorded on a flash card or external drive. A natural question arises: “Why then do we need an entrance?” The answer is simple. it is intended solely to update the device software.

At the same time, by asking for help from an experienced master who professionally repairs TVs, you can find a way out:

  • Reflash your device. It is important to remember that not every model lends itself to this kind of upgrade. over, this must be done with great care. after all, one wrong step can lead to a complete breakdown of your TV.
  • Go to the engineering menu. There are also certain difficulties here. this can be done only with a special service console. Some users suggest performing this maneuver using two infrared diodes, but this route is quite dangerous. Entrusting the exit to the engineering menu is recommended only to professionals, since if you choose the wrong function in it, you risk knocking down all the TV settings, as a result of which its functional and operational characteristics may suffer.

Interfering with technology is a dangerous undertaking, especially if your knowledge is limited only to how to turn it on and select the desired channel. Therefore, deciding on this serious step, entrust all the work to experienced telemasters.

Problems with USB stick

Often there is a situation when files from a flash drive are easily opened on a Samsung TV, and after a while they are no longer available. This problem occurs due to partial damage or wear to removable media. To determine the degree of damage, it is necessary to carry out diagnostics.

  • The USB stick is connected to the PC.
  • Open “My Computer” and find the name of the connected device.
  • Use RMB to bring up the context menu.
  • It contains the item “Properties”.
  • In the window that appears, go to the “Service” tab.
  • 3 sections will appear, in the first of which they click on the “Check” button.
  • On the next page, select the operation parameters. It is recommended to check the boxes next to the commands “Automatic update” and “Search and repair”.
  • Click the “Start” button.
  • Wait a few minutes for Windows to finish diagnosing the flash drive.
  • After that, a detailed report on all found problems will appear on the screen. If the failures are minor, you can try to fix them. If there are a lot of problems, you will have to buy a new USB flash drive.

Problems with disks and flash drives connected to Samsung TVs are common. To understand what to do if they occur, you need to study all the manufacturer’s recommendations and expert advice. If it is possible to accurately determine the cause of the malfunction and find the best repair method, then you can quickly restore the connection and enjoy viewing the recorded files.

Sometimes users are faced with the problem that the Samsung TV does not see the USB flash drive. To quickly fix the situation, you need to determine the cause of the breakdown and try to fix it yourself.

How to connect a USB flash drive to a TV

To view files from a USB flash drive on a TV, both devices must be properly connected. There are 5 main ways to do this, which are suitable for any Samsung Smart TV model.

  • Via USB port. Most “Samsung” TVs released after 2010 are equipped with a USB connector. It can be found on the side or back of the device. To connect a USB flash drive to a TV, just insert it into the socket. You can view recorded files by opening the connected device with the remote control.
  • DVD player. This option is used if the TV does not have a USB port. To connect, insert the removable media into the corresponding connector on the player. The DVD player is connected to the TV. They turn on both devices and open the USB flash drive with the remote control from the player.
  • Media player. This is a modern device that reads any format and allows you to view files from removable media. The connection process is the same as for a DVD player.
  • Digital tuner. All set-top boxes are equipped with one or more USB ports. This allows you to view videos or photos saved on removable media. To connect a USB flash drive, you need to insert it into the USB port of the tuner connected to the TV. After that, it remains to go to the device menu and select the desired file.
  • A computer. This option is rarely used when there is no opportunity to use any other. To view files, the flash drive is connected to a computer that was previously connected to the TV (for example, via HDMI or Wi-Fi).