iPhone frozen and won’t restart

Reinstalling custom OS

But if you have never climbed in and installed programs like a jailbreak, then in no case do this. So it’s about custom firmware on your phone. Perhaps you haven’t updated your OS for a long time, which caused a crash and a system error.

If the iPhone does not load beyond the apple, you should not panic and throw the device away. Even an inexperienced user will be able to reinstall the operating system. Download the latest OS from the official website and follow the instructions to reinstall. Be prepared for data loss after installation.

Violation in the telephone board

Mechanical damage resulting in a malfunction in the printed circuit board can also lead to constant reboots. Anything can refuse here.

iphone, frozen, restart

Damaging the contacts connecting to the battery will cause the slightest shaking of the smartphone to destroy the fragile interaction, causing the device to shut down. Damage to the power connector will prevent the iPhone from receiving the required amount of power while charging. Violation of any other element in the board can also serve as a pretext for a number of other annoying malfunctions.

It is almost impossible to independently determine such an incident, you will need the help of specialists from the service center, who, after conducting a thorough diagnosis of the device, will identify the malfunction that has arisen.

Development of the ABK resource

A more common culprit for constant reboots is battery drain. It makes sense to think that, perhaps, this is precisely the problem, it makes sense if the device turns off abruptly at the slightest increase in load.

Like any other battery, a smartphone battery has its own expiration date. The average iPhone battery life is about 400 full charges. When this amount is exceeded, the charge retention period begins to steadily decrease, which means that the bar for the energy capabilities of the apparatus falls significantly.

The result of this was described above: as the load increases, the battery cannot withstand, it starts to get very hot, and the smartphone reboots or simply turns off.

We fix situations without flashing

Firmware is not the best option for an iPhone user who values ​​their data. So let’s try a different way. First, unplug your device from your computer or charger. Then take and hold down the Power and Home buttons on it at the same time for 40 seconds. The phone will turn off completely. After a few seconds, turn on the device and check if the iPhone freezes on Apple again or not.

Fix Any iPhone Frozen/Stuck/Loop Screen (How to Force Restart!)

In most cases, a system crash occurs when the graphical shell is loaded, that is, at the final stage. To confirm this stage, try calling your phone. If the operator reports that the smartphone is turned off, then the freeze started earlier. Beeps. past fears confirmed. In both cases, it is recommended to copy personal data using the iTools or iFunBox program in order to return it to its place later. Next, you will have to reinstall the firmware.

Why does the iPhone turn off and on?

The reasons when the iPhone 5, iPhone 4s, iPhone 6s can spontaneously turn off and on may be as follows:

  • iPhone turns off when there is a problem with the battery, for example, if the device accidentally falls, the contact nodes or the battery itself may be damaged. In these cases, the iPhone itself can turn off and on at any time, and this can also happen with its possible shaking. After removing the battery and putting it in place, the battery charge will differ from zero;
  • the device may turn off if any third-party application is installed. When launching such a program, the iPhone may turn off. This happens due to possible inconsistencies in the content of applications with the iOS program, as a result of which, during the launch of the application, the program will crash;
  • probable wear of the communication sensor, during long-term operation it may fail, due to which the signal will be received at an insignificant level. As a result, due to the constant search for high-quality signals, the load on this node increases, with a rapid discharge of the battery. In case of significant wear, due to the discharge of the battery, the device turns off;
  • termination of the device in automatic mode (going into sleep mode).
  • Apps stop functioning and iPhone may freeze or go into power saving mode. This process is very easy to check, for example, the functions of the device are disabled while the device itself continues to work. In such cases, the functions can be enabled only if the screen is activated or the desired functions are pressed. If the timer is incorrectly set, the device may turn off spontaneously. To disable this function, you should go into the “timer” mode, and then into the settings, with the shutdown;
  • if the iPhone restarts itself, the reason for this may be the software, for example, when installing the beta version of the iOS system, it can also cause the iPhone to turn off;
  • The iPhone itself turns on or off when the device is in the cold (freezing cold) for a long time. In this case, the iPhone may turn itself off;
  • possible presence of problems with the “hardware”. In 90% of cases of these problems, it is a battery or a power controller. In this case, it is advisable to replace the battery or controller.
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Activating Assistive Touch

  • Go to Settings, General, Accessibility;
  • Scroll to the bottom of the accessibility settings page and in the “Interaction” section select “Assistive Touch”;
  • In the next settings window, move the activation slider opposite “Assistive Touch” to the “Enabled” position (colored green). A semi-transparent button appears on the iPhone screen.
  • Touch the iPhone touch screen within this button (this gesture is called “Tap”). A window with available Assistive Touch options will appear on the screen.

If nothing helped at all

If none of the above instructions worked, then everything can be much more serious than a common system error. The whole point may be in mechanical failure of the internal part. It will not be possible to find out which component has become faulty at home. We strongly do not recommend disassembling the gadget with your own hands.!

It’s not so bad if, for example, the phone freezes in place and then turns off and does not start. It is likely that the battery is simply out of order. This is relevant if the life of the gadget comes to an end (varies from 3 to 5 years, and on any box this information is written on the back, approximately in the middle) or before that there was an independent replacement of a component purchased from a non-official supplier

In any case, there are several options:

  • Take your iPhone to an Apple Repair Center for diagnostics. In any country, it is usually free and done right in front of your eyes. If there is no way to fix the gadget, then buying a new device is inevitable;
  • Call the hot line at Support (for Russia, the number is 8-800-555-67-34, check your country at https://support.Apple.com/ru-ru/HT201232). Prepare a unique iPhone serial number before making a call. The code will be required in order to communicate it to the operator;
  • Apply for an online appeal at https://getsupport.Apple.com/. Describe the problem in detail and the company’s specialists will contact you.

Whatever the nature of the error, in most cases it can be solved on its own. In general, Apple devices “slow down”, and even more so, freeze, extremely rarely. Most often this happens either due to a sharp temperature drop (there are certain bars for the minimum and maximum temperature), or due to the fact that the device simply has an old version of iOS or the device itself is already buggy from the operating system, since for updates have not been released for a long time. For example, now this is the case with the iPhone 4S, which used to “fly”, but now it is very buggy on the latest version 9.3.5, and worse than most Android.

At least once, but every owner of an iPhone or any other iOS device faced software glitches when the device stops responding to touching the screen and pressing mechanical control buttons (Home and Power). What to do if iPhone freezes and refuses to obey elementary commands? In today’s instructions, we will introduce you, dear readers, with 3 ways to restart your iPhone from any state.

Force restart (before iPhone 7 and after iPhone 7)

Standard shutdown and forced reboot are not exactly the same concepts. To turn the device off, just hold down the “Power” button. To force restart the device, you need to hold down two to three keys at the same time. This is the most effective way to resolve the error, especially if the screen is not responding to finger taps. Let’s analyze this method for three types of gadget models, because they differ from each other.

For iPhone 4, 4S, 5, 5S, 6, 6S, 6 Plus and SE: Press the mechanical Home and Lock key simultaneously until the screen goes blank. Then the apple logo should appear and the phone will turn on. If the logo does not appear, then press the lock key once.

For iPhone 7 and up. Starting from the 7th generation, the mechanical Home key was replaced by a touch-sensitive one, and in X and above, Apple completely removed the recognizable button. If the operating system is not responding, then the touch key will also not work. How do you do an emergency reboot? Hold the lock and the volume down button and do not release it for 5-6 seconds until the screen goes out. After that, the logo will appear and the iPhone should work without interruption.

For models 8, 8 Plus, X, XR, XS: first, hold and release the upper volume button, then repeat the action with the decrease key, then hold the lock button until the Apple logo appears.

iPhone 7 and later

On iPhones that were released after the iPhone 7, the Home button was made touch-sensitive. If the iOS operating system is frozen, then pressing the sensor will not work. They made another emergency reboot method for them:

  • Press the power button and volume down button at the same time. Do not release and hold for about 6 seconds.
  • The iPhone will restart. The Apple logo appears. Then it will boot as usual.
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This method allows you to forcibly restart your iPhone or iPad when a software failure occurs. We advise you to use this procedure in case of emergency, and if you can get by with the remaining 2 methods, use them. Leave this one as a last resort.

The third and final method of restarting an iPhone is only effective during normal operation of the iOS device, when the touch display responds to touch and the device performs the necessary operations, but the shutdown button is damaged or does not work.

How to restart iPhone 11

There are three ways to reboot at once:

Switching off and on

Just hold down any volume button paired with the side button on the opposite side of the smartphone until the shutdown slider appears, move the slider and wait for the iPhone to turn off. After disconnecting, press the power button to re-enable.

When it helps: this method will come in handy if the iPhone starts to glitch, some application does not start, or Bluetooth headphones are not connected. The first and most effective remedy for such failures is to turn off and then turn on the smartphone.

Such a reset also helps to get rid of all sorts of glitches and problems with the iPhone. It can be performed both on a working smartphone and when it freezes.

If the gadget does not respond or you just want to quickly restart your smartphone: press and quickly release the volume up button, press and quickly release the volume down button, then hold down the side button and do not release until the iPhone restarts.

When it helps: This is the only way that helps when iPhone freezes. You can use it to combat glitches and system malfunctions.

Dedicated button for reboot

Using the AssistiveTouch menu, you can create a virtual button to restart your smartphone.

Go to Settings. Accessibility. Touch. AssistiveTouch and activate the main switch. Now add the Restart button to the menu.

You can add it to the top-level menu, set restart on a long press or double tap.

When it helps: this feature is convenient to use if you want to operate your smartphone with one hand. Add volume control buttons, shutdown buttons and others to this menu, after which you can perform manipulations without pressing physical keys.

Do you want more? Subscribe to our Telegramour Telegram. and don’t forget to read our iPhones.ru Remember, this will come in handy.

Freezing is a problem that any computer technician faces. At some point, one of the programs begins to behave incorrectly or conflicts with another program, and as a result, the entire device is inoperative. This situation is called freezing.

iPhone is also prone to this issue and may freeze from time to time. Usually, when the iPhone freezes, it refuses to turn off or restart, which confuses the user. Most often old models freeze, such as iPhone 4, 4s, 5, 5s and 6. But sometimes even iPhone 6s and 7 users face freezes.

iPhone frozen and won’t turn off or restart

Usually, if the iPhone freezes, users try to turn it off or restart using the standard procedure, namely by long pressing the Power / Lock button. Unfortunately, in most cases, when the iPhone freezes, this shutdown method does not work. iPhone keeps running and running frozen applications no matter how long the user presses the power button.

But, the iPhone has an alternative shutdown method that bypasses the iOS operating system. Thanks to this, this shutdown method works even on tightly frozen devices. The method consists in simultaneously pressing the Home button and the Power / Lock button.

The Home and Power buttons must be pressed simultaneously and held until the frozen iPhone turns off. After turning off, you need to wait a few seconds and make a short single press on the power button. After that, the iPhone will turn on and start working normally.

It should be noted that the key combination “Home Power” is also responsible for taking a screenshot. But, to get a screenshot on these keys, you need to press literally for 1 second, if you hold the keys longer, then the anti-freeze protection will work and the iPhone will reboot.

If you have an iPhone X or newer, then you need to use the new reboot method.

Reasons why iPhone freezes or lags

Usually, the usual procedure for restarting the gadget helps with freezing. But what if you cannot reboot the devices in the standard way (by holding down the lock key)? Possible reasons for freezing or lags:

  • The performance is impaired due to incorrect software. Think back to the last time you updated the device. It is likely that it was because of this that the gadget stopped responding to commands;
  • Hacking by jailbreak. Hacking iOS is not as popular today as it was a few years ago. Nevertheless, there are daredevils who, without thinking about the consequences, still install non-original software. A “clumsy” jailbreak file may well cause a freeze;
  • The smartphone began to lag when loading a new version of iOS. Everything is simple here. the download files are damaged, and the reason for the lags is in the firmware;
  • Malicious software. Never download third-party updates from the Internet! New official versions of iOS are released only by Apple. And the availability of fresh updates is easy to check by going to iPhone Settings, General and then. Software Update. Only here you can view and download the current firmware version. Yes, in general, iOS is a very secure and closed system, but not without the help of the owner himself, you can independently expose it to vulnerabilities;
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In the first cases, software problems are resolved fairly quickly and are not resource intensive. Therefore, it makes no sense to immediately carry the iPhone to repair. in our article we will analyze all possible cases. If the matter is in a physical malfunction, then it is not recommended to do any work yourself (especially if you do not have the skills and special equipment)! The only way out is to buy a new gadget or take it to a service center.

iPhone frozen and won’t turn off or restart

Usually, if the iPhone freezes, users try to turn it off or restart using the standard procedure, namely by long pressing the Power / Lock button. Unfortunately, in most cases, when the iPhone freezes, this shutdown method does not work. iPhone keeps running and running frozen applications no matter how long the user presses the power button.

But, the iPhone has an alternative shutdown method that bypasses the iOS operating system. Thanks to this, this shutdown method works even on tightly frozen devices. The method consists in simultaneously pressing the Home button and the Power / Lock button.

The Home and Power buttons must be pressed simultaneously and held until the frozen iPhone turns off. After turning off, you need to wait a few seconds and make a short single press on the power button. After that, the iPhone will turn on and start working normally.

How to restart your iPhone if it’s frozen on the Apple logo — Apple Support

It should be noted that the key combination “Home Power” is also responsible for taking a screenshot. But, to get a screenshot on these keys, you need to press literally for 1 second, if you hold the keys longer, then the anti-freeze protection will work and the iPhone will reboot.

If you have an iPhone X or newer, then you need to use the new reboot method.

What to do if iPhone is frozen

Freezing is a problem that any computer hardware faces. At some point, one of the programs begins to behave incorrectly or conflicts with another program, and as a result, the entire device is inoperative. This situation is called freezing.

iPhone is also prone to this issue and may freeze from time to time. Usually, when the iPhone freezes, it refuses to turn off or restart, which confuses the user. Most often old models freeze, such as iPhone 4, 4s, 5, 5s and 6. But sometimes even iPhone 6s and 7 users face freezes.

If you find yourself in such a situation, then this material should help you, here you will learn what to do if your iPhone is frozen.

iPhone freezes when turned on

Pressing the Power On Home buttons at the same time allows you to turn the device off and on in any situation. However, this procedure does not guarantee that the iPhone will not freeze again during the startup process.

If your iPhone freezes before the device is fully loaded, then you can use the recovery mode called “Recovery Mode”. With it, you can restore your iPhone to its original state and bring it back to life. But, it should be borne in mind that this procedure is equivalent to a factory reset and leads to the deletion of all user data.

In order to enter Recovery Mode on iPhone and perform recovery, you need to do the following:

  • Turn off your iPhone and wait a couple of minutes for all programs to finish their work. If the iPhone does not turn off in the standard way, then you can resort to the combination “Home Turn on” described above.
  • Then you need to press the “Home” button and without releasing it, connect the iPhone to the computer via the Lightning cable.
  • Once connected, continue to hold the Home button until the iTunes logo and cable image appears on the iPhone.
  • Now you need to release the Home button and start iTunes on your computer.
  • In the iTunes program, go to the iPhone settings and click on the “Restore iPhone” button.

Thus, you can solve the problem with the iPhone freezing during startup, but, as already mentioned, for this you will need to donate all user files. You can read more about Recovery Mode in our article on resetting iPad to factory settings.

Also on devices from Apple there is a so-called DFU mode or Device Firmware Update. If recovery mode does not help, then you can try to enter iPhone into DFU mode and try recovery again.