iPhone hangs on apple and won’t turn on

Smartphone freezes on apple while loading

It happens that the iPhone seems to start, but its loading stops at the Apple logo. an apple. But this mainly happens on test firmware and with other risky manipulations.

First. Connect your device to your computer and open iTunes.

Second. When the device is connected, perform a forced reboot.

  • On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button until the Apple logo.
  • If you are using an iPhone 7 or 7 Plus, press and hold the Power and Volume Down buttons for ten seconds or longer until the Apple logo.
  • If you are using an iPhone 6s, 6s Plus, or older, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.

Never release the buttons described above when the apple appears. the Apple logo. Keep holding them until the recovery screen starts. Let go and exhale.

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Third. Select “Update” when prompted to perform a repair or update. iTunes will try to reinstall iOS without erasing your personal data.

ITunes will first download a fresh copy of iOS for the device. You just have to wait until the procedure is completed or try to perform it again if something goes wrong.

Device does not start after restart

If your iPhone 8, iPhone 8 Plus, or iPhone X still won’t turn on after the forced restart procedure, it may be dead. Yes, you didn’t even notice it.

In this case, connect the device to a wired charger (this is preferable) or put it on a wireless station and leave it for an hour. In a couple of minutes this will appear:

If the charging screen does not appear for an hour, or if a screen for connecting to a power source is displayed, do not despair. Just check the connector, USB cable and power adapter.

First, make sure 100% that all connectors are securely connected and not damaged or clogged with dirt. Try a different cable or power adapter. If it is dull. to the service.

Please note that in winter the battery can run out very quickly due to low temperatures. over, it may not provide the required power, and the device will simply turn off.

Of course, everything written above is also true for the iPhone 7 and below. There are simply no nuances other than the lack of support for wireless charging in this case.

iPhone 8 or X won’t turn on or freezes on apple. What to do?

Many of us are well aware of how to deal with the problems that can arise with the long-familiar iPhone. However, Apple has changed a lot in the iPhone 8, iPhone 8 Plus and iPhone X.

In this article, we will try to figure out what to do if your iPhone 8, iPhone 8 Plus or iPhone X do not respond to actions, do not turn on at all, freeze on an apple.

The device does not respond at all

If your iPhone 8, iPhone 8 Plus or iPhone X does not respond at all to your actions, it just freezes and shows a static picture or just a dark screen, you need to restart.

In this case, you should not lose any data that you worked on if the corresponding software has an autosave function. And there will definitely not be an iPhone reset.

On iPhone 8, 8 Plus, X, press and release the volume up button, then press and release the volume down button. And at the end, press and hold the power button until the Apple logo.

If you are using an iPhone 7 or 7 Plus, press and hold the Power and Volume Down buttons for ten seconds or longer until the Apple logo.

If you are using an iPhone 6s, 6s Plus, or older models, press and hold the Home and Power buttons at the same time for ten seconds or longer until the Apple logo.

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What to do if all else fails

As a result, after all the procedures described above, you should see the familiar lock screen of your iPhone 8, iPhone 8 Plus, iPhone X or older iPhone that you are so used to:

However, on rare occasions, you may not succeed. Yes, this happens sometimes with the iPhone. And there are plenty of reasons for this outcome:

  • There is something wrong with the display if it stays dark but you hear alert tones and feel vibration.
  • There is something wrong with the display if it stays black, but you hear a beep when you plug your iPhone into a charger.
  • There is something wrong with the touch, if the display works, but does not respond to your gentle and not strong pressing.
  • What’s wrong with the buttons if you can’t force restart the device or even just press them to do so.
  • Something is just wrong if the device stuck on the screen with an apple and is not recognized by iTunes.

Power button does not work

The power button consists of two elements: a film switch and a plastic pusher, it is he who sticks out of the case and you press it with your finger. When enough dirt accumulates between the pusher and the button, the pusher cannot reach the button and the iPhone will not turn on. First, let’s try to wash away the accumulation of dirt with rubbing alcohol, medical grade or isopropyl alcohol. In no case do not take vodka, eau de toilette, glass cleaner for this operation. In addition to alcohol, these liquids contain a fair share of water, it will remain inside the device and cause corrosion.

  • Pour alcohol into a syringe (5 ml is enough) and putting a needle on it, drip onto the power button. After 8-10 drops have seeped under the button, press it several times, vigorously but not roughly. Dripping alcohol again. Repeat the procedure three to four times. If the reason for the inoperability of the button was contamination, it will begin to respond to pressing after the first call.
  • If manipulations with alcohol did not help, the membrane switch itself is faulty and it must be changed.
  • Disassemble the iPhone as in the instructions above. In the upper part of the case, unscrew the screws that secure the headphone jack, power button, volume rocker and mute switch.

Why the iPhone does not turn on: what to do when the apple is on and off

For the owner of an “apple” device, the biggest nuisance is an “apple” that is always glowing on the display or, in general, a “black screen”. The device entered an infinite boot cycle or does not turn on at all. Often this is a consequence of a malfunction of the motherboard of the gadget and only a service center can help.

So, let’s figure out what problems can be when the iPhone or iPad turns off by itself, why the apple burns and goes out on models 4, 4s, 5, 5s, 6, 6s, what to do in such cases.

The cable connector does not work

The cause of this malfunction may be either dirt in the connector or damage to the contacts in it. To fix the problem, you need to do the following:

  • Using a syringe, moisten the connector liberally with alcohol and leave for a few minutes.
  • Re-wet the connector and use a medium-hard brush or toothbrush to remove any dirt.

The battery is out of order and needs to be replaced

If you do not contact the service center, the chances of purchasing an original battery for replacement are zero. When buying a battery, be sure to check it for leaks, swelling and corrosion. If possible, check the voltage with a tester.

Does not turn on

The device cannot turn on, and there are several reasons for this:

  • Battery in deep discharge. The device cannot start with an uncharged battery and cannot charge it either, since it is blocked by the controller due to a deep discharge.
  • The battery is out of order. The battery is rated for approximately 500 charge-discharge cycles. If you actively use the device and charge it every day, the battery will become inoperative in less than two years. In practice, it happens even faster.

How to fix problems

All faults are traditionally divided into hardware and software problems. To fix software errors, we need a USB cable and a computer.

For the treatment of iron, the list will be much wider:

The device hangs on the “apple” after a factory reset

To get your iPhone back to normal, you need to do the following:

  • Turn off the device by long simultaneous pressing of the “Power” and “Home” buttons
  • Put iPhone into DFU mode: Press and hold the Home and Power buttons; keep the buttons pressed for 10 seconds; release the Power button while continuing to hold the Home button; hold the Home key until iTunes detects the new device in recovery mode (approximately 10-15 seconds).

Why iPhone won’t turn on: make a diagnosis

Outwardly similar symptoms can be the result of completely different malfunctions. Correct diagnosis. 90% success, so below we will analyze in detail the possible options for breakdowns.

Discharged battery

Banal utterly, but one of the most common reasons. The user is sure that the phone’s battery is charged, but it is almost completely discharged. Try plugging in your charger and after waiting 20 minutes, try turning your iPhone back on. By the way, this is also possible in the event of a charger malfunction. The user thinks that the device is charged, but he just finally sat down. Try charging from a computer via a USB cable.

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Software crash

If you have recently installed any application before, digging through the settings or tried to jailbreak, then with a high degree of probability we can say that this is exactly what causes a crash and the appearance of a glowing apple.
Very often the so-called “hard reset” helps. restarting the phone using the Home and Power buttons, which must be pressed and held for 8. 10 seconds. In more than half of such cases, the iPhone then boots up and works successfully. The main thing. do not forget to disconnect it from the computer or charger before that.
Did not help? Then you should try to reflash the device. To do this, you need to launch iTunes on your computer, and then connect your iPhone to your computer with a USB cable. then turn it off by holding the Home and Power buttons. You need to hold it until the screen goes out, after which you need to release the Power button, but do not release Home. This will put the iPhone in DFU mode. The screen will be black, but a message should appear on the computer that the device is in recovery mode. Let go of the “Home” button. In the iTunes application, click the “Restore” button, after which the process of downloading and installing the new firmware on the phone will begin.

After this procedure, you will receive a “clean” device, without settings and additional programs, and the burning apple on the iPhone should disappear.

Equipment setup

Hardware problems

Unfortunately, the reasons why the iPhone does not turn on and the apple on the screen is lit are very often problems with the hardware stuffing of the phone. And then flash it. don’t flash it, but it won’t work anyway. What could be the reason?

Unfortunately, only those who are friendly with a soldering iron and a multimeter can fix this kind of malfunction with their own hands, the rest of the users can only take it to the service center for repair.

iPhone won’t turn on and apple is on. what to do?!

Tablets and smartphones from Apple have long won the reputation of being fairly reliable devices. And the iOS operating system did not give any particular reason for criticism. Nevertheless, sometimes problems do happen. electronics, whatever one may say, are capricious thing. One of the frequent occurrences is that the iPhone does not turn on and the apple on the screen burns. On this, the phone freezes and you will not be able to turn it off in the usual way. There are quite a few probable reasons for the appearance of this trouble. Let’s try to figure them out and, if possible, try to fix it ourselves.

iPhone won’t turn on and apple is on. what to do ?! : 79 comments

Hello! Updated to iOS 11, iPhone 7. The phone sat down, after which it does not turn on, only the apple is on iTunes does not see it, it does not enter dfu mode. What could be??

Alena. That is why it is not worth diving into the 11th version yet. Try to unplug, charge to the end, and re-enable.

Marina. how did you take him from a non-working service??

The phone just burns apples and that’s it
Reboot is in progress, we need this phone

Hello iPhone 5 s, the phone turns on, the apple appears and then disappears and everything is just a black screen but the screen is backlit that maybe the hard reset did not help in DFU mode does not enter help. Thank you in advance

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Good evening! Such a problem, I have an iPhone 6, the phone sat down, put it on charge, the icon pops up and goes out, I can’t restart.?

So he does not show what is charging, although when you connect to a PC, he sees iTunes.

For good reason, you need to charge it, and then try to restore it through iTunes from a backup (if you did it, of course)

Natalia. if nothing was done to you at the service center. how can I do something to you without seeing the device at all? Try to refer to an authorized service.

hello iPhone 6 an apple appears and the screen is backlit, nothing else to do?

If the advice from the article did not help, bring it to the service. Nothing else to do.

is it possible to restore iPhone in 2 way without backup?

iPhone is in dfu mode

When the iPhone is in dfu mode, it will not be able to log out on its own. There are only two options, this is to wait until the battery is completely discharged, or to exit through the program.

  • Connect iPhone to computer and activate iTunes.
  • The software should recognize the device.
  • Restart your smartphone while holding down the Home and Power buttons.
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How to fix problems

If your device stops working due to a software glitch, you can fix the problem yourself. When the problem lies in the hardware, the iPhone is like a brick. Even the logo will not appear on the screen. But if, on the display, an apple is displayed, there is hope to bring the iPhone back to life with our own hands. You can do the following:

  • implement Hard Reset for iPhone;
  • do a flashing.

Deep discharge of the battery

iPhone will not turn on if the battery is extremely low. You will not be able to charge the battery in the usual way. To bring the phone back to life, you will need to disassemble the device and remove the battery.

After the battery is removed, you need to check its voltage with a voltmeter. And if it is more than 3.2V, you should connect the universal charger and leave it charging for about 2 hours. You need to remove the battery from charging when 4.2V is indicated on the voltmeter screen. After that, the iPhone should boot up and work fully.

Important! If you do not have experience in repairing phones, you should not disassemble the device yourself. This can lead to more serious damage. It will be advisable to contact the service center.

Power button does not work

When the iPhone won’t turn on, the problem might be with the power button itself. First you need to understand how it works. The button consists of a film switch and a plastic pusher, which is exactly the user presses.

Important! When dust and dirt accumulates between these elements, the button does not reach the film switch. As a result, the iPhone cannot be turned on.

You don’t have to run to grab a screwdriver to disassemble and clean your iPhone. First, you can use the simple method using alcohol. It is important to remember that only pure alcohol will do. It cannot be replaced with vodka, eau de toilette or other means. Since water in them will corrode the elements in the iPhone.

You can clean the button from dirt as follows:

  • pick up alcohol in a small syringe;
  • carefully, using a needle, drip a few drops onto the button;
  • gently and quickly press the button;
  • repeat the procedure several times.

After that, the button should work and the iPhone will turn on again.

Important! If the switch itself is broken, then this procedure will not help. It is necessary to replace the part, contacting specialists for help.

The cable connector does not work

When you try to turn on your iPhone, does the apple light up and then the screen goes blank? The problem may be with the charger connector. Contacts can be either broken or dirty.

You can clean the connector gently with a toothbrush, initially moistening it with alcohol. You can also moisten the connector with alcohol using a syringe and leave it on for a while. Then use a toothbrush to remove the dirt.

When the contacts are cleaned, they must be examined in detail. A magnifying glass is suitable for this. If a broken or oxidized contact is found, the iPhone will never charge. You will need to replace the connector in your smartphone.

How to restart your iPhone if it’s frozen on the Apple logo — Apple Support

Device hangs on apple after factory reset

After a factory reset, the iPhone may not boot, and an apple is displayed endlessly on the screen. Basically, such problems occur with used iPhones that are brought from abroad for resale. As a rule, such smartphones cannot be updated using iTunes and reset to factory settings. iPhone will simply turn into a useless “brick”.

You can restore the operation of the device as follows:

  • With the iPhone turned on, you need to press the home and power button, while holding it for a few seconds. The phone will turn off.
  • Now the iPhone needs to be put into dfu mode. It is activated using the Home and Power buttons. You need to hold them for 10 minutes. Then the power button must be released, the “home” button must be held for another 10 seconds. At this point, iTunes will recognize the new device.
  • In iTunes, you need to start recovery and wait for the result to finish.

What to do if the iPhone won’t turn on: the apple just burns and goes out

If your iPhone stops working and the apple appears endlessly on the display during boot, the problem is most likely a hardware problem. In this case, you cannot do without the help of a specialist. Sometimes iPhone won’t turn on if there is a software problem. In this case, you can try to fix the device yourself. The article will tell you what to do if the iPhone does not turn on, the apple is on and goes out.