iPhone sat down and won’t turn on while charging

Hard reset

If your iPhone is completely discharged and won’t turn on after an incorrect update or firmware, a hard reset will fix the problem. For this you need:

  • hold down the “Power” and “Home” keys;
  • wait for the Apple logo to appear;
  • the phone will reboot and turn on.

This method will help if older models, including “seven”, “six”, “five” or iPhone 5S, will not turn on or charge after being discharged. Hard reset of new models occurs differently, this is done to protect user information from accidental clicks.

  • Quickly press the volume up key.
  • Press the volume down key quickly.
  • Hold the side button until the “apple” logo appears.

After the performed manipulations, the smartphone will turn on.

iPhone is dead and won’t turn on while charging. what to do

Smartphones of the “apple” manufacturer, although they differ in the quality of performance, but the technology deteriorates over time. Therefore, users find that the iPhone is dead and won’t turn on while charging. Smartphone owners panic. it is expensive to repair Apple products, even if the model has been on the market for a long time. The list of possible causes of breakdown is not limited to a banal fall or falling into water, so you need to carefully examine the phone. In some cases, it is possible to correct the situation on our own, and in this article we will consider how to turn on the iPhone if it is completely discharged and stops giving “signs of life”.

Charger problems

Often the reason that the iPhone sat down and does not turn on while charging is a faulty cable. At the junction of the wire and the adapter, users find creases. No electrical current is supplied to the device, so a dead phone will not turn on. It is worth carefully examining the charging. this will allow you to detect a breakdown in time.

Connect the iPhone to another charger. if the phone turns on, then the cable will have to be replaced, sometimes the breakdown cannot be detected with the naked eye. Also, the reason may lie in a faulty outlet, so you should not panic ahead of time. A banal solution to a problem often turns out to be the right way.

Smartphone malfunctions

Users complain that after being completely discharged, the iPhone will not turn on due to being dropped or submerged in water. Only a technician in a service center can reliably find out why a smartphone does not want to work. The reason lies in the breakdown of the battery, cables, display, motherboard or processor. the technique requires careful handling. The experts warn that it is better not to look inside the device unnecessarily, so as not to break the iPhone. And simple tips will help to avoid breakdowns:

  • do not discharge the phone DO zero;
  • let your smartphone “rest”;
  • update iPhone only using official programs and firmware;
  • charge the device with specialized chargers.

Follow these rules, and then the iPhone will work for a long time without errors. And remember that smartphones also have an operational life, and old equipment fails due to age.

Common problem

Judging by the messages on the forums, such a negative phenomenon is rare, but it does take place. And this must be somehow dealt with. It is good that in the overwhelming majority of cases you can do without going to a service workshop. This means you can save a lot of money (yes, repairing the iPhone 7 and other models is not cheap).

Why won’t my Apple smartphone turn on after plugging in the power adapter? The reasons are as follows:

  • The device was in a discharged state for a long time (from several days or more);
  • A software failure has occurred;
  • The charging socket is damaged, or there is another hardware failure preventing the phone from being powered up.

If iPhone is dead and won’t charge. what to do?

Based on the listed factors, we will consider effective solutions.

  • When the battery is completely exhausted, connect the original “charger” to the iPhone, connect it to the mains and wait about fifteen minutes. At first, the screen will be black, but later an icon should appear indicating the start of the process:

Suddenly Afyon 6 does not start even after half an hour, but a “hint” appears on the display. they say you need to connect to the outlet, then do the required operation and wait at least four hours until the resource is 100% restored:

  • If there is a software-type failure (the methods listed above are powerless), then you will have to resort to a “hard reset”. Hard Reset is simple, but after it all installed applications, data are deleted, that is, you get an iPhone with a clean firmware.

It is necessary to hold down and hold two buttons on the case. Home and Power (inclusion). If you have a new iPhone that doesn’t have a Home control, then hold down Volume instead:

Do not release until the display shows “bull’s-eye”. This usually happens in twenty seconds. The first start after the reset will take longer than usual, you will have to wait. And then immediately put it on charge, after which you can restore information from iCloud.

iPhone is dead and won’t turn on. what to do?

Recently a friend asked for help. Said that his iPhone is dead and won’t turn on while charging. What to do in a similar situation? Personally, I am a fan of the Android operating system, so I went to the Internet for answers. I “dug up” several ways that can help, but not always. Now let’s look at the instructions for the iPhone.

If it doesn’t help

I don’t want to upset you, but if the listed solutions to the problem are ineffective, most likely the reason is a hardware failure:

  • The battery is completely dead. it will need to be replaced at a service center;
  • Charging cable damaged. try using a different one;
  • The slot for connecting the power supply is broken. you will have to contact the SC to replace the connector;
  • Critical failure of the base “firmware”. alas, you won’t do anything at home.

Now you know what to do if the iPhone is dead and does not turn on even when the charger is connected. Try it and be sure to write in the comments which method was useful for you.

Reason 1. Problems with software and usage patterns

  • IOS crashes and glitches. There is only one way out. to restore / update the firmware, at first do not use the old backup and observe the behavior of the device.
  • Jailbreak. since this is “illegal” software, it may have problems with compatibility. This means that some “tweak” can so “gobble up” the percentage of the battery that even setting the iPhone to charge will not be able to prevent it.
  • Network and SIM problems. It would seem, where does the SIM card? In areas of poor reception, the iPhone spends a lot of energy maintaining the cellular signal. And if we add to this a defective SIM card (for example, not correctly cut off), then we get increased power consumption. which ordinary charging is not able to compensate. What to do? Turn on “airplane mode” and check whether the charge will run off just as strongly, regardless of the fact that the phone is “connected to electricity”.
  • Any very power-hungry application or program can also cause “discharge while charging“. It is not easy to calculate a specific program, so we proceed as follows. close all programs (twice on the Home button and the “swipe up” gesture), after that we hard reboot the device. We observe.
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Basically, there is nothing more we can do on the software side. It should be noted that in my case, the problem was solved by a combination of these actions. Here is my case.

The fact is that at home I have a very poor cellular network (the values ​​are constantly “jumping”. 2G, 3G, LTE).

And so, having connected my iPhone to an outlet, I continued to use it in this mode:

  • Listened to music via mobile internet.
  • In parallel, I updated applications in the App Store.
  • On top of that, I “climbed” the sites.

It is clear that the iPhone could not withstand such loads (all these are very energy-intensive tasks). it began to get very hot and slowly discharge despite the fact that it was connected to the charger at that time. The problem was solved simply. closed all tasks and rebooted the phone to be sure. But this does not always happen

iPhone Discharges While Charging. Top 2 Reasons!

Hey! It would seem, how is this possible? The phone is charging, and its battery not only does not charge (this state can be somehow explained), but in addition to everything else, it also slowly discharges! Honestly, I myself would never have believed it. the situation is really out of the ordinary, but relatively recently, this problem also visited me.

And here you want. believe, if you want. don’t believe, but the fact is on the face

And this is what happened. I put my iPhone to charge, the lightning icon lit up and a beep sounded (signaling that charging was in progress). I calmly continued to use the device and after a while I notice that something is wrong The battery percentage does not increase, but vice versa decrease. Fantasy!

iphone, down, turn, charging

I repeat, at first glance, all this looks contrary to any logic. However, if you dig deeper, there are reasons for this phenomenon (sometimes very simple and logical). let’s sort them out “on the shelves”, let’s go!

Reason 2. “Iron” breakdowns and other shortcomings

We turn to more complex (although not always) actions that will help prevent an abnormally strong loss of energy by the battery:

  • The simplest thing is to check that the Lighting connector is not dirty. If there is dirt or oxides inside, carefully clean it. just do not use a metal object for this! It will be better to “crawl” inside the connector with a toothpick or folded paper.
  • Next, we check the wire. It must be original. Necessarily! Even if an uncertified one worked well before, it is not a fact that this is happening now. There is no need to immediately spend money on a purchase. take a couple of minutes to check. You will immediately see. the percentages of the charge disappear while the iPhone is connected to the network or not.
  • Power adapter. A lot depends on its power. At a minimum, it should deliver 1 amp current. You can use a more powerful one (for example, from iPad). Apple allows.

But these are all “flowers”. The most unpleasant thing is the problem with the “internals” of the device. And here are the two most basic ones:

  • Battery. A heavily worn original, recently replaced “Chinese” or “under the original”, 100% new (as the seller assures). all this is not a reason to blindly believe that everything is “OK” with the battery. If the iPhone is discharged even when connected to the network, then, in addition to all of the above, it is almost always the battery that is to blame.
  • Although, there is another component inside the iPhone that is indicated by a power leak. this is the Tristar (U2) chip. Charge controller. And it is almost impossible to replace it at home. you need skills and equipment.

Therefore, if you have tried all the previous tips and the battery percentages continue to disappear during charging, it makes sense to contact the service center (for a full diagnosis).

There, the battery (obviously working) is “thrown in”, and the controller is re-soldered.

But still, as usual, I sincerely hope that it will not come to a visit to the service, and everything will be solved in simpler ways. updating the software, cleaning the connector, replacing the wire or power adapter, etc.

Connect iPhone to iTunes in Recovery Mode

If the iPhone does not respond to either charging or hard restarting, the smartphone must be put into recovery mode. Here we immediately note that you may not need to directly restore the iPhone. Everything in order.

The first step is to try to get your iPhone back in working order without restoring. This method has saved thousands of iPhones without erasing data, which implies recovery. Therefore, we strongly recommend that you initially use it.

Connect iPhone to computer with USB cable and launch iTunes (Finder window in macOS Catalina).

Enter iPhone into recovery mode. For this:

Note: iPhone must be connected to computer via USB cable.

  • On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo appears on the screen (laptop logo in iOS 13).
  • On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for about 20 seconds until the iTunes logo (laptop logo in iOS 13) appears.
  • On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).

In the iTunes window, click “Eject iPhone“.

Restart your iPhone. To do this, simply hold down the Power button (side button). You can also perform a forced reboot using the method described above.

As a result of this operation, your iPhone can turn on and work again as before without the need to restore.

Restore iPhone via iTunes

If the iPhone does not turn on even after connecting to the computer, then only recovery will help out.

❗ In most cases, recovery involves deleting all data from the device. You can return them only if you have an up-to-date backup.

Connect iPhone to computer with USB cable and launch iTunes (Finder window in macOS Catalina).

Enter iPhone into recovery mode. For this:

Note: iPhone must be connected to computer via USB cable.

  • On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo appears on the screen (laptop logo in iOS 13).
  • On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for about 20 seconds until the iTunes logo (laptop logo in iOS 13) appears.
  • On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).

iTunes will report detecting iPhone in recovery mode. In the window that opens, select “Update”. Initially, this option should be selected, as it can allow you to return the device to a working state without losing data.

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If data lossless recovery is possible, the iPhone update process will begin. Wait for it to end. ❗ Never disconnect your iPhone from your computer.

If the update fails, then a recovery should be performed. Re-enter iPhone into recovery mode (step # 2) and select “Recover” in the iTunes window that opens. Wait for the end of the operation.

Updating or restoring will bring your iPhone back to working condition.

? Remember how a forced reboot is performed on your device. It can help with most of these crashes that can happen on the iPhone.

A forced reboot is completely safe. Its execution does not delete any data on the iPhone, so you can perform it without fear.

❗ Methods to restore iPhone in this tutorial are arranged from easy to hard. If a hard reset doesn’t work, go to the next method. He will have to help solve the problem.

iPhone won’t turn on, black screen. what to do

iPhone won’t turn on and apple is on? Or is the screen completely black and the iPhone is unresponsive to button presses? Both of these problems can happen to any iPhone user without dropping the smartphone. Learn what to do if your iPhone won’t turn on in this tutorial. You can solve the problem without going to the service center and the accompanying expenses.

Perform a hard reboot

The first thing to do if the iPhone won’t turn on is to force it (aka “hard”) restart. It takes the iPhone out of recovery mode, which may have been accidentally turned on, and simply resets software errors on the device.

Force restarting works differently on different iPhone models.

On iPhone 6s, iPhone 6, iPhone 5s, and earlier. Press the Home and Power buttons (Power button, located on the side or top of the case) at the same time for 15 seconds until the Apple logo appears on the screen.

On iPhone 7 and iPhone 7 Plus. Press and hold the Volume Down and Power (Side) buttons at the same time for 15 seconds until the Apple logo appears.

On iPhone 8/8 Plus, iPhone X and later. Press and immediately release the volume up button. Press and immediately release the volume down button. Then hold down the side button and hold it for 15 seconds until the Apple logo appears.

Connect iPhone to charger

Often, the iPhone won’t turn on and show no signs of life due to the fact that its battery is dead. Connect your smartphone to the charger and leave it connected for an hour.

A few important tips that Honor follows:

  • Use original or quality charging accessories. There have been cases in which the iPhone turned off due to a dead battery, but did not charge due to using a broken charging adapter or cable. Be sure to make sure the charger and cable are in working order.
  • Charge iPhone with electricity. It is very common for users to charge their iPhone from a computer USB port. But due to the old battery in the smartphone and the low power of the connector, charging simply does not occur.
  • Check if the connector is dirty. Sometimes iPhone won’t start charging due to a heavily soiled Lightning connector. Examine the charging port. If it is really dirty, gently clean it, for example with a toothpick.

⚡ How to understand that the iPhone has started charging?

If the battery logo with the Lightning cable is on the screen. iPhone does not charge and asks to connect to the charger. If this logo is displayed after you put the iPhone on charge, then the cable or adapter is out of order. Use other charging accessories.

If only the battery is displayed on the screen, then charging is successful. It is worth worrying only if this logo is displayed unchanged for more than 30 minutes. In this case, you should also replace the charging adapter and cable.

If all else fails

None of the above methods helped? This means that your iPhone has a physical breakdown and you need to contact a service center.

Why iPhone won’t turn on?

A failed battery is the most common reason iPhone stops turning on. If you previously noticed that the smartphone was rapidly discharged, turned off by 10-30% of the charge, turned off in the cold and any other similar anomalies happened to it, then the problem is definitely with the battery.

Replacement will help. expensive at Apple authorized service centers in Russia. 3000-7000 thousand rubles.

Broken power controller is another very common cause of iPhone failure. Symptoms before a smartphone fails are similar to a battery breakdown. accidental disconnections of the device, overheating.

Replacement is relatively inexpensive. You can change the power controller or other microcircuit associated with the charging process for about 2,000 rubles.

Failure of other components. iPhone may not turn on due to the breakdown of dozens of different components, including the motherboard. Most often this happens after the fall of the smartphone. It is possible to determine what exactly broke down only during the diagnosis.

Renovations can be ruinous. If the iPhone didn’t overheat before it broke, then it’s best to start praying right away that the motherboard is intact. Replacing it, especially on newer iPhone models, will cost a pretty penny.

Before going to the service center, we recommend that you contact Apple official support. The company’s specialists will be happy to help with advice.

IPhone Recovery

If iPhone charges but won’t turn on, you can try restoring it via DFU mode. To do this, we leave the smartphone on charge until the morning (so that it can take the maximum charge). In the next step, we need a computer with iTunes installed. We connect the smartphone to the computer, hold down the “Home” and “Power” buttons, press for 10 seconds, release the power button and, while continuing to hold “Home”, wait another 15 seconds. At this time, iTunes should report that it has detected a ready-to-restore iPhone. We confirm our intentions and wait for the results. Next, we try to turn on our smartphone.

We have already written about the procedures for restoring and flashing iPhones in our reviews more than once. use the search on the site and get the information you need.

What to do if iPhone 5 / 5s charges but won’t turn on

Although Apple gadgets are famous for their quality, even they sometimes fail, confusing their owners. There are times when the iPhone 5s is dead and won’t turn on, even when connected to a wall outlet via the charger. What to do in such a situation? The main thing is not to panic and figure it out.

Battery check

If the mobile device is charging but does not want to turn on, it may indicate a problem with the battery. The peculiarity of the iPhone is that it uses a non-removable battery. we will not be able to pull it out and test it. In this case, we can suspect that the discharge is too deep, so the battery needs to be checked somehow. We just have to leave the device on charge overnight, trying to start the iPhone in the morning.

This procedure is often used to eliminate the consequences of deep discharge of batteries. Standing on the charge for a long time, it will be able to replenish its capacity and gain the required amount of energy. In the case of a removable battery, it could be “overclocked” by an external power supply or a “frog”, but in the case of an iPhone, we can only wait and hope.

Non-removable batteries are found in all iPhones, including the iPhone 4s and iPhone 5s. If the battery in your device is removable, then you are holding a fake.

iPhone is dead and won’t turn on while charging

Black screen and unresponsive button presses are common problems. In this situation, the main thing is not to panic and not unwind the device yourself. Typically, the problem is a deep discharge of the phone or an iOS freeze. Try the following:

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1 Power charge can be discharged quickly at low temperatures. If you came from the cold and found a “black screen”, warm up the device. 2 Leave for 20 minutes connected to the charger. The iPhone should turn on by itself. This will not happen if the smartphone is completely discharged. 3 In this case, hold down the “power” and “home” keys for 10 seconds. For the 7th iPhone, you need to hold down the “power” and “volume down” keys. When the logo appears, stop holding the buttons down. Expect full iOS download. 4 If this procedure does not help, then turn on and off the mute switch before performing it. And do point 3 again.

If, after all the above has not yielded a result, we can conclude that there is a possible malfunction: iPhone, “charging” cord, “charging” head is not working properly, the throughput of the charger is low.

iPhone is dead and won’t turn on while charging

If iPhone is completely discharged and won’t turn on. then the first thing to do is not to panic, because there are several ways to make it work. But first you need to figure out why it does not turn on. After all, even if you forgot the password on the iPhone and you don’t know what to do, the battery charge is still saved. Basically, there are only two reasons an iPhone might not work: the first is a completely drained battery, and the second is a software glitch. Let’s deal with each of them.

What to do if iPhone won’t turn on due to dead battery

If the phone runs out of battery, then you need to connect it to the mains adapter and charge for fifteen minutes (some models take half an hour). After the specified time has elapsed, it is recommended to try to turn on the mobile device, but do not remove it from the socket. If everything goes well, then the icon of an empty battery inside with a lightning bolt should appear on the screen of the gadget (this means that it is charging and will soon turn on). In some cases, if the iPhone is completely discharged and does not turn on even after half an hour of charging, an empty battery icon, an outlet and an arrow pointing to lightning may appear on the screen. This means that the battery of the gadget was completely discharged (or did not turn on for a long time), so it needs additional time to recharge (approximately four to five hours, after which it can be turned on).

What to do if iPhone won’t turn on due to software glitch

If there is a software failure, then the gadget requires a hard reboot. To do it, on the iPhone, you need to simultaneously hold down two buttons at once: Power and Home. They should be held pressed for about 10-15 seconds, after which the Apple logo should appear on the screen of the gadget, which will mean that the device has started to reboot. If you already know how to tell the difference from the original iPhone 3GS, you’ve probably seen this icon. After the reboot is complete, the phone will function normally. It is worth noting that the same reboot can be done if a program freezes and the phone does not respond to pressing any buttons.

The above problems and their solutions are standard, but if none of these methods helped, then most likely one of the following malfunctions occurred on the phone:

With all of the above problems, it is recommended to contact the service center, because it will be very difficult to solve them on your own. Although nothing is impossible in the world!

Repair iPhone

iphone, down, turn, charging

iphone not charging or turning on. solution without tools


If the smartphone does not start after replacing the battery, the symptoms will be immediately clear, the reasons and how to fix it, we will consider in the next section. At the bottom of the article, see the video tutorial on how to fix this problem.

  • The device turns on while charging, but immediately turns off as soon as you remove the charger
  • iPhone won’t turn on even when charging
  • The phone does not turn on with a new, just purchased battery
  • iPhone 7 won’t turn on or work after replacing battery in a workshop

Tip: Even such a seemingly simple repair as replacing the battery is best entrusted to trusted craftsmen. Only a professional can competently and quickly replace such an important part, you will not have to bite your elbows later and overpay for burned or damaged phone modules.


If the iPhone 5s, 6, 6 plus, 7, 7 plus does not turn on after replacing the built-in battery, then the reasons should be looked for in such moments as:

  • Defective battery, most often just a Chinese counterfeit iphone battery sold under the guise of the original.
  • The battery capacity does not correspond to the declared characteristics of the phone, most likely, again, a fake.
  • They broke the loop of connection to the motherboard or any other. it is necessary to carefully examine all the “insides” for damage to the conductive elements.
  • Broken connector on the board. breaks as a result of inaccurate connection of the ribbon.
  • Not fully fixed train.
  • Incorrect assembly of the device, for example, a long screw punctured the conductive track, causing a short circuit.
  • Other damage due to mechanical impact.


If after replacing the iphone battery, of any model, it does not turn on, you should try to fix minor problems yourself. Especially if you know which side to take the screwdriver from. If you are not ready to take risks or do not know how to handle electronics, it is better to entrust the work to a knowledgeable master.

iPhone X/XS/XR/11: Won’t Turn On While Charging for Long Time?

How to return the device to work if the iphone 5 does not turn on, after replacing the battery with a new one you just bought?

  • The first thing to do is to check the purchased part for authenticity, it is not difficult to do this, you need to know how. Below we will attach a video instruction on how to distinguish the original from a Chinese counterfeit, which costs 2 and does not work properly.
  • After making sure that this is the original, we check the connectors for external damage. If they are, you will have to re-solder the connector as a whole, without special equipment this will not work.
  • We carefully inspect and flip the connectors of the cables, perhaps one of them was not fixed as it should, as a result, it may be that the iPhone 6 does not turn on for this reason.
  • If your iphone 6 won’t turn on after installing a new battery, you should take a closer look at the device’s motherboard. Perhaps during assembly, the screw damaged part of the board, causing a short circuit, as a result, the iPhone 6 does not turn on.
  • The power controller or other microcircuit may have burned out, therefore, after replacing the battery, the phone does not start.

We have sorted out the most common problems with replacing the battery on the iPhone, but many other reasons are left behind, more rare ones, in the following articles we will definitely tell you about them. That’s all, good luck and take care of yourself and your gadgets. And yes, I almost forgot, by tradition, the video instruction.